APSR rules to safeguard consumers from electricity disconnections
Additionally, no disconnections will be allowed between 5pm and 7am, safeguarding consumers during evening hours. Furthermore, electricity disconnections are prohibited during the General Education Diploma (GED) exams and throughout the month of Ramadan, in line with the official schedule.
In 2024, APSR took action to support affected consumers, providing a total of RO 60,000 in compensation to those impacted by service interruptions. These measures underscore APSR's commitment to consumer protection and maintaining fair service standards.
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