Ryanair flight diverted as woman 'headbutts doors and windows' in aggressive outburst

Dublin Live

6 days ago

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A Ryanair flight was forced to change course after a woman reportedly turned aggressive, allegedly 'headbutting doors and windows', leading to police stepping in to remove her from the aircraft.
The service from Tenerife to Glasgow had to make an unscheduled stop in Faro, Portugal, where the woman was taken off the plane by authorities. Blair Morgan, an 18-year-old Glaswegian on board, described the ordeal: "Being on the plane before she was removed [was] scary.
"I didn't know what to do; I felt intimidated and threatened by her, and so did all the other passengers. Everyone was annoyed and angry at the fact that we were delayed even more."
Blair recounted how police and cabin crew members encircled a woman, who was then led away by the officers. The incident unfolded on May 18 at around 10pm, reports the Irish Mirror.
Blair continued: "Everyone was thankful she was off the flight, as she was [causing] distress with her actions. People were shocked by what happened."
A representative for Ryanair said: "This flight from Tenerife South to Glasgow Prestwick (18 May) diverted to Faro after a passenger became disruptive onboard. Crew called ahead for police assistance, who met the aircraft upon landing at Faro Airport and offloaded this passenger before this flight continued to Glasgow Prestwick.
"Ryanair has a strict zero tolerance policy towards passenger misconduct and will continue to take decisive action to combat unruly passenger behaviour, ensuring that all passengers and crew travel in a safe and respectful environment, without unnecessary disruption."
A police spokesperson said: "On behalf of the Honourable District Commander of the PSP in Faro, Superintendent Dário Duarte Mendes Prates, I have been instructed to inform you of the following: On 18 May, a Ryanair aircraft operating the flight between Tenerife and Glasgow was diverted to Gago Coutinho Airport due to the behaviour of an unruly female passenger.
"Upon being approached by PSP officers, the passenger became aggressive and uncooperative. Showing visible signs of intoxication, she had to be escorted off the aircraft.
"While inside the airport bus, the individual began kicking and headbutting the doors and windows. For her own safety and that of the officers involved, it was necessary to restrain her on the ground and apply handcuffs. Even after being handcuffed, the passenger continued to behave aggressively, repeatedly banging her head against the bus window.
"As a result, the airport's first aid team had to be called to the scene. She was later transported to Faro Hospital, where she was placed under observation."
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