logo
Gupshup showcases pre-built, industry-trained, multimodal AI agents at LEAP 2025

Gupshup showcases pre-built, industry-trained, multimodal AI agents at LEAP 2025

Zawya14-02-2025

Riyadh, Kingdom of Saudi Arabia — Gupshup, the world's leading Conversational AI platform, showcased its cutting-edge AI Agent capabilities at LEAP 2025, Saudi Arabia's premier technology event. Following the successful demonstration, the company today announced the launch of its AI Agent Library, featuring 15 pre-built, ready-to-deploy, customizable AI Agents designed to revolutionize business-customer interactions across industries.
This Agent library enables enterprises to deploy advanced AI-powered interactions rapidly, enabling early adopters to substantially accelerate revenue growth, and improve customer experience and operational efficiency. The launch of these AI Agents reflects Gupshup's mission of enabling businesses to thrive in the era of Conversational AI.
These industry-tuned AI Agents are specifically designed for B2C engagement across the business lifecycle of marketing, selling, and support. They leverage LLMs for rich customer interactions, seamlessly integrate with backend systems, and are rapidly deployable in omnichannel environments, i.e. across messaging channels including WhatsApp, SMS, Voice, Web, and Mobile.
Businesses using Gupshup's pre-built AI Agents can create highly personalized interactions as these agents can track the conversation history by integrating with common data platforms. Deeply embedded trust and safety guardrails ensure that the AI doesn't stray from its designated role while maintaining brand integrity.
'Conversational AI Agents are fundamentally transforming how businesses connect with their customers. As a tech-first organization that has consistently been the leader at every stage of the evolution of the conversational messaging industry, Gupshup is uniquely positioned to bring these next-gen AI Agents. These AI Agents are optimized to have substantial business impact, enable rapid deployment, and deliver high ROI', said Beerud Sheth, Founder & CEO, Gupshup.
The launch aligns with Saudi Arabia's Vision 2030 digital transformation goals and the Kingdom's ambitious investments in artificial intelligence. Since establishing its presence in Saudi Arabia in October 2024, Gupshup has witnessed tremendous interest from regional enterprises looking to enhance their digital capabilities through conversational AI solutions.
Recently, Gupshup powered Saudi Arabia's first automotive AI Agent for Petromin which leverages advanced large language models (LLMs) to deliver remarkably human-like support interactions akin to speaking with a live automobile support specialist.
In the Middle East, Gupshup has established strong partnerships across diverse sectors including retail, real estate, financial services, and healthcare. Leading fashion retailer 6thStreet, part of the Apparel Group, achieved an impressive 8X marketing ROI by leveraging Gupshup's conversational marketing solutions. The company's impact extends to consumer electronics, where Sharaf DG, the region's premier electronics retailer, transformed its digital advertising through Click to WhatsApp campaigns. These campaigns, powered by Gupshup's technology, delivered exceptional results with 400% returns and a 34% reduction in customer acquisition costs across touchpoints.
At Leap 2025, Gupshup also signed an MoU with Ego Group, a leading Saudi-made ride-hailing app to offer conversational solutions that will enhance experience for Ego's customers.
About Gupshup
Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps and more.
Trusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many of the top brands across industries including eCommerce, retail, payments, fintech, payments, media, travel, automotive, and banking to deliver transformative conversational experiences that accelerate growth and optimize costs.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Saudi Arabia's economy grows 3.4% in Q1 2025 as non-oil sector leads the way
Saudi Arabia's economy grows 3.4% in Q1 2025 as non-oil sector leads the way

Arabian Business

time3 hours ago

  • Arabian Business

Saudi Arabia's economy grows 3.4% in Q1 2025 as non-oil sector leads the way

Saudi Arabia's economy expanded by 3.4 per cent in the first quarter of 2025, compared to the same period in 2024, according to new data released by the General Authority for Statistics (GASTAT). The Kingdom's robust economic performance was driven primarily by a 4.9 per cent surge in non-oil activities, alongside a 3.2 per cent increase in government activities. Meanwhile, oil-related activities declined slightly by 0.5 per cent, underscoring the country's ongoing shift towards economic diversification under Vision 2030. Saudi GDP 2025 On a seasonally adjusted basis, real GDP increased by 1.1 per cent compared to the fourth quarter of 2024. GASTAT's report highlighted that non-oil activities were the largest contributors to real GDP growth on an annual basis, adding 2.8 percentage points to the total. Government activities contributed 0.5 percentage points, while net product taxes added a further 0.2 percentage points. Among individual sectors, wholesale and retail trade, restaurants, and hotels stood out with the highest annual growth rate of 8.4 per cent in Q1 2025, and a quarterly growth of 0.7 per cent, reflecting a rebound in consumer demand and tourism activity.

Blacklane Saudi expansion: Luxury Chauffeur service in four major cities launched
Blacklane Saudi expansion: Luxury Chauffeur service in four major cities launched

Khaleej Times

time3 hours ago

  • Khaleej Times

Blacklane Saudi expansion: Luxury Chauffeur service in four major cities launched

Blacklane, the global chauffeur service, has revealed expansion plans throughout the Kingdom of Saudi Arabia as part of its growth strategy. This announcement follows the momentum of Blacklane's scale-up across Dubai and marks a considerable step in its continued growth across the Middle East. Blacklane now has operations in more than 50 countries. Addressing the increasing demand for luxury and sustainable mobility services in the region, Blacklane will offer premium vehicles, with plans to introduce electric vehicles (EVs) in a future phase to set a new benchmark for sustainable mobility across the kingdom. Plus, Blacklane's investment plans include the roll out of the Blacklane Chauffeur Academy providing professional training options to chauffeur partners in Saudi Arabia. First-class vehicles available on the Blacklane platform will include Blacklane's trademark black and white two-tone Mercedes S Class options. Dr Jens Wohltorf, CEO and co-founder, Blacklane, said: 'Bringing our luxury chauffeur service to the Kingdom marks an exciting milestone in Blacklane's global expansion. Saudi is a key destination for sophisticated travellers and residents alike, and we're proud to introduce a new standard of reliable, high quality and seamless mobility to the region'. He continued: 'We are honoured that this expansion supports the goals of Vision 2030. We are committed to contributing significantly to the creation of new job opportunities across the Kingdom. We are dedicated to fostering local talent and supporting the continued growth of Saudi's thriving economic diversification'. Following the establishment of the Riyadh office, Blacklane has made several strategic appointments in the last few months as part of its expansion across the Kingdom. Led by general manager Adib Samara, this growing sales, marketing, operations and account management team is a critical component in the brand's expansion and investment across Saudi Arabia. Blacklane provides chauffeur services in Dammam, Jeddah, Makkah, and Riyadh. Presence across further cities in Saudi Arabia will be announced in the coming months.

Saudi Arabia pavilion commemorates 70th anniversary of Saudi Japanese diplomatic relations
Saudi Arabia pavilion commemorates 70th anniversary of Saudi Japanese diplomatic relations

Zawya

time2 days ago

  • Zawya

Saudi Arabia pavilion commemorates 70th anniversary of Saudi Japanese diplomatic relations

Osaka, Japan — The Saudi Arabia Pavilion at Expo 2025 Osaka celebrates the 70th Anniversary of diplomatic relations between the Kingdom of Saudi Arabia and Japan. On June 7, 1955, the two nations established formal diplomatic ties – a historic milestone that laid the foundation for a long-standing partnership. The relationship has evolved over the decades into a multifaceted alliance that promotes cultural exchange and diplomatic cooperation, with a significant economic impact for both countries. Most recently, in February 2025, the two nations signed a Memorandum for Establishing a Strategic Partnership Council, which would be chaired by the leaders of both nations. In the last decade, bilateral trade has grown significantly, from $33.4 billion to $41 billion, with trade volumes now surpassing $41 billion. At Expo 2025 in Osaka, the Saudi Arabia Pavilion is hosting hundreds of business events to foster trade and investment relations between Saudi Arabia and Japan, featuring presentations led by the Ministry of Investment and the Ministry of Commerce, as well as events focused on the opportunities presented by Vision 2030. Dr. Ghazi Faisal Binzagr, Ambassador of the Kingdom of Saudi Arabia to Japan and Commissioner General of the Saudi Arabia Pavilion, said, 'The Saudi-Japanese relationship has grown from strength to strength over seven decades. It runs deeper than just economic partners. It is a testament to the depth of diversity in the relationship we have. Together, with the strength of our history behind us, and the momentum of our present, we are poised to define the future.' 'With Expo 2025 underway in Osaka and the next Expo in Riyadh in 2030, our two nations are at the forefront of global exchange, showcasing the latest innovations, sustainable technologies, and helping shape tomorrow's multilateralism,' Dr. Ghazi concluded. As Saudi Arabia and Japan look to the future, the ongoing Expo 2025 Osaka aims to increase Japanese visitation to Saudi Arabia. The Kingdom aims to attract 30,000 Japanese visitors annually in the lead up to Expo 2030 Riyadh. This forms part of the broader Saudi Arabia–Japan Vision 2030 Strategy, which includes over 80 projects involved across nine sectors: food and agricultural security, media and entertainment, medical care, high-quality infrastructure, finance and investment, competitive industries, energy, SMEs, sport, education, and culture. Cultural exchange has also blossomed as Saudi Arabia emerges as the hub in the Middle East for Japanese culture through its home-grown Manga Studios, which are on display in August at the Saudi Arabia Pavilion. along with the enthusiastic support of over 700,000 visitors to the Saudi Arabia Pavilion since April 13th2025. The Saudi Arabia Pavilion hosts over 700 events across the Expo 2025 Osaka program, including daily performances and live shows. The site offers an exciting visitor journey through seven immersive rooms. Additionally, Saudi Arabia will host its National Day on September 23rd with a full array of events and presentations. Media Contact: Email: Media@ Website & Social Media Handles: ​​​​​​​Instagram: @ksaexpo2025 X: @KSAExpo2025_ YouTube: @KSAExpo2025 LinkedIn: Saudi Arabia at Expo Facebook: KSA Expo 2025 TikTok: @ksaexpo LINE: KSA 大阪万博2025 Website:

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store