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Advisory on mandatory CCTV unfair, say chemists

Advisory on mandatory CCTV unfair, say chemists

Time of India28-07-2025
New Delhi: Calling the recent "advisory" by Delhi govt mandating CCTV installation in all pharmacies by the end of July "arbitrary", chemists in the city have claimed that it unfairly targets small retailers.
Retail Distribution Chemists Alliance Delhi president Sandeep Nangia pointed out on Monday that there was no legal framework to regulate online pharmacies in India, with thousands of them operating with impunity, selling medicines without prescriptions, licences or checks. "Yet the crackdown appears to be only on small chemists," he alleged.
"Rules should be applied equally. We are not against CCTV surveillance, but many small chemists earn just Rs 5,000 a month.
Who will bear the cost of installation and maintenance?" Nangia asked. He also raised concerns over the absence of any formal notification.
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Nangia also cited the example of Gwalior's Drug Control Office in Madhya Pradesh, which recently acted against misleading medicine discount ads. "Such promotions are illegal in Delhi, too, yet big online platforms openly advertise heavy discounts. Why is there no action against them?" he asked.
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The July 23 advisory, issued by special secretary (health and family welfare) Danish Ashraf, asked for the installation of CCTV cameras in pharmacies by July-end. A senior official clarified that the order was issued in public interest, following the meetings of the state-level National Narcotics Coordination Portal that focused on improving surveillance at the retail level, among other issues.
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