Gardener wins High Court case over £1 million Paddy Power payout
Corrine Durber, from Gloucestershire, played the Wild Hatter game in October 2020 which was described as a combination of a fruit machine and a wheel of fortune style game with two parts.
After moving to the second part and spinning the jackpot wheel, Mrs Durber's iPad Screen displayed she had won the 'Monster Jackpot', which was stated as £1,097,132.71 on the day she played.
However, she was only paid £20,265.14 and told she had won the smaller 'Daily Jackpot', with the difference attributed to an error with the game's display as it had been mal-programmed and pointed to the wrong prize.
Mrs Durber sued PPB Entertainment Limited, which trades as Paddy Power and Betfair, for breach of contract and for the rest of her winnings, based on what she was shown on screen.
And in a judgment on Wednesday, Mr Justice Ritchie granted summary judgment in her favour, meaning she won her case without a trial.
PPB had said that the outcome was determined by a random number generator, which had said she had only won the daily jackpot, but an error affected the animations of the game and showed her the wrong result.
Mr Justice Ritchie said that the idea of 'what you see is what you get' was 'central' to the game.
He continued in a 62-page ruling: 'Objectively, customers would want and expect that what was to be shown to them on screen to be accurate and correct.
'The same expectation probably applies when customers go into a physical casino and play roulette.
'They expect the house to pay out on the roulette wheel if they bet on number 13 and the ball lands on number 13.'
The judge found that the result from the random number generator was different from the result on screen due to human error in mapping the software, which had affected 14 plays over 48 days.
He also said: 'When a trader puts all the risk on a consumer for its own recklessness, negligence, errors, inadequate digital services and inadequate testing, that appears onerous to me.'
Mrs Durber said after the decision: 'As you can imagine, I'm so relieved and happy that the judge has confirmed I fairly and squarely won £1 million from Paddy Power.
'But why couldn't Paddy Power pay-up straight away instead of putting me through this legal torment?
'I will never bet with them ever again, and I advise others to be very careful too.'
She added that Paddy Power had 'tried their very best to deny me my rightful winnings'.
'What's the point in betting if betting companies like Paddy Power won't pay-up when someone wins a big jackpot?'
Following the ruling, a spokesperson for Flutter UKI, which owns Paddy Power, said: 'Every week tens of thousands of customers win with Paddy Power, including an individual who received a £5.7 million jackpot just one year ago.
'We always strive to provide the best customer experience possible and pride ourselves on fairness.
'We deeply regret this unfortunate case and are reviewing the judgment.'
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Glasgow Times
6 minutes ago
- Glasgow Times
Gerry Adams donates to ‘good causes' after BBC pays 100,000 euro damages
The broadcaster lost a defamation case earlier this year after Mr Adams took them to court over a 2016 episode of its Spotlight programme and an accompanying online story. They contained an allegation that Mr Adams sanctioned the killing of former Sinn Fein official Denis Donaldson. Mr Adams denied any involvement. In May, a jury at the High Court in Dublin found in his favour and awarded him 100,000 euro after determining that was the meaning of words included in the programme and article. Johnsons Solicitors, which represented Mr Adams in his action, announced on Tuesday that the BBC has discharged the order of the court in relation to the compensation to their client. A BBC spokesperson said: 'We can confirm the BBC has now paid Gerry Adams 100,000 euros in damages as required by the court.' Mr Adams said he intended to donate any damages awarded to good causes. The law firm said donations have been made to 'Unicef for the children of Gaza', local GAA organisations, a support group for republican prisoners and their families called An Cumman Cabhrach, to the Irish language sector, to the 'homeless and Belfast based-youth, mental health and suicide prevention projects' and others. The BBC, which was found by the jury not to have acted in good faith nor in a fair and reasonable way, was also ordered to pay the former Sinn Fein leader's legal costs, potentially in the order of millions. However, it is understood the final amount of costs have yet to be determined.
Leader Live
11 minutes ago
- Leader Live
Gerry Adams donates to ‘good causes' after BBC pays 100,000 euro damages
The broadcaster lost a defamation case earlier this year after Mr Adams took them to court over a 2016 episode of its Spotlight programme and an accompanying online story. They contained an allegation that Mr Adams sanctioned the killing of former Sinn Fein official Denis Donaldson. Mr Adams denied any involvement. In May, a jury at the High Court in Dublin found in his favour and awarded him 100,000 euro after determining that was the meaning of words included in the programme and article. Johnsons Solicitors, which represented Mr Adams in his action, announced on Tuesday that the BBC has discharged the order of the court in relation to the compensation to their client. A BBC spokesperson said: 'We can confirm the BBC has now paid Gerry Adams 100,000 euros in damages as required by the court.' Mr Adams said he intended to donate any damages awarded to good causes. The law firm said donations have been made to 'Unicef for the children of Gaza', local GAA organisations, a support group for republican prisoners and their families called An Cumman Cabhrach, to the Irish language sector, to the 'homeless and Belfast based-youth, mental health and suicide prevention projects' and others. The BBC, which was found by the jury not to have acted in good faith nor in a fair and reasonable way, was also ordered to pay the former Sinn Fein leader's legal costs, potentially in the order of millions. However, it is understood the final amount of costs have yet to be determined.
North Wales Chronicle
12 minutes ago
- North Wales Chronicle
Gerry Adams donates to ‘good causes' after BBC pays 100,000 euro damages
The broadcaster lost a defamation case earlier this year after Mr Adams took them to court over a 2016 episode of its Spotlight programme and an accompanying online story. They contained an allegation that Mr Adams sanctioned the killing of former Sinn Fein official Denis Donaldson. Mr Adams denied any involvement. In May, a jury at the High Court in Dublin found in his favour and awarded him 100,000 euro after determining that was the meaning of words included in the programme and article. Johnsons Solicitors, which represented Mr Adams in his action, announced on Tuesday that the BBC has discharged the order of the court in relation to the compensation to their client. A BBC spokesperson said: 'We can confirm the BBC has now paid Gerry Adams 100,000 euros in damages as required by the court.' Mr Adams said he intended to donate any damages awarded to good causes. The law firm said donations have been made to 'Unicef for the children of Gaza', local GAA organisations, a support group for republican prisoners and their families called An Cumman Cabhrach, to the Irish language sector, to the 'homeless and Belfast based-youth, mental health and suicide prevention projects' and others. The BBC, which was found by the jury not to have acted in good faith nor in a fair and reasonable way, was also ordered to pay the former Sinn Fein leader's legal costs, potentially in the order of millions. However, it is understood the final amount of costs have yet to be determined.
