Possible Air Canada flight attendants strike: Is your flight impacted and will you get a refund?
The airline then issued lockout notice, which it said in a news release was to 'mitigate the strike's customer impact' and 'allow orderly shutdown.' Air Canada and Air Canada Rouge flights are being 'gradually suspended over the next 72 hours.'
The Air Canada Component of the Canadian Union of Public Employees (CUPE) represents 10,000 flight attendants. Its president, Wesley Lesosky, said in a news release that it has put forward 'solid, data-driven proposals on wages and unpaid work, all rooted in fairness and industry standards.'
'Air Canada's response to our proposals makes one thing clear: they are not interested in resolving these critical issues,' he said.
President and chief executive of Air Canada Michael Rousseau said the airline regrets the impact a disruption will have on customers, stakeholders and communities it serves.
'However, the disappointing conduct of CUPE's negotiators and the union's stated intention to launch a strike puts us in a position where our only responsible course of action is to provide certainty by implementing an orderly suspension of Air Canada's and Air Canada Rouge's operations through a lockout,' said Rousseau.
'As we have seen elsewhere in our industry with other labour disruptions, unplanned or uncontrolled shutdowns, such as we are now at risk of through a strike, can create chaos for travellers that is far, far worse.'
Is your Air Canada flight impacted?
Customers should check to see if their flights are confirmed before going to the airport, the airline says. If a flight is not confirmed, travellers should not go to the airport.
'The first flights will be cancelled August 14, with more on August 15, with a complete cessation of flying by Air Canada and Air Canada Rouge on August 16,' according to an Air Canada news release.
Air Canada Express flights, the airlines' regional flights, are not affected.
The union said it does not want a travel disruption of any duration, CUPE spokesperson Hugh Pouliot told National Post in an emailed statement on Wednesday.
'The union's goal is to achieve a fair contract and avert a disruption at Air Canada,' he said. 'Flight attendants love their jobs, and they want to be operating those flights and welcoming the public onboard. The last thing our members want is to be on strike or locked out.'
Air Canada did not immediately return National Post's request for comment.
Will you get a refund for a cancelled Air Canada flight?
Yes, according to the airline, customers whose flights are cancelled 'will be notified and can obtain a full refund.'
Air Canada said in a news release on Wednesday that customers who have a flight booked between Aug. 15 and Aug. 18 and would like to make other travel plans can change their flight for free if the ticket was purchased (or Aeroplan points were redeemed for the flight) no later than Aug. 13.
Anyone scheduled to travel between Aug. 15 and Aug. 18 can change their flight for free to another date between Aug. 21 and Sept. 12.
'If you purchased a non-refundable fare, you may cancel your itinerary and receive the value of your ticket … to use on your next Air Canada booking,' says the airline.
'If your flight is cancelled, we will do our very best to rebook you on the first available flight, exploring options with over 120 international and domestic carriers. As we are in peak summer travel season, we know that space will still be very limited. If your travel is disrupted, you can always choose a refund.'
When was the last time Air Canada flight attendants went on strike?
More than 3,000 Air Canada flight attendants, members of the Canadian Air Line Flight Attendants' Association, went on strike over a dispute about wages in August 1985, the New York Times reported.
The airline did want to have any travel disruptions so it ended up training 1,800 management personnel and university students as substitutes, per the Times. They received six to 10 days of training. The union argued that this would be a safety hazard. The head of the union told the publication that nothing 'compensates for experience in emergency situations.'
'After the way Air Canada has stressed safety, I can't believe they took secretaries and students and trained them for six hours and are saying it's safe,' said Pamela Bartlett, who was a veteran flight attendant for the airline when the strike started in 1985, the Montreal Gazette reported.
The airline maintained that the training course met government standards.
After a six-week strike, flight attendants went back to work in October 1985 after reaching a contract settlement, per the Gazette. It was the first strike for flight attendants in the airline's history.
As part of the deal, flight attendants would work up to 80 hours a month, rather than the previous 75. Although salary would remain the same for the first year, flight attendants would receive a lump sum payment of $900 to $1,000 — or between approximately $2,348 to $2,870 today, according to the Bank of Canada's inflation calculator.
The airline and the union agreed to a wage increase of 3 per cent in the second and third years.
In 1997, flight attendants for Air Ontario (formerly Great Lakes Airlines, now Air Canada Jazz, per the London Free Press) went on strike for 11 weeks, the Montreal Gazette reported.
Lisa Hutchinson, a union spokeswoman at the time, told the Gazette that flight attendants 'made some gains in wages and working conditions.' Under the previous deal, attendants could work up to 15 hours a day on nine flights. The new deal offered a slightly shorter work day of 14 hours and eight flights.
Air Canada says it will start cancelling flights as flight attendants give strike notice
Air Canada flight attendants picketing at 4 major airports today
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Los Angeles Times
27 minutes ago
- Los Angeles Times
After Air Canada suspends operations, government forces airline and union into arbitration
TORONTO — Canada's government forced Air Canada and its striking flight attendants back to work and into arbitration Saturday after a work stoppage stranded more than 100,000 travelers around the world during the peak summer travel season. Jobs Minister Patty Hajdu said now is not the time to take risks with the economy, noting the unprecedented tariffs the U.S. has imposed on Canada. The intervention means the 10,000 flight attendants will return to work soon. The government's action came less than 12 hours after workers walked off the job. 'The talks broke down. It is clear that the parties are not any closer to resolving some of the key issues that remain and they will need help with the arbitrator,' Hajdu said. Hajdu said the full resumption of services could take days, noting it is up to the Canada Industrial Relations Board. The shutdown of Canada's largest airline early Saturday is affecting about 130,000 people a day, and some 25,000 Canadians may be stranded. Air Canada operates around 700 flights per day. Hajdu ordered the Canada Industrial Relations Board to extend the term of the existing collective bargaining agreement until a new one is determined by the arbitrator. 'Canadians rely on air travel every day, and its importance cannot be understated,' she said. Wesley Lesosky, president of the Air Canada component of the Canadian Union of Public Employees, or CUPE, complained in a statement that Hajdu waited only a few hours to intervene and said the government has violated the union's constitutional right to strike. 'The Liberal government is rewarding Air Canada's refusal to negotiate fairly by giving them exactly what they wanted,' he said. Union spokesman Hugh Pouliot didn't immediately know when workers would return to work. 'We're on the picket lines until further notice,' he said. The bitter contract fight between the airline and the union representing 10,000 of its flight attendants escalated Friday as CUPE turned down the airline's request to enter into government-directed arbitration, which would eliminate its right to strike and allow a third-party mediator to decide the terms of a new contract. Keelin Pringnitz of Ottawa was returning with her family from a European vacation when they became stranded at London's Heathrow Airport after flights were canceled. She said there was an option for the travelers in line to go to the United States, but they were told there wouldn't be any further assistance once they landed in the U.S. 'It didn't go over well with the line. Nobody really seemed interested. Everybody seemed a little bit amused almost at the suggestion, or exasperated, because it is a bit ridiculous to offer to take stranded passengers to a different country to strand them there,' she said. Montreal resident Alex Laroche, 21, and his girlfriend had been saving since Christmas for their European vacation. Now their $8,000 trip with nonrefundable lodging is in doubt. They had a Saturday night flight to Nice, France, booked. Air Canada Chief Operating Officer Mark Nasr has said it could take up to a week to fully restart operations. Flight attendants walked off the job around 1 p.m. EDT on Saturday. Around the same time, Air Canada said it would begin locking flight attendants out of airports. Ian Lee, associate professor at Carleton University's Sprott School of Business, noted earlier that the government frequently intervenes in transportation strikes. 'They will intervene to bring the strike to an end. Why? Because it has happened 45 times from 1950 until now,' Lee said. 'It is all because of the incredible dependency of Canadians.' Canada is the second-largest country in the world geographically, and flying is often the only viable option. 'We're so huge a country and it's so disruptive when there is a strike of any kind in transportation,' Lee said. The government forced the country's two major railroads into arbitration with their labor union last year during a work stoppage. The union for the rail workers is suing, arguing that the government is removing a union's leverage in negotiations. The Business Council of Canada has urged the government to impose binding arbitration in this case, too. Hajdu said her Liberal government is not anti-union, saying it is clear the two sides are at an impasse. Passengers whose travel is affected will be eligible to request a full refund on the airline's website or mobile app, according to Air Canada. The airline said it would also offer alternative travel options through other Canadian and foreign airlines when possible. But it warned that it could not guarantee immediate rebooking because flights on other airlines are already full 'due to the summer travel peak.' Laroche said he considered booking new flights with a different carrier, but that most of them are nearly full and cost more than double the $3,000 he and his girlfriend paid for their original tickets. Laroche said that he was initially upset over the union's decision to go on strike, but that he had a change of heart after reading about the key issues at the center of the contract negotiations, including the issue of wages. 'Their wage is barely livable,' Laroche said. Air Canada and the CUPE union have been in contract talks for about eight months, but they have yet to reach a tentative deal. Both sides say they remain far apart on the issue of pay and the unpaid work flight attendants do when planes aren't in the air. 'We are heartbroken for our passengers. Nobody wants to see Canadians stranded or anxious about their travel plans, but we cannot work for free,' Natasha Stea, an Air Canada flight attendant and local union president, said before the government intervention was announced. The attendants are about 70% women. Stea said Air Canada pilots, who are mostly men, received a significant raise last year, and she questioned whether flight attendants are getting fair treatment. The airline's latest offer included a 38% increase in total compensation, including benefits and pensions over four years, that it said 'would have made our flight attendants the best compensated in Canada.' But the union countered, saying the proposed 8% raise in the first year didn't go far enough because of inflation. 'We're the national carrier and we have people operating in poverty. Like, that's disgusting, that's very problematic,' Wesley Lesosky, president of the Air Canada component of CUPE, said at a news conference. Gillies and Yamat write for the Associated Press and reported from Toronto and Las Vegas, respectively.
UPI
28 minutes ago
- UPI
Air Canada ordered to resume operations during binding arbitration
An Air Canada plane is pictured at a gate at Montreal-Trudeau International Airport, in Montreal. On Saturday morning, all flights were cancelled after flight attendants went on strike. Photo Graham Hughes/EPA Aug. 16 (UPI) -- Hours after Air Canada flight attendants went on strike and the airline indefinitely paused all flights, the Canadian government intervenued Saturday and ordered operations to resume. Jobs Minister Patty Haju ordered the company's management and the union back to participate in binding arbitration to hash out their differences on wages and compensation. It wasn't known when flights will resume after opereations were paused early Saturday. "After eight months of negotiations by the parties, and after meeting with both parties last night and urging them to work hard to reach a deal, it is disappointing to have to conclude today that Air Canada and CUPE flight attendants are at an impasse and remain unable to resolve their dispute," she said in a statement released Saturday aftetnoon Eastern time. "The government firmly believes that the best deals are reached by the parties at the bargaining table. It has now become clear that this dispute won't be resolved at the table. Canadians are increasingly finding themselves in very difficult situations and the strike is rapidly impacting the Canadian economy." She invoked Section 107 of the Canadian Labor Code, which directs the Canadian Relations Board to arbitrate the dispute. "I am exercising this authority because it is critical to maintaining and securing industrial peace, protecting Canadians and promoting conditions to resolve the dispute," she said. "Despite the parties' resolution of several key differences, the CIRB is best positioned to help them find a solution on the outstanding items." Also, she extended the terms of the existing agreement until a new one is determined by an arbiter. "This decision will help make sure that hundreds of thousands of Canadians and visitors to our country are not impacted because of cancelled flights," she said. "Further, the shipments of critical goods such as pharmaceuticals and organ tissue, over 40% of which are moved by Air Canada, should continue to reach their destinations." The Air Canada union asked her to direct the parties to enter into binding arbitration. More than 130,000 travelers worldwide fly on the airline daily. Canada's largest airline has more than 1,000 flights, including 170 international ones, and from 50 Canadian airports. Between more than 50 U.S. airports and Canada, there are 430 daily flights. Locked out at 1:30 a.m. EDT were 10,000 flight attendants at Air Canada and Air Canada Rouge represented by the Canadian Union of Public Employees. Air Canada Express, with regional 300 flights and operated by Jazz Aviation and PAl Airlines, is not affected. The flight attendants went on strike at 12:58 a.m. EDT. Picket lines had been set up at airports throughout Canada, the CBC reported. The last negotiations were on Friday night and no new talks were scheduled. On Wednesday, the airline served the union a statutory 72-hour lockout notice in response to the union's 72-hour strike notice. Air Canada was canceling flights ahead of the work stoppage. "The carriers have since been gradually reducing their schedules of about 700 daily flights to manage the labour disruption created by CUPE's strike notice," the airline said. "Some 130,000 customers will be impacted each day that the suspension continues. At this time, Air Canada remains engaged and committed to negotiate a renewal to its collective agreement with CUPE." The airline said it "deeply regrets the labor disruption is having on customers." Wesley Lesosky, president of the Canadian Union of Public Employees' Air Canada component, told the CBC it is up to the airline when they would be back on flights. The airline hadn't responded to the media site. Air Canada Chief Operating Officer Mark Nasr earlier said after an agreement, it could take up to a week to fully restart operations. The carrier advised people not to go to the airport if they are booked on the airline. "Air Canada will notify customers with imminent travel of additional canceled flights and their options," the airline said. "For those customers due to travel soon whose flights are not yet cancelled, Air Canada has put in place a goodwill policy to allow them to rebook their travel or obtain a credit for future travel." Compensation differences Flight attendants want to be compensated for work before the flights take off and after they land. Typically with most airlines, they get paid only for the hours they are in the air. The airline, in its latest offer, proposes a 38% increase in total compensation that "would have made our flight attendants the best compensated in Canada." The union said a proposed 8% raise in the first year is offset by inflation. Hajdu told The Canadian Press on Friday that it is "critical" for the two sides to return to the negotiating table. "It's very important that we stay focused on the two parties," Hajdu said. "They have the primary responsibility to solve this. This is a corporation and a union who have all the tools they need, as well as tools from the federal mediation service, to get this deal done." On Friday, the minister said she wasn't ready to intervene in the dispute, and saw a path forward to a deal because most issues have been resolved. The union accused her of speaking "on behalf" of the company. "Every party has expressed support for our effort to end unpaid work, except for the governing Liberal Party," Lesosky said during a news conference Thursday. Hajdu posted Friday on Facebook that she met with both sides. "It is unacceptable that such little progress has been made. Canadians are counting on both parties to put forward their best efforts." Travel options The carrier advised people not to go to the airport if they are booked on the airline. "Air Canada will notify customers with imminent travel of additional cancelled flights and their options. For those customers due to travel soon whose flights are not yet cancelled, Air Canada has put in place a goodwill policy to allow them to rebook their travel or obtain a credit for future travel," the airline posted. Air Canada is partnered with Star Alliance, which includes more than 20 airlines, including Lufthansa and United Airlines. Code-sharing flights might be affected. The New York Times listed ideas for travelers. Travelers can change flight dates and receive a one-time $50 credit per passenger or opt for an airline credit equal to the value of the ticket for one year. Travelers are eligible for a full refund requested through the app or website. The airline said it will attempt to rebook travelers on other airlines. Canada's second-biggest airline is WestJet Airlines, though it has many fewer international destinations. Because of peak summer travel, options may be limited. Keelin Pringnitz and her family were returning from a European vacation to Ottawa, but were left stranded at Heathrow Airport in London. "It was an end of my maternity leave kind of trip," Pringnitz told CBC. "We went to the Faroe Islands and Norway, travelling through Air Canada to London." She said they could fly to the United States, but no assistance once they land there. "It didn't go over well with the line," she said. "Nobody really seemed interested. Everybody seemed a little bit amused almost at the suggestion, or exasperated, because it is a bit ridiculous to offer to take stranded passengers to a different country to strand them there." For those with travel insurance, some plans include trip cancellations, including a strike. The U.S. Department of Transportation, which has jurisdiction over Air Canada flights that depart from the U.S., has a similar policy like the Canadian government. Refunds must be given within 30 days and rebooked if possible. There is no mandatory compensation for delays. "For U.S. travellers, the key now is to think strategically," Anton Radchenko, AirAdvisor's founder, said in a statement to USA Today. "Don't just look for the fastest alternative route; look for the most stable one. This may mean flying via smaller, less congested hubs like Detroit or Minneapolis, where rerouting is easier, or securing refundable one-stop connections through partner airlines before seats vanish. "Keep all receipts, track your communications with the airline, and, if possible, pay with a credit card that includes trip interruption coverage. Above all, treat this strike as a high-impact event that demands proactive planning, not reactive scrambling."
Yahoo
34 minutes ago
- Yahoo
Ottawa intervenes in Air Canada-union dispute, sending them to binding arbitration
The federal government is intervening to resolve a labour dispute between Air Canada and the union representing its flight attendants. Jobs Minister Patty Hajdu said she has invoked Section 107 of the Canada Labour Code to allow binding arbitration between the airline and its union and has ordered operations to resume — although it's not immediately clear when the 10,000 flight attendants would return to work. Ottawa's involvement came Saturday afternoon, after the union representing Air Canada flight attendants said no talks were scheduled with the airline as of that morning. The union and airline met late Friday night before the flight attendants walked off the job at 12:58 a.m. ET, Wesley Lesosky, president of the Air Canada component of the Canadian Union of Public Employees (CUPE), told a morning news conference. Lesosky said their last meeting was Friday night, but Air Canada offered "nothing of substance" to bring back to members. Asked when Canadians could expect to be back on flights, Lesosky said it's up to Air Canada, but that public pressure on the airline will make a "huge difference" in reaching a settlement. CBC News has reached out to Air Canada for comment and will update this story with any response. "It is unacceptable that such little progress has been made. Canadians are counting on both parties to put forward their best efforts," Hajdu said earlier on Saturday on social media platform X. Picket lines set up across Canada All Air Canada and Air Canada Rouge flights are suspended for now. Around 130,000 customers will be affected each day the strike continues, said the airline. Flights by Air Canada Express, which are operated by third-party airlines Jazz and PAL, are not affected. "Air Canada deeply regrets the effect the strike is having on customers," it said in a brief statement early Saturday morning. CUPE has set up picket lines at airports across Canada, including in Montreal, Toronto, Calgary and Vancouver. Striking flight attendants also plan to picket at airports in Halifax, Ottawa and Winnipeg. In the meantime, passengers around the world are feeling the effects of the flight attendants' strike. Keelin Pringnitz and her family are from Ottawa and were returning from a European vacation, but were left stranded after flights were cancelled. "It was an end of my maternity leave kind of trip. We went to the Faroe Islands and Norway, travelling through Air Canada to London," Pringnitz said from London's Heathrow Airport. She noted there was an option for travellers to go the U.S. but she and others were told there wouldn't be any further assistance once they landed in the U.S. "It didn't go over well with the line. Nobody really seemed interested, everybody seemed a little bit amused almost at the suggestion, or exasperated, because it is a bit ridiculous to offer to take stranded passengers to a different country to strand them there." For customers due to travel soon whose flights are not yet cancelled, Air Canada said it will allow them to rebook their travel or obtain a credit for future travel. Sides at an impasse on pay Air Canada and CUPE have been in contract talks for about eight months but have yet to reach a tentative deal. Both sides say they remain far apart on the issue of pay and the unpaid work flight attendants do when planes aren't in the air. WATCH | Thousands of Air Canada flight attendants walk off the job: The airline's latest offer included a 38 per cent increase in total compensation, including benefits and pensions over four years, that it said "would have made our flight attendants the best compensated in Canada." But the union pushed back, saying the proposed eight per cent raise in the first year didn't go far enough because of inflation. Government intervention Air Canada previously asked Hajdu to intervene by ordering the parties to enter a binding arbitration process — a power granted to the minister through Section 107 of the Canada Labour Code. On Friday, Hajdu urged Air Canada and the union to get back to the negotiating table, suggesting she's not ready to intervene. The minister said the union has indicated many of its demands have been met, suggesting there is a path forward to a deal. Hajdu had asked the union to respond to the company's request. CUPE indicated Friday it opposed arbitration, instead maintaining its desire to solve the impasse through bargaining. WATCH | The impact of the flight attendants' strike on travellers:
