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Digital Transformation In Vietnam: Leading The Charge Into A Tech-Driven Future

Digital Transformation In Vietnam: Leading The Charge Into A Tech-Driven Future

Forbes01-04-2025
Thanh Pham is the CEO of Saigon Technology , a global software development company. getty
Vietnam's digital transformation is advancing rapidly. Its digital economy is growing over 20% per year, the fastest in Southeast Asia. The country is expected to rank among the top three in Southeast Asia and the top 50 worldwide in digital competitiveness and e-government development.
As the CEO of a top software development company located in Vietnam, I've seen the country's ongoing digital transformation firsthand. With over 13 years of experience, we have established three advanced software centers to deliver cutting-edge solutions to global clients.
I've seen how digital transformation in Vietnam is helping companies adopt new solutions. These solutions will improve their operations, provide better access to digital tools and resources, and spark more innovation.
Vietnam's digital transformation strategy is a plan that will shape the country's future. It focuses on making Vietnam a leader in technology.
The country's digitalization strategy is driven by the National Digital Transformation approved in 2020. This program has three key pillars: digital society, digital economy and digital government.
Vietnam is investing in its digital future. The country has a potential $1.5 billion investment from SpaceX for Starlink satellite internet. As of October 2024, 88.7% of mobile subscribers in Vietnam used smartphones, and 82.3% of households had broadband fiber optic internet. The country's 4G coverage is 99.8%.
This is important for the digital economy and better public services to flourish. But the plan isn't just about technology. A big part of this strategy is building a digital society. This means making online services easy to use for everyone. Pioneering Change: Vietnam's Public Sector Goes Digital
Vietnam is rapidly advancing with its digital transformation efforts (led by the public sector), driving economic growth, connectivity and service efficiency. Transforming Public Services: A Digital Power In Action
The public sector in Vietnam is using digital tools to improve services. The launch of e-government platforms is making accessing services easier. The National Public Service Portal is one such platform. It streamlines administrative processes with integrated public services and databases.
This portal reduces the need to visit multiple offices in person. Individuals can log in to all public service portals at the national and provincial levels. The best thing is that they just need one account on dichvucong.gov.vn. They can then apply for online public services and send feedback anytime. These changes are part of the larger digital transformation in Vietnam. Fueling Growth: The Digital Economy Takes Center Stage
Vietnam's economy is growing through digital transformation. The software and technology industry in Vietnam drive this growth. These centers help businesses innovate and improve.
Digital tools are boosting production and making companies more competitive. Society is trending toward digital finance, e-commerce and smart production. This focus is helping Vietnam become a leader in the global tech world. Connecting Lives: Building A Digital Society
Vietnam wants everyone to be part of its digital future. The country is running a project to boost digital literacy and train people for digital transformation by 2025 and has set long-term goals for 2030.
The country is expanding high-speed internet and mobile networks as well. Deputy Minister Pham Duc Long stated that by 2025, Vietnam will have a wider, faster and safer internet. By 2030, 5G will cover the country. The goal is an inclusive digital society, ensuring everyone benefits from Vietnam's digital transformation. Catalysts Of Change: Sectors Leading Vietnam's Digital Revolution
Vietnam is advancing rapidly in digital transformation, with finance leading the way. Vietcombank now uses AI and big data to improve customer service. Its VCB Digibank app comes with many advanced features, like in-app voice and video calls.
Blockchain is modernizing the financial system. HSBC and Vietcombank completed Vietnam's first blockchain-based Letter-of-Credit transaction. As a result, they reduced processing time from days to just 27 minutes.
Healthcare in Vietnam is improving with Industry 4.0 technologies. For example, the Central Endocrine Hospital (CEH) and VNPT are developing an AI-powered system to improve thyroid cancer diagnosis. The system analyzes ultrasound images. Based on the results, it determines if nodules are malignant or benign. Doctors can then make accurate diagnoses for effective treatment plans. Outsourcing Success: Navigating Digital Transformation In Vietnam
Outsourcing the digital transformation in Vietnam allows business leaders to leverage the country's growing tech skills. This is how to make sure your journey is a success:
• Understand The Goal Of Digital Transformation: Know your objectives. This is the first thing before you build a tech team in Vietnam. Are you aiming to improve how your business works or enhance customer experiences? Set clear goals to align with Vietnam ODC services.
• Research And Select A Provider: Not every outsourcing provider is the same. Look for companies with experience in your industry. Check their history and reviews. Make sure they can meet your needs.
• Set Clear Expectations: After choosing a provider, set clear expectations. Outline what work you want them to do and when. This helps keep the project on track.
• Develop A Contract: Create a strong contract to protect your interests. It should cover rights and penalties for missed deadlines.
• Stay In Touch: Keep in contact with your provider. This helps ensure the project moves forward as planned.
• Monitor Progress: By keeping an eye on milestones, you can catch problems early and fix them.
• Ensure Quality Assurance: Do not lower your standards. Check the quality at every stage to make sure the final product meets your needs.
• Review And Iterate: When the project ends, review the results. Look for ways to improve for future projects. This approach ensures long-term success in digital transformation in Vietnam. Final Thoughts
There have been great strides in bringing about digital transformation in Vietnam. Understanding these changes will help business leaders see Vietnam's future potential. With the nation positioning itself as a leader in the digital world, it will be interesting to monitor Vietnam's progress as it continues on in its digital journey.
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