Inclusive design is essential for Scotland's active travel
Bus stops are only part of the journey for people with sight loss and other disabilities. Advertising boards, street café furniture, wheelie bins, and cars parked on pavements all add to the hazards. A third of blind and partially sighted people surveyed by RNIB said they had been injured by pavement obstacles when walking outside. Some felt so intimidated they ended up isolated in their homes.
James Adams (Image: RNIB) The result of the bus stop boarder design means anyone stepping off a bus is stepping into a live traffic lane. For someone blind or partially sighted, the journey is even riskier. Bikes approaching at speed often cannot be detected by sound, and the fear of collision forces some people to avoid certain routes altogether. Poor layouts can also pose risks for cyclists, as conflicts can occur when people step into the cycle lane unexpectedly, increasing the likelihood of collisions for everyone.
Public transport is a lifeline for people with sight loss, connecting them to society- employment, healthcare, and social opportunities. When street layouts create barriers, the impact is severe. Impacting on the confidence of blind and partially sighted people engaging in society be that for employment, socialising, shopping or accessing public services.
To understand the scale of the issue, RNIB Scotland submitted a Freedom of Information (FOI) request to all 32 Scottish local authorities asking for the total number of bus stops and details on floating bus stop and bus stop boarder plans. What we learned is that floating bus stop designs are no longer a future idea, they are here, and more are on the way.
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According to figures received, there are 99 floating bus stops in place across Scotland, with plans for at least 149 more while there are 42 bus stop boarders in place and 56 more planned. Several councils indicated that floating bus stops form part of wider active travel plans, meaning hundreds more could follow in the next few years. These designs now form part of the urban landscape in Scotland's busiest cities.
Yet it is rare that these expansion plans have been matched by meaningful consultation with disabled communities, despite a legal duty under the Equality Act 2010 to consider accessibility and prevent discrimination. Stopping places should be designed so that all passengers can continue their journey without crossing a live cycle lane.
Currently, there are no designs that enable blind and partially sighted people to safely cross the cycle lane to access buses.
Accessibility cannot be an afterthought or a 'nice to have' when rolling out active travel infrastructure.
This issue rightly sits at the heart of Scotland's wider transport and environmental ambitions. However, the Scottish Government's commitment to sustainable and inclusive travel, as outlined in its Net Zero and Active Travel Strategies, must extend to protecting the rights of disabled people. Inclusive design is essential to ensure that sustainable transport does not come at the cost of accessibility or safety. Unless action is taken, thousands of blind and partially sighted people could soon face even greater risks when trying to use public transport.
Over many years, RNIB Scotland and many other sight loss charities have demonstrated to politicians at all levels, and from all parties, the complexities and dangers faced by blind and partially sighted people engaging with floating bus stops. Most of them could understand the concern, see the danger and agree that they need properly reviewed – but there has been no actual action to address the growing problem.
Politicians of all parties must show leadership on this – for the next Parliament, commit to a pause on future bus stop boarder and floating bus stop schemes, ensure a genuine review of safety, and the equality of the schemes.
The Scottish Government must also show leadership by issuing clear guidance to local authorities to immediately pause all floating bus stop projects until a full accessibility review is completed.
This review must be genuinely informed by disabled people's organisations. If blind and partially sighted people cannot travel independently because of street design, then we have knowingly and willingly built inequality into our transport system.
We need street designs that work for everyone and that protect the independence and safety of all users and uphold Scotland's commitment to accessible and sustainable transport.
James Adams is the director of RNIB Scotland

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