MCMC opens public consultation on communication data regulatory framework
The framework follows recent amendments to the Communications and Multimedia Act 1998, which introduced Sections 252A, 252B and 268A.
These form the legal basis for new rules governing the retention, preservation and disclosure of communication data for investigations.
Under the framework, relevant service providers must retain data for 12 to 18 months, accessible only by law enforcement through legal procedures. Access requires a disclosure notice and must follow principles of necessity, proportionality and legality.
The public consultation is open from July 25 to August 8. MCMC invites public and industry feedback on how communication data should be managed to support investigations.
Cybersecurity provider LGMS Bhd executive chairman Fong Choong Fook explained the importance of the communications data regulatory framework.
"When someone commits a serious online crime like a scam or cyberbullying, enforcement needs to access digital records such as call logs and messages to investigate. But they must do it legally, without unnecessarily invading people's privacy.
"A clear framework tells everyone—the telco, the police and the public—what can or cannot be done. It ensures a fair and proper process," he told the New Straits Times.
With increasingly complex online criminal threats, a proper framework allows enforcement officers to act faster, follow digital trails more effectively and take action before the damage gets worse.
"Today's online crimes are fast, sneaky, and sometimes come from other countries. To catch these criminals, the authorities need quick access to digital information," said Fong.
Fong cautioned that any data accessed must follow strict rules, only when necessary, with proper approval.
"There should also be checks in place, like independent bodies, to make sure the rules aren't abused," he said.
Fong believes MCMC's public consultation is a positive move to break the ice on the topic and instill confidence in the public.
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