Keystone VP Claims Unionized Ski Patrollers Are Lying
Shannon Buhler, Vice President and General Manager of Keystone Resort, Colorado, has accused a group of unionized ski patrollers of sharing inaccurate information about ongoing contract negotiations. Earlier this ski season, Vail Resorts—the parent company of Keystone Resort—and the recently formed Keystone Ski Patrol Union (KSPU) began negotiating to determine a new contract. Similar to the patrollers at Park City Mountain Resort that garnered international attention for their strike over the New Years 2025 Holiday, The KSPU is seeking higher wages and better benefits that could make living in the expensive Summit County, Colorado—where Keystone Resort is located—more sustainable.Last week, on Wednesday, the two parties met. Following their discussion, the KSPU shared a press release with POWDER, stating that during the negotiations, Vail Resorts 'signaled to the union that they do not want their patrollers to prioritize medical care for injured guests, and instead simply transport them off the mountain.'The KSPU also wrote that Vail Resorts 'questioned the importance of patrollers with higher medical certifications, such as nurses and paramedics who can perform advanced lifesaving procedures in the field.' The KSPU called this stance 'deeply problematic' for ski patrollers and public safety.
However, in an email sent to Keystone Resort employees on Sunday, January 26, Keystone VP/GM Buhler wrote that the KPSU's description of the negotiations was false. 'I recognize that there may be different perspectives and opinions when it comes to the topic of unions, and I respect our employees' right to voice their opinion,' she wrote. 'And it is important to be sure there is no misinformation about this process.'Buhler claimed that Keystone Resort is not questioning the value of patrollers with advanced medical care skills, reducing wages for patrollers with higher medical certifications, or removing specialty team skills-based pay and individualized skills-based pay for patrollers.On Monday, the KSPU bargaining team sent an internal email to Keystone Resort ski patrollers, addressing Buhler's rebuttal. In the email, the KSPU bargaining team wrote that one of Buhler's points—that Keystone Resort is not reducing wages for patrollers with higher medical certifications—was somewhat true, and perhaps addressed a poorly phrased worded Instagram post the unionized patrollers published (the KSPU has since updated the Instagram post). 'We will take ownership of ways we could have communicated this better,' the KSPU email reads. 'Reducing wages is probably not the most accurate, and the sentiment we tried to convey is that the company is fighting to keep [Advanced Life Support] pay down.'Other portions of Buhler's letter, though, according to the KSPU email, contained incorrect information. In one anecdote presented in the email, the KSPU claimed that Vail Resorts' lawyer present during the negotiations profusely questioned the bargaining team about the need for Advanced Life Support treatment, like providing IVs to injured skiers and snowboarders on the mountain.Jake Randall, a member of the KSPU bargaining team, told POWDER regarding Buhler's email, 'We believe that they are intentionally spreading this misinformation to try to divide the patrol right now.'In response to Buhler's email, the KSPU filed a charge with the National Labor Relations Board Sunday night against Vail Resorts for bargaining in bad faith, according to Randall.Vail Resorts remains steadfast. 'We stand behind the facts shared in Shannon Buhler's letter to employees yesterday,' Sara Lococo, the Senior Communications Manager for Breckenridge Ski Resort and Keystone Resort told POWDER, via email.'When our team met with the union last week to share our proposal on wages and benefits, it was productive and positive, and we left that room feeling like we were very close to an agreement,' she added.According to Lococo, the KSPU and Vail Resorts have another meeting scheduled for the evening of January 30.Be the first to read breaking ski news with POWDER. Subscribe to our newsletter and stay connected with the latest happenings in the world of skiing. From ski resort news to profiles of the world's best skiers, we are committed to keeping you informed.
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Elevate Your Brand with Custom Bakery Boxes
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