
Major mobile provider reveals FREE upgrade for thousands of customers hours after major service is shut down
5-GEE! Major mobile provider reveals FREE upgrade for thousands of customers hours after major service is shut down
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THOUSANDS of mobile customers are set to benefit from a free network boost – just hours after a major service was switched off.
O2 (Virgin Media) revealed it has upgraded its 4G and 5G coverage across more than 2,000 postcodes in Coventry, West Midlands.
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O2 says the upgrades will give users better connectivity and faster mobile data at no extra cost
Credit: Getty
The improvements are part of the company's £700million Mobile Transformation Plan, aimed at future-proofing the network and keeping pace with soaring demand.
O2 says the upgrades will give users better connectivity and faster mobile data at no extra cost.
Free boost
A spokesperson said the plan ensures the network is 'fit for the future and can keep up with increasing customer demand.'
The free upgrade comes as mobile providers, including O2, continue to phase out older 3G services across the UK.
The switch-off is making way for more advanced and efficient 4G and 5G services.
Mobile usage has skyrocketed in recent years, with data traffic more than doubling over the past five years – making upgrades like this increasingly essential.
And O2 isn't the only one dishing out freebies.
Earlier this year, EE handed thousands of customers a free 5G upgrade, even for those on older 4G plans.
Vodafone also rolled out free speed boosts to eligible users, increasing data allowances and offering better access to 5G where available.
CHECK YOUR SPEED: Broadband
Meanwhile, Three UK recently gave select customers free roaming perks across Europe and upgraded network speeds in several major cities – all without charging a penny more.
These giveaways come as mobile giants try to stay ahead in an increasingly competitive market – and soften the blow of 3G shutdowns and rising bills for millions.
So if you're with one of the big networks, it's worth checking if a free upgrade is already waiting for you.
Is the 3G switch off that big of a deal?
Analysis by Jamie Harris, Assistant Technology and Science Editor at The Sun
It's unclear exactly how many people will be affected by the 3G switch off.
There wasn't much noise after Three, EE and Vodafone ended 3G.
So, there will undoubtedly be some still using 3G-only phones but the numbers are probably very small.
Just because it may be a small figure doesn't mean those people should be cast aside, especially if they're not very tech-savvy or vulnerable.
So definitely get in contact with O2 (or GiffGaff and Tesco Mobile) if you need support.

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Daily Mail
10 hours ago
- Daily Mail
O2 issues warning to customers as major change will stop HUNDREDS of popular phones from working - see if yours will be affected
It is the mobile network service used by millions of people around the UK. But O2 has now issued a warning to customers ahead of a major change that will stop some phones from working. The UK's 3G network is slowly being switched off in favour of faster, more reliable 4G and 5G. EE and Vodafone have already switched off their networks, and now O2 is the latest company to deactivate this older system. Customers who haven't upgraded will still be able to make calls and send text messages as normal, but won't be able to use mobile data. O2 says that the 3G network currently carries less than two per cent of total network traffic. That means most customers with newer devices won't notice the change, since their phones don't use the 3G network. However, there are concerns that the switch could leave older and more vulnerable customer suddenly unable to use their phones. Virgin Media O2's 3G network was first launched 20 years ago, but has since become outdated. The company has already begun deactivating the network in some parts of the country, starting with Durham in April this year. This was followed by Norwich, Telford, and Guildford, which all lost 3G connection in the following months. Virgin Media O2 says that the next town to have its network shut down will be Torquay in August, with the rest of the UK network being entirely withdrawn by the end of the year. This change will also affect customers of networks which use O2's 3G infrastructure, including Tesco Mobile, Sky Mobile, and giffgaff. To ensure that older and vulnerable customers, who might still be using older devices, don't get left behind, Virgin Media O2 has partnered with the charity Age UK. Jeanie York, Virgin Media O2's Chief Technology Officer, says: 'While we know that the vast majority of our customers already have a 4G or 5G handset and do not need to take any action, our priority has always been to support the minority who may be impacted. 'Given that many of these customers are likely to be older and potentially less tech-savvy, it makes perfect sense to partner with Age UK as we carry out this migration.' Age UK will provide additional support for the older customers who will need to upgrade their phones to keep accessing mobile data. The charity will provide information on its website and social media channels and via its Advice Line. Customers with an old, unwanted handset are encouraged to recycle it through O2 recycle, which could offer them cash in exchange for their old phone. Caroline Abrahams, Charity Director at Age UK, says: 'The 3G switch-off may feel daunting for many older people so it's important that we do all we can to support those affected. 'It's important to note that for those using a 3G network who don't wish to change their handset, for now they will still be able to make phone calls and send texts as they do today – it's just their mobile data this change will affect.' Full list of devices affected by O2's 3G switch-off iPhone Apple iPhone 1 Generation, Apple iPhone 3G, Apple iPhone 3GS, Apple iPhone 4, Apple iPhone 4S, Apple iPhone 5, Apple iPhone 5C, Apple iPhone 5S Samsung Samsung ZV60, Samsung Binou, Samsung GT-C3592, Samsung SGH-X830, Samsung BEAT S, Samsung Galaxy Fame, Samsung SGH-E630, Samsung SGH-J600, Samsung SLIDER, Samsung BEAT DJ, Samsung Armani, Samsung Marvel, Samsung Galaxy Ace Style, Samsung GT-E2100B, Samsung SGH-F110, Samsung Galaxy Ace 3 Sony Sony Ericsson WT13I, Sony Ericsson W705, Sony Ericsson Rachael, Sony Ericsson T650I, Sony Ericsson VIVAZ PRO, Sony Ericsson W715, Sony Xperia M2, Sony Ericsson W700I, Sony Ericsson W580C, Sony Ericsson W760I, Sony Xperia Z2, Sony Xperia L, Sony Xperia E Oneplus Oneplus One, Oneplus 2, Oneplus X LG LG Calisto, LG Pop, LG Prada, LG Town, LG Cookie Lite, LG A140, LG A133, LG G5400, LG Viewty Smart, LG KF600, LG KF700, LG Optimus Chat, LG L40, LG KE500, LG L343I, LG X Screen, LG KF310, LG New Chocolate, LG KG130, LG G1600 Doro Doro 6620, Doro 1380, Doro 2404, Doro 6521, Doro 6040, Doro PRIMO 805, Doro 1370, Doro PHONEEASY 612, Doro 6520, Doro 6530, Doro PRIMO 401, Doro 2424, Doro 6051, Doro LIBERTO 810 Google Google Galaxy Nexus, Google Nexus 4, Google Nexus S, Google ONE M8 Google PLAY EDITION, Google Nexus 5, Google Nexus 7, Google Nexus ONE Xiaomi Xiaomi MI A1, Xiaomi MI 3, Xiaomi Redmi Note 2 Pro, Xiaomi MI 5C, Xiaomi Redmi, Xiaomi Redmi 1S, Xiaomi MI 1S, Xiaomi MI 4 LTE OPPO OPPO N1T, R7 Plus F, Find 7 Mini, A113K, R7, Find 7A, Joy, R7 Plus, R7S, 1107, A125 Huawei Huawei U8660, Huawei Honor 6X, Huawei Ascend G620S, Huawei G7300, Huawei Ideos X1, Huawei Honor 7, Huawei HONOR G Play, Huawei P8, Huawei U8850, Huawei Ascend G7, Huawei U5110, Huawei Ascend Y300, Huawei Honor, Huawei Sonic, Huawei Honor 5X, Huawei Ascend G510, Huawei Ascend P6 Motorola Motorola MOTO E, Motorola EM30, Motorola Motokey Social, Motorola Flipout, Motorola Rokr E8, Motorola WX160, Motorola Razr2 V8, Motorola MOTOLUXE, Motorola V171, Motorola T722I, Motorola RAZR I, Motorola E365, Motorola ES405B, Motorola M930, Motorola Z6, Motorola EX211, Motorola M3588, Motorola STARTAC 130, Motorola V975, Motorola C118V Nokia Nokia 220, Nokia 106.1, Nokia C2-01, Nokia Lumia 925, Nokia 110, Nokia 5140, Nokia 3000, Nokia Lumia 735, Nokia 216, Nokia Asha 201, Nokia Lumia 610, Nokia 106, Nokia 7200, Nokia 6310I, Nokia 6500 Classic, Nokia C3-01I, Nokia E5-00, Nokia 8890, Nokia 105, Nokia 6700 Classic, Nokia 6310, Nokia 3.1 PLUS, Nokia 6301, Nokia C6-01, Nokia 8250, Nokia 105 2022, Nokia 2310, Nokia 2330 Classic Alcatel Alcatel One Touch 990, Alcatel One Touch 255, Alcatel One Touch 710, Alcatel 2003, Alcatel One Touch 665, Alcatel One Touch 1046G, Alcatel One Touch 660, Alcatel One Touch PIXI 3 (4.5), Alcatel 2051X, Alcatel 1030X, Alcatel 1068, Alcatel One Touch 2000X, Alcatel One Touch Idol 3 4.7, Alcatel X230D, Alcatel 1060, Alcatel One Touch POP C1, Alcatel One Touch 2005X, Alcatel One Touch 322, Alcatel 3025, Alcatel 1C, Alcatel 3C, Alcatel 2057, Alcatel One Touch 810F, Alcatel One Touch Xtra, Alcatel A3 Plus, Alcatel One Touch 2045, Alcatel OT-E227, Alcatel One Touch 1013X, Alcatel One Touch 209, Alcatel One Touch 232, Alcatel One Touch 363, Alcatel One Touch Tpop


Scottish Sun
12 hours ago
- Scottish Sun
The hassle-free way to instantly save money on your mobile bill WITHOUT changing provider – or bag freebies by switching
Happy with the service you have? There's another way to get the exact same signal but save revealed below SWITCHED ON The hassle-free way to instantly save money on your mobile bill WITHOUT changing provider – or bag freebies by switching Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) MOBILE network price hikes sting us all, year in year out - and trying to negotiate a new deal is a major pain. But there hidden ways to easily stay with your provider for cheaper or switch to bag a load of freebies worth £100s. Sign up for Scottish Sun newsletter Sign up 2 Sneaky trick lets your network do all the leg work to save you money Credit: Getty 2 And all it takes is a simple text message Credit: Jamie Harris / The Sun I've been through several networks over the years and switching has become a lot easier. For the very best value for money, I would always encourage anyone to change provider routinely. This is also how you can claim some extra freebies as well that go beyond your phone network service. Here, I reveal three options to cut your mobile bills. #1 STAY AND SAVE You might be happy with the actual service you're currently receiving and therefore reluctant to go elsewhere, with excellent 5G around the areas that matter most, like home and work. Less tech-confident users are simply put off because they're afraid of losing their number. It is possible to transfer your number to another provider but if you're not sure, this might be the option for you to save. Firstly, the most important thing to check is whether you're out of contract. If you're unsure, the easiest way to find out is by texting INFO to 85075 - it's a free number. Your network should ping you back with the information you need. Brits will always have mobile phone & internet signal at home after tech breakthrough that beats Elon Musk's Starlink If you are out of contract, you're good to go. 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They offered me Amazon Prime for £1 for three months, as well as Disney+ for free for three months. I've since been offered YouTube Premium (worth £12.99 a month) free for two months. As well as free food from Sainbury's and drinks from Costa Coffee. So if switching is an option for you, take it. Remember, you can text PAC to 65075 to keep your existing number.


Daily Mirror
13 hours ago
- Daily Mirror
O2 issues important new alert to UK users ahead of major change coming this year
O2 is shutting down its 3G network and offering help to older users. There's a major change taking place this year and it could leave some without vital access to data on their devices. The UK's 3G service is slowly being switched off in favour of faster and more reliable 4G and 5G. UK networks, including EE and Vodafone, have already turned off 3G, and now O2 is doing exactly the same. Although the majority of users won't notice any difference - as their devices won't be connecting to data via 3G - some older and more vulnerable customers may find their phones suddenly stop working if they haven't yet upgraded to something new. It's clearly a concern as many people need their phones to keep in touch with friends and family. To offer some help, Virgin Media O2, has confirmed that it is now working with Age UK to help raise awareness of the UK's 3G switch off. 'The 3G switch-off may feel daunting for many older people so it's important that we do all we can to support those affected,' said Caroline Abrahams, Charity Director at Age UK. O2 will have disconnected its 3G signal by the end of the year, and that means those with non-4G or 5G ready devices won't be able to access services such as WhatsApp. The closure has actually already started. Durham was the first town O2 turned off 3G. This was followed by Norwich, Telford and Guildford . Torquay will be next before the entire network is shut down by the end of the year. 'Virgin Media O2 and Age UK are working together to provide additional support to the small number of older mobile phone users who will need to upgrade their handsets to continue using mobile data once 3G is switched off,' Virgin Media O2 said. 'Virgin Media O2 will support Age UK's work to develop and distribute new informative content designed for older people and their families to help them better understand the 3G switch-off. The charity will provide key information on its website and social media channels and, via its Advice Line, support older people and their families who are seeking advice in relation to the 3G switch off.' Age UK will support 'disadvantaged older people' by staging in-person awareness sessions. These services will also be available to older customers along with those who use providers who piggyback of the O2 network. These include Giffgaff, Tesco Mobile and Sky Mobile. So, how do you know if you are affected? Virgin Media O2 said it was writing directly to all customers currently without a 4G or 5G handset. The network has also confirmed that it will offer free compatible devices for known vulnerable customers and discounts on new handsets for all others. If you have a phone that only has 3G connectivity, it will also support 2G networks. This means after the 3G switch-off, you will still be able to send and receive voice calls and text messages. Luckily the impact of this change should be small. According to Virgin Media O2, its 3G network carries less than 2% of all network data. 'Anyone who is feeling worried and would like some support can get in touch with their provider to find out more about their options and make sure they are ready for the change, or they can call Age UK's Advice Line for free on 0800 169 65 65,' said Age UK's Abrahams.