PS Turns Airports Into Exclusive Luxury Experiences

Forbes

30-03-2025

The coolest benefit of PS? Being chauffeured directly to your plane across the tarmac in a luxury car.
PS LAX
Ever since my son and daughter-in-law raved about their PS experience back in 2021, it's been high on my bucket list. I finally got to experience it myself at LAX on the way to a Princess cruise through New Zealand and can tell you that PS has done the impossible and turned the airport into a covetable destination. I've now been spoiled for all future travel.
PS used to be known as The Private Suite and, although having your own private suite at the airport is certainly something to be grateful for, it's so much more than that. In fact, the perks of PS are so up there, the gorgeous suite itself almost becomes the least important of them.
Getting to PS at LAX is a little tricky because it's located in a private terminal far from the madding crowd. You have to put in an actual address rather than 'airport' for your Blacklane or rideshare driver so they'll get you to the right place – which you'll recognize immediately because you'll be warmly welcomed by an entire staff of greeters who will sign you in, whisk away your luggage and get you comfortably settled in one of a dozen private suites. Note: if you drive there, PS will wash your car, valet park it and keep it safe for you until you return from your trip.
One of the PS private suites at LAX.
Lois Alter Mark
Each private suite is spacious, beautifully decorated and stocked with amenities that are yours for the taking. Although we were there on a cloudy day for an evening flight, we loved being able to watch the planes take off through the clouds, thanks to our floor to ceiling window overlooking the actual airport.
Our PS private suite at LAX.
Lois Alter Mark
Our suite had lots of comfortable seating, a TV, art-lined walls and shelves filled with a wide variety of flight necessities, including a universal adapter, a travel pillow and Apple ear pods and charging cables, all of which we took with us and used during our trip.
The bathroom in our PS private suite.
Lois Alter Mark
The sophisticated marble bathroom, with its light-up make-up mirror and heated toilet seat, was a calming space to freshen up and get ready for a long flight. It was also stocked with brand name toiletries from toothpaste to hand sanitizer to shaving essentials, all travel-sized and meant to be tossed in our carry-ons — which we happily obliged.
You can book spa treatments during your stay, as well, but the three hours goes so quickly, we wanted to just be present and enjoy the amazing facilities.
PS LAX offers so many food options.
PS LAX
You will never go hungry at PS – or on your flight because there's a convenient box you can fill with all the snacks you want to take with you from the pantry in your suite. Everything is complimentary, including top-shelf liquor (although it can only be enjoyed on the premises due to TSA rules).
Our light dinner at PS was delicious.
Lois Alter Mark
PS offers a full menu of chef-prepared meals and you can order as much as you want. Because we knew we were going to be eating again on the plane in a few hours, I simply opted for a burger and fries and my friend ordered some vegetarian appetizers. We couldn't resist sharing a dessert.
If you're craving something specific off-menu from someplace local, PS will get it for you for an extra fee. Not surprisingly, In-N-Out is a popular request at LAX.
The Salon at PS LAX.
PS LAX
If you're looking to socialize a little or just get out of your suite for a while, the Salon is a great bar/lounge area where you can get drinks and food. If you don't need a suite, at all, you can actually just book time here instead of the crowded lounge at the airport and skip the private suite altogether.
There's also an outdoor garden for hanging out with friends and colleagues, space for kids to get their energy out before a flight and a pet relief area for canine companions.
Taking the scenic route in a chauffeur-driven BMW to our Air New Zealand flight.
Lois Alter Mark
Hands-down, the most exclusive feature of PS is its private TSA checkpoint. This is amazing because, although you still have to go through security, there is no line whatsoever. It's basically you, the machine and the TSA agent. You're escorted through the entire process — which takes just a couple of minutes — by a PS agent, who then takes you to your private car, letting you grab waters and sodas from a fridge once you've gone through security.
From there, you're guided to a chauffeur-driven BMW for the short drive across the tarmac RIGHT TO YOUR AIRCRAFT. Trust me, you'll wish the drive were longer because it is impossible not to feel like royalty as you're led through the most exclusive areas of the airport.
When we arrived at our Air New Zealand flight — and I mean, we arrived literally at the plane — we were ushered through another secret door we would never have known about and, voila, we were suddenly at the entrance to the plane, being greeted by the flight crew before the rest of the passengers boarded.
The PS agent stayed with us until we were safely on board just in case of a major delay, in which case they could take us back to the suite to wait. It was unquestionably the best airport experience I've ever had — because we never had to deal with the actual airport — and I think I smiled about it for my whole 13 hour flight.
Next time I land in LAX from an international flight, I want to try the return experience, too, which my son called a 'game-changer.' A PS agent is there, waiting to help you off the plane and whisk you through the private TSA checkpoint, skipping all the worst parts of arriving back at LAX: waiting for luggage, waiting to go through customs, then having to take a crowded shuttle with all your luggage over to the rideshare area for transportation home.
PS just might stand for Perfect Service.
PS LAX
Right now, PS can only be experienced at the Los Angeles and Atlanta airports but the company has plans to open more locations over the next few years.
To learn about membership or make a reservation, visit the PS website.
As for me, I can't end without adding this cheesy but sincere sentiment: PS I love you.