More rewards, more value: Ooredoo Kuwait brings LuLu Hypermarket to Nojoom
This strategic alliance enables Ooredoo customers to earn and redeem Nojoom points seamlessly at all LuLu Hypermarket locations, transforming everyday grocery shopping into rewarding lifestyle experiences. With this partnership, Ooredoo continues to reinforce its commitment to customer value, innovation, and integrated living.
Nojoom: Kuwait's Most Used Loyalty App
Introduced to the Kuwaiti market in 2014, Nojoom has evolved into the country's most popular and actively used loyalty app, becoming an integral part of customers' digital lifestyles. With a simple interface, real-time tracking, and broad reward flexibility, Nojoom is now used by hundreds of thousands of customers monthly.
Today, it serves as a lifestyle companion brand, offering rewards across a rich ecosystem that spans:
Food and grocery
Travel and hospitality
Electronics
Fashion and footwear
Restaurants and cafes
Wellness and entertainment
With over 300 partner brands, Nojoom now hosts one of the largest partner networks in the region, offering diverse options for earning and redeeming points in ways that fit seamlessly into users' daily lives.
Recognition and Awards
Nojoom's excellence has been consistently recognized on a regional and global level. The program has received multiple accolades, including:
Best Loyalty Program at the GCC Customer Experience Awards
Most Engaging Loyalty Platform at the MENA Digital Innovation Summit
Finalist at the Loyalty & Engagement Awards – Asia Pacific
These awards reflect Ooredoo's sustained investment in technology-driven, customer-first innovation.
Commenting on the new partnership, Mr. Tapan Tripathi, Chief Commercial Officer at Ooredoo Kuwait, stated:
'We're proud to welcome LuLu Hypermarket to our ever-expanding Nojoom family. This collaboration not only enhances the value of our loyalty program but also reflects our commitment to delivering relevant, tech-enabled lifestyle solutions to our customers. Nojoom is designed around our users' everyday needs — and LuLu, with its wide range of products and daily utility, is a perfect fit for that mission.'
Mr. Mohamed Haris, Director of LuLu Hypermarket Kuwait, also shared his enthusiasm for the partnership :
'We are delighted to join forces with Ooredoo through the Nojoom loyalty program. At LuLu, we are constantly looking for ways to enhance the shopping experience for our customers. This partnership allows us to reward them in new and meaningful ways while strengthening our connection with the community. Together with Ooredoo, we look forward to delivering even greater value and convenience to our customers across Kuwait.'
Driving Purpose through Strategic Alliances
This partnership also aligns with Ooredoo's core principles of sustainability, corporate governance, and community empowerment. The company views all Nojoom partnerships as an opportunity to create real, practical benefits for customers while fostering long-term value for society.
As Ooredoo continues to shape Kuwait's digital future, it is also reimagining loyalty — not just as a program, but as a lifestyle ecosystem that rewards trust, consistency, and engagement.
About Ooredoo Kuwait
Ooredoo Kuwait is a leading telecommunications provider offering mobile, internet, and business services, committed to innovation, customer-centricity, and powering Kuwait's digital transformation.
About LuLu Hypermarket
LuLu Hypermarket, the retail division of LuLu Group International, is one of the most prominent and trusted retail chains in the GCC. Renowned for its wide product range, commitment to quality, and affordable pricing, LuLu has become a preferred shopping destination. With multiple branches across Kuwait, it continues to serve the community with excellence in daily essentials and value-driven retail experiences
For media inquiries or more information about Nojoom, please visit: www.ooredoo.com.kw
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
33 minutes ago
- Zawya
AI and data are reshaping Africa's retail sector
The African retail landscape is under immense pressure. Consumers are more digitally savvy and price-conscious than ever, and expect brands to offer convenience, personalisation, and value. About half of consumers will switch brands if their expectations are unmet, compelling retailers to continuously innovate and improve. Industry growth is tapering down across several African markets. South Africa's real retail growth has declined in recent years, constrained by economic stagnation and inflation. In East Africa, while GDP growth remains relatively strong, formal retail continues to be constrained by infrastructure gaps and logistical inefficiencies. In response, retailers across the continent are scaling their technology investments to boost competitiveness in an increasingly digital and data-driven industry. According to Gartner, African retailers are projected to invest $300m in cloud-based enterprise applications in 2025, with an expected growth of 10-12% over the next three years And yet, many still struggle to translate these investments into meaningful business outcomes. The triple disconnect holding retailers back 1. Fragmented systems, broken processes undermine scalability Despite deploying multiple best-of-breed applications and investing in a data lake to centralise data, many retailers fail to achieve differentiated customer engagement, real-time visibility and reliability in their operations. Typical constraints include disconnected systems, a lack of business context within data sets, and AI bolted-on instead being embedded within operational workflows. A pervasive industry pain point is the disconnected customer journeys caused by fragmented systems and broken processes. To illustrate: a customer may browse a product online, call the nearest store to check stock availability, visit in person and still find a different price to what was listed online. Or they may purchase the product online but be unable to return the product instore due to a disconnect between online and physical store data. This is caused when customer data, inventory, pricing, and orders are not synchronised across channels. And it's not just limited to customer experience - these fragmented processes are widespread across retail operations, often leading to operational inefficiencies and higher costs. At the root of this problem is a disconnected application landscape. In fact, 66% of organisations say application sprawl and complexity hinder their digital goals, resulting in process inefficiencies and a lack of reliability in retail operations. 2. Data is an opportunity, but a challenge too African retailers are sitting on mountains of data spanning point-of-sale systems, loyalty platforms, mobile apps, and third-party sources. But is this high volume, variety, and velocity of data being leveraged effectively to drive business outcomes? Unfortunately, the answer is no. Around 55% of business leaders cite poor data quality and fragmentation as the biggest obstacles to making data-driven decisions. Moreover, a disproportionate amount of time is spent on data management and building dashboards as against decision-making, underscoring the urgent need for more efficient processes. 3. AI without a solid foundation doesn't scale While there's palpable excitement in boardrooms over the potential and power of AI, execution remains limited. One study found that nearly three-quarters of organisations are struggling to scale AI projects beyond pilot projects. African retailers face even greater challenges, including poor-quality data, outdated IT infrastructure, and a lack of AI-ready processes. The result is AI initiatives that turn into isolated experiments that fail to deliver any meaningful ROI. Instead, retailers need to leverage a unified data platform that embeds AI directly into their business processes to scale AI initiatives effectively. The power of a unifying platform Leading retailers leverage a comprehensive, connected, and industry-specific suite of applications to confidently execute across their value chain. This helps ensure a consistent and reliable customer experience, minimising stock-outs, enabling fast, on-time delivery and delivering a seamless omni-channel journey. This reliability extends across store operations, finance, and support processes. The SAP Business Suite, for example, enables this efficiency through automation, actionable insights, and process optimisation, while the SAP Business Data Cloud provides seamless access to organisational data. Retailers also benefit from deep industry expertise and global context that helps them identify the correct application mix for integrating, harmonising and transforming business data across various applications. This also provides the foundation to scale AI effectively across retail operations through unified, context-rich data that brings together sales, inventory, promotional, customer behaviour and other data. By connecting end-to-end processes, retailers can also embed AI and enable seamless cross-functional workflows while leveraging innovations from a rich ecosystem of partnerships. Retailers leveraging SAP's connected platform and AI capabilities report a 20-30% reduction in customer churn, 30-50% fewer stockout, an up to 40% increase in workforce productivity and 20-30% reduction in IT spend. Realising Africa's data-rich, AI-powered retail future requires bold steps to shift beyond legacy systems and redefine operations. By utilising a powerful business suite, retailers can unlock new end-to-end capabilities that bring together applications, data and AI for unrivalled competitiveness. All rights reserved. © 2022. Provided by SyndiGate Media Inc. (
Zawya
2 hours ago
- Zawya
Warba launches 'Your Coffee on Us' campaign in partnership with Kuwait Flour Mills at T4
Kuwait: Warba Bank has announced the launch of a new strategic collaboration with Kuwait Flour Mills & Bakeries Company, coinciding with the opening of the company's branch at Kuwait International Airport, specifically in Terminal 4 (T4). Through this partnership, the Bank will offer its traveling customers an exclusive benefit: a complimentary coffee from the Kuwait Flour Mills branch at T4, provided they are Warba Bank customers traveling through the terminal. This collaboration is an extension of Warba Bank's approach to supporting national projects and initiatives that reflect the integration of efforts between government institutions and the private sector, particularly those aimed at improving services in vital public facilities such as airports. The initiative aims to portray a positive image of Kuwait while enhancing the travel experience for passengers to and from the country. It also reflects Warba's ongoing commitment to delivering genuine added value through its summer campaigns. Customers can redeem this exclusive offer by using the electronic code (CODE) available through the Warba Bank mobile app's marketplace. The CODE is presented at the Kuwait Flour Mills branch in the airport to claim a free coffee. Steps include: opening the Warba Bank app, navigating to the marketplace, selecting the discount code section, choosing Kuwait Flour Mills, retrieving the discount code, and finally presenting it at the point of sale before payment. This process reflects the Bank's focus on offering tangible, direct benefits that enhance its customers' experiences and align with their lifestyle. Commenting on the initiative, Mr. Ayman Salem Al-Mutairi, Director of Public Relations and Corporate Communications at Warba Bank, stated: "This initiative stems from our commitment to providing added value to our customers at every stage of their journey from banking services to the details that matter during travel. It also reflects our dedication to supporting national products and services, especially those that fall under successful public-private partnerships." He added: "We are proud to launch this fruitful collaboration with Kuwait Flour Mills Company, which reflects our commitment to delivering a distinguished banking experience to our customers, even while they travel. This partnership also aligns with our focus on supporting local projects and fostering partnerships between the public and private sectors. We firmly believe in the importance of boosting the local economy and supporting the growth and development of Kuwaiti companies, which we continue to pursue through our various initiatives." Warba Bank's Commitment to Innovation and Excellence Warba Bank continues to lead the way in providing innovative digital services and exclusive offers that strengthen its position as a modern Islamic banking institution. The Bank aims to create a banking experience rooted in genuine engagement with customers' needs and aspirations, in line with its slogan, 'Let's Own Tomorrow.' Warba Bank has achieved remarkable success in a short period, securing a leading position in Islamic digital banking in Kuwait. It is among the local banks with the largest shareholder base, making it close to all segments of society. This achievement further reaffirms the Bank's position as a trusted banking partner that combines innovation and social responsibility in delivering best-in-class financial products and services.
Zawya
2 hours ago
- Zawya
Saudi: SAIC shifts to $29.3mln net losses in H1-25
Saudi Advanced Industries Company (SAIC) suffered net losses worth SAR 110.14 million in the first half (H1) of 2025, against net profits of SAR 217.24 million in H1-24. Negative revenues stood at SAR 91.12 million in H1-25, compared to sales amounting to SAR 241.49 million in H1-24, according to the financial results. Loss per share hit SAR 1.87 in the first six months (6M) of 2025, compared to earnings per share (EPS) of SAR 3.68 a year earlier. Financials for Q2-25 During the second quarter (Q2) of 2025, the company swung to net losses of SAR 115.39 million, versus a net profit of SAR 108.52 million in Q2-24. On a quarterly basis, SAIC turned to net losses in Q2-25 compared to net profits of SAR 5.25 million in Q1-25. All Rights Reserved - Mubasher Info © 2005 - 2025 Provided by SyndiGate Media Inc. (
