
2.1 billion scam calls blocked since 2022
During the same period, the Communications Ministry said 2.1 billion unsolicited SMS messages were also blocked, while services for 184,289 mobile and fixed lines involved in distributing suspicious messages were terminated.
The ministry said social media service providers, at the request of MCMC, have removed 112,734 fraudulent content items and blocked seven scam-related websites from Jan 1, 2024 until Aug 1 this year.
"These actions were based on complaints received as well as each platform's community guidelines, in accordance with local laws," the ministry said in a written parliamentary reply yesterday.
A directive prohibiting illicit content in SMS, including hyperlinks requesting personal information and callback numbers, has been enforced since Sept 1, 2024.
The ministry, through MCMC, is also working with the police by providing technical support for online fraud investigations.
This includes facilitating the takedown of social media content, blocking scam-related websites, offering user profiling data and conducting digital forensic analysis.
"This measure aims to protect users and curb scam-related crimes, where SMS services are often exploited by criminals impersonating public or private entities to deceive the public," the ministry said.
Under Section 233(1) of the Communications and Multimedia Act 1998 (Act 588), it is an offence to disseminate false content with the intent to commit fraud or deceive any person.
Offenders can be fined up to RM500,000, jailed for up to two years, or both. They may also face an extra RM5,000 fine for each day the offence continues.
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