Optus agrees to pay $100m fine for ‘unconscionable conduct' between 2019 and 2023
Telecommunications giant Optus has agreed to pay a whopping $100m fine for exploiting hundreds of vulnerable and disadvantaged Australians.
The penalty, agreed to with the Australian Competition and Consumer Commission, covers 'unconscionable conduct' committed by the company between 2019 and 2023.
Optus sold products to an estimated 400 vulnerable and disadvantaged customers who did not want or need, or could not use or afford, the products.
In some cases, customers were then pursued for debts resulting from the sales, the ACCC said on Wednesday.
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