Eurostar passengers delayed for hours after fatality on tracks
Eurostar passengers have complained of being stuck for up to seven hours after a person was hit by a train on its tracks in France.
Trains in both directions between London St Pancras International and Gare Du Nord in Paris were delayed for hours or cancelled on Tuesday evening.
Photos showed large queues at both train stations, while stranded passengers demanded refunds on social media.
In a statement on X, Eurostar offered its apologies to customers affected.
'Due to a person struck by a train near Lille Europe, we are expecting delays and cancellations to our services this evening,' it said.
'We advise changing your journey for a different travel date.'
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Due to a person struck by a train near Lille Europe, we are expecting delays and cancellations to our services this evening. We advise changing your journey for a different travel date. https://t.co/GoC2TH7Afg for updates and options. Our apologies to customers affected.
— Eurostar (@Eurostar) June 24, 2025
It has not been confirmed what time the incident occurred, but Eurostar's website shows that trains started to be heavily delayed from about 3pm.
One train leaving London at 2.31pm was supposed to arrive in Paris at 5.57pm but has been delayed for four hours and is not expected to get there until almost 10pm.
Other trains departing from London, including the 4.01pm, 6.01pm, and 8.01pm services, were cancelled. Trains departing from Paris have suffered similar disruption.
Millie Race said in a post on X: 'Hey we have been on the ES 9032 from London to Paris for 7 hours still stopped and not sure when we will be able to make it to Paris. Will we be able to get full compensation for our journey?'
Meanwhile, Naomi Sanger, from Snodland, told Kent Online she boarded the 4.31pm at Gare Du Nord but it never departed. She has been left stranded at the station.
She posted on X: 'The supplies of food and drinks are running out, air con is not working, coffee machine broken as is the card machine! Total joke.'
And for the passengers stuck at Garde Du Nord on the trains, the supplies of food and drinks are running out, air con is not working, coffee machine broken as is the card machine!! Total joke
— Naomi (@naomisanger) June 24, 2025
Another passenger, James, posted: 'I'm going to need my full ticket refunded + compensation. I've been stuck on this train for 5 hours and there will now be another 3-hour delay.'
It is the second time in less than a week that Eurostar services have been disrupted after a person was struck by a train.
On Wednesday, a dozen Eurostar trains from London to Paris were delayed or cancelled after a person was hit on tracks in France.
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