UAE: AI healthcare agent speaks 15 languages, provides real-time support to patients
Abu Dhabi: In a remarkable initiative to humanise AI in healthcare, Burjeel Holdings has partnered with Silicon Valley-based Hippocratic AI to introduce a new generation of multilingual, empathy-led AI healthcare agents in the UAE.
Unlike traditional chatbots, these advanced AI agents engage in natural, emotionally intelligent, human-like conversations across more than 15 widely spoken languages, such as Spanish and Mandarin, as well as regional dialects like Emirati Arabic.
Designed to provide real-time, culturally sensitive support, the agents will assist patients with services including appointment scheduling, health education, risk assessments, and follow-up check-ins. They will be deployed across key specialties such as oncology, cardiology, neurology, and orthopaedics, supporting both clinical and administrative tasks to streamline operations and enhance the patient experience.
Accessible, responsive
These AI agents will be integrated into Burjeel's digital ecosystem, including its app, website, and call centres, ensuring a seamless, multiplatform presence that makes healthcare more accessible and responsive. The collaboration will deliver regionally customised generative AI agents, tailored for cultural alignment and local relevance, thereby enriching the quality and empathy of patient interactions.
Unveiled at Abu Dhabi Global Healthcare Week, the technology is built on Hippocratic AI's Polaris 3.0 platform. It has been tested across more than 1.85 million real-world patient interactions, achieving 99.38 per cent clinical accuracy and 8.95/10 patient satisfaction rating. At the heart of the Polaris constellation system are specialised supervisor models that oversee critical domains such as medications, labs and vitals, nutrition, escalation protocols, and hospital-specific policies.
Compassionate experience
Munjal Shah, co-founder and CEO of Hippocratic AI, said: 'Our empathic genAI agents are designed to create a more compassionate and effective patient experience.'
John Sunil, Group CEO of Burjeel Holdings, said the future of healthcare lies in the 'perfect harmony' between cutting-edge technology and personalised care.
'This partnership is a testament to our ongoing mission to leverage AI to improve patient experience, efficiency, reduce wait times, and ultimately provide better health outcomes for our patients.'
By harnessing safety-focused generative AI, this collaboration supports healthcare systems, alleviates staffing challenges, and delivers personalised, compassionate care at scale.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Khaleej Times
13 hours ago
- Khaleej Times
Apple under pressure to shine after stumbling on AI efforts
Pressure is on Apple to show it hasn't lost its magic despite broken promises to ramp up iPhones with generative artificial intelligence (GenAI) as rivals race ahead with the technology. Apple will showcase plans for its coveted devices and the software powering them at its annual Worldwide Developers Conference (WWDC) kicking off on Monday in Silicon Valley. The event comes a year after the tech titan said a suite of AI features it dubbed "Apple Intelligence" was heading for iPhones, including an improvement of its much criticised Siri voice assistant. "Apple advertised a lot of features as if they were going to be available, and it just didn't happen," noted Emarketer senior analyst Gadjo Sevilla. Instead, Apple delayed the rollout of the Siri upgrade, with hopes that it will be available in time for the next iPhone release, expected in the fall. "I don't think there is going to be that much of a celebratory tone at WWDC," the analyst told AFP. "It could be more of a way for Apple to recover some credibility by showing where they're headed." Industry insiders will be watching to see whether Apple addresses the AI stumble or focuses on less splashy announcements, including a rumored overhaul of its operating systems for its line of devices. "The bottom line is Apple seemed to underestimate the AI shift, then over-promised features, and is now racing to catch up," Gene Munster and Brian Baker of Deepwater Asset Management wrote in a WWDC preview note. Rumors also include talk that Apple may add GenAI partnerships with Google or Perplexity to an OpenAI alliance announced a year ago. 'Double black eye' Infusing its lineup with AI is only one of Apple's challenges. Developers, who build apps and tools to run on the company's products, may be keen for Apple to loosen its tight control of access to iPhones. "There's still a lot of strife between Apple and developers," Sevilla said. "Taking 30 percent commissions from them and then failing to deliver on promises for new functionality—that's a double black eye." A lawsuit by Fortnite maker Epic Games ended with Apple being ordered to allow outside payment systems to be used at the US App Store, but developers may want more, according to the analyst. "Apple does need to give an olive branch to the developer community, which has been long-suffering," Sevilla said. "They can't seem to thrive within the restrictive guardrails that Apple has been putting up for decades now." As AI is incorporated into Apple software, the company may need to give developers more ability to sync apps to the platform, according to Creative Strategies analyst Carolina Milanesi. "Maybe with AI it's the first time that Apple needs to rethink the open versus closed ecosystem," Milanesi said. Apple on defensive Adding to the WWDC buildup is that the legendary designer behind the iPhone, Jony Ive, has joined with ChatGPT maker OpenAI to create a potential rival device for engaging with AI. "It puts Apple on the defensive because the key designer for your most popular product is saying there is something better than the iPhone," Sevilla said. While WWDC has typically been a software-focused event, Apple might unveil new hardware to show it is still innovating, the analyst speculated. And while unlikely to come up at WWDC, Apple has to deal with tariffs imposed by US President Donald Trump in his trade war with China, a key market for sales growth as well as the place where most iPhones are made. Trump has also threatened to hit Apple with tariffs if iPhone production wasn't moved to the US, which analysts say is impossible given the costs and capabilities. "The whole idea of having an American-made iPhone is a pipe dream; you'd have to rewrite the rules of global economics," said Sevilla. One of the things Apple has going for it is that its fans are known for their loyalty and likely to remain faithful regardless of how much time it takes the company to get its AI act together, Milanesi said. "Do people want a smarter Siri? Yeah," Milanesi said. "But if you are in Apple, you're in Apple and you'll continue to buy their stuff."
Gulf Today
16 hours ago
- Gulf Today
Hundreds look for jobs at career fair in Dubai
More than 400 candidates wishing to seek new jobs or exploring better employment opportunities participated in the first phase of the career fair organised by the Pakistan Consulate in Dubai. The first phase of the 2-day Career Fair 2025 was organised in collaboration with Transguard Group. The officials conducted the initial interviews of job seekers who visited the consulate from across the UAE. More than 20 job categories were offered by Transguard Group, providing an opportunity for employment in diverse sectors. About 400 candidates participated in the initial phase of the recruitment drive. The final selection of candidates will be announced upon the completion of assessment and verification processes in accordance with the specific requirements of each role. Hussain Muhammad, Consul General of Pakistan in Dubai, visited the venue and observed the recruitment process. He emphasised the importance of such initiatives in employment opportunities for Pakistanis residing in the UAE. He lauded the collaboration as an important step towards generating job opportunities for the Pakistani community. 'The Consulate remains committed to supporting and facilitating such partnerships to further broaden the scope of employment opportunities for our community,' he said. Community Welfare Attachés Imran Shahid and Junaid Murtaza also expressed their satisfaction with the response and affirmed that plans are underway to organise recruitment drives in collaboration with leading UAE-based employment agencies. The second phase of Career Fair 2025 is scheduled to take place on June 18 and 19 at the Consulate premises.
Arabian Post
a day ago
- Arabian Post
PumpFun's Revenue Redistribution Plan Sparks Debate Amid $4bn Valuation
PumpFun, a Solana-based memecoin launchpad, has announced plans to distribute protocol revenue to $PUMP token holders through a buyback mechanism. This move marks a significant shift from the typical speculative nature of memecoins, aiming to provide tangible value to its community. However, the platform's ambitious $4 billion valuation and a targeted $1 billion raise have raised questions about the feasibility and sustainability of its revenue model. Since its inception in January 2024, PumpFun has facilitated the creation of over 6 million memecoins, positioning itself as a central player in the Solana ecosystem's resurgence following the FTX collapse. The platform's user-friendly interface allows individuals to launch tokens with minimal effort, contributing to a surge in activity that saw Solana's Total Value Locked surpass $5 billion by mid-2025. The proposed buyback strategy involves using a portion of the platform's revenue to repurchase $PUMP tokens from the open market, thereby reducing supply and potentially increasing token value. This approach is intended to reward long-term holders and align the interests of the community with the platform's growth. However, the lack of clarity regarding the specific revenue streams and the proportion allocated for buybacks has led to skepticism among investors and analysts. ADVERTISEMENT PumpFun's revenue primarily stems from a 1% swap fee on all token trades and a 1.5 SOL fee when a token 'graduates' by reaching a market cap of $90,000. While these mechanisms have generated substantial income—estimated at over $380 million—the sustainability of such revenue in the volatile memecoin market remains uncertain. The platform's reliance on continuous user engagement and token creation raises concerns about the long-term viability of its financial model. The announcement of the $1 billion raise at a $4 billion valuation has further intensified scrutiny. Critics argue that the valuation may be inflated, given the speculative nature of the memecoin market and the platform's nascent stage. Comparisons have been drawn to other DeFi projects that have faced challenges in maintaining high valuations without robust and diversified revenue streams. Community members have expressed mixed reactions to the buyback plan. Some view it as a positive step towards creating a more sustainable and value-driven ecosystem, while others question the timing and transparency of the initiative. The absence of detailed information about the buyback schedule, funding sources, and governance mechanisms has fueled debates about the platform's commitment to accountability and investor protection. PumpFun's leadership, including founders Noah Tweedale, Alon Cohen, and Dylan Kerler, has yet to provide comprehensive details addressing these concerns. The platform's history of rapid growth and controversial features, such as the now-suspended livestreaming service that allowed for unmoderated content, adds to the apprehension surrounding its governance and operational practices. The broader context of the DeFi and memecoin markets also plays a role in shaping perceptions of PumpFun's strategy. The memecoin sector has experienced explosive growth, with market capitalizations reaching unprecedented levels. However, this growth has often been accompanied by high volatility, regulatory scrutiny, and instances of market manipulation, leading to caution among institutional investors and regulators.
