Healthcare Without the Hold Music -- TxtSquad Leads the Shift
ST. JOHN'S, NL, May 27, 2025 /CNW/ - TxtSquad, an AI-powered patient engagement platform, is expanding its impact through a new partnership with the Coordinated Accessible National (CAN) Health Network to modernize communication between healthcare providers and patients.
As part of this initiative, TxtSquad is launching a pilot with NL Health Services in its bariatric surgery unit to explore how improved messaging and virtual care tools can enhance post-operative care and patient outcomes.
"Our mission is simple - improve healthcare accessibility," said Josh Taylor, CEO of TxtSquad.
"We make it easy for patients to reach their care teams—whether by secure text, voice, or video—without hold music, phone tag, or app downloads."
"This kind of access doesn't just improve the patient experience—it also frees up time for healthcare staff and improves outcomes," said Taylor.
This new initiative builds on momentum from a successful pilot in 10 community care clinics across Newfoundland and Labrador, where TxtSquad reduced no-show rates by up to 80%, increased patient satisfaction, and significantly cut call volumes.
TxtSquad's platform integrates with existing phone systems to offer secure two-way texting, phone wraparounds like call queues and voicemail, and AI agents for scheduling, reminders, follow-ups, and quality assurance.
It also enables AI-assisted phone and video interactions that transcribe and simplify virtual care—while delivering valuable operational insights. The platform is fully compliant with North American healthcare privacy regulations.
Visit www.txtsquad.com to learn how your clinic or healthcare organization can eliminate phone tag and put patients first.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Cision Canada
3 hours ago
- Cision Canada
New Genomics Investments Expand eDNA Monitoring in BC's Remote and Indigenous Communities
VANCOUVER, BC, June 5, 2025 /CNW/ - On World Environment Day, Genome British Columbia (Genome BC) is proud to announce significant new investments that will expand Canada's capacity for environmental DNA or RNA (collectively called 'eDNA') monitoring. These investments highlight British Columbia's leadership in leveraging genomics to address pressing environmental and health challenges, particularly in remote and Indigenous communities. Nature's Fingerprints: eDNA is a New Tool that Reveals What's Living Around Us eDNA is a powerful tool that uses trace genetic material left behind in water, air and soil to detect pathogens, assess ecosystem health and support environmental decision-making. eDNA allows scientists and communities to detect and track species without needing to see them directly, offering a more efficient way to study ecosystems. eDNA can also track health and ecological signals without relying on invasive testing. This technology was widely used during the COVID-19 pandemic to monitor virus levels in wastewater and is now being expanded to keep people safe, protect biodiversity and help with climate resilience. The projects announced today focus on ensuring these tools are not just scientifically robust, but also community-driven and accessible — especially for regions with limited existing monitoring infrastructure. "These investments reflect how genomics is helping us learn directly from the environments we live in — and how that knowledge can be shared in ways that empower communities," said Federica Di Palma, Chief Scientific Officer and Vice President, Research and Innovation at Genome BC. "By supporting eDNA research rooted in partnership with Indigenous and remote communities, BC researchers are helping lead the way toward more inclusive, real-time approaches to health and environmental monitoring." Three Projects Expanding eDNA Use and Data Sharing The ChùNet and iMicroSeq projects are BC-based projects awarded through Genome Canada's eDNA Surveillance program, which includes a $11.3 million investment in 12 projects across the country aimed at building the scientific, technical and community capacity needed to scale eDNA surveillance. The eDNA Explorer Canada project is a separate initiative funded by Genome BC, though all three projects will coordinate their efforts. ChùNet: Enabling a knowledge sharing network — learning from water and the life it carries Led by: Erin Gill (Simon Fraser University) and Math'ieya Alatini (One Yukon Coalition) This project will establish a community-focused network to share data and knowledge about water-based eDNA monitoring in northern, rural, remote and Indigenous communities in BC and the Yukon. Co-led by academic and community partners, ChùNet will create tailored training resources and deploy a demonstration monitoring project while respecting OCAP® principles. The aim is to build a wholistic foundation for integrating environmental and public health surveillance that builds local priorities into decision making. iMicroSeq: Integrated, inclusive resources supporting environmental sequence data Led by: Fiona Brinkman and Emma Griffiths (Simon Fraser University) This project will develop a national data portal and communications platform that brings together researchers, Indigenous communities, public health officials and other in industry to support more coordinated, integrated microbial eDNA monitoring for wastewater and other water data. iMicroSeq will enhance data sharing, respect Indigenous data sovereignty (CARE and OCAP® Principles), and link human, agricultural and environmental health through a One Health lens. The platform will empower both community and industry innovation in economic, water-based pathogen detection and climate resilience. eDNA Explorer Canada: Upscaling eDNA Explorer to Enable Effective Biodiversity Monitoring in Canada Led by: Caren Helbing (University of Victoria) and Rachel Meyer (University of Santa Cruz & Chief Scientific Officer at eDNA Explorer) This project leverages the eDNA Explorer platform developed in California to create eDNA Explorer Canada. This powerful, easy-to-use portal will allow anyone to understand, evaluate and share eDNA data gathered in Canadian ecosystems, focusing on biodiversity monitoring, conservation and restoration. eDNA Explorer Canada is tailored to meet Canadian environmental standards and sovereignty needs, ensuring data is reliable and legally compliant. It aims to turn raw data into actionable insights that drive environmental protection efforts, building on existing relationships with Indigenous and government agencies established through the iTrackDNA project, which in 2021 and 2023 established Canada's national eDNA standards (learn more about those standards here). About Genome British Columbia: Genome BC is a not-for-profit organization that has advanced genomics research and innovation for 25 years, growing a world-class life sciences sector in BC and delivering sustainable benefits for British Columbia, Canada and beyond. Genome BC has attracted over $1 billion in direct co-investment to the province, which has contributed to funding more than 550 genomics research and innovation projects. These initiatives enhance healthcare and address environmental and natural resource challenges, improving the lives of British Columbians. Genome BC also integrates genomics into society by supporting responsible research and innovation and fostering an understanding and appreciation of the life sciences among educators, students and the public.
The Market Online
3 hours ago
- The Market Online
A micro-cap tech stock backed by profitable growth
While Magnificent Seven stocks such as NVIDIA, Alphabet and Amazon are the tech sector's most recognizable barometers – heralding the ongoing rise of AI across industries, and with it the reignition of innovation across the globe – their daily multi-billion dollar fluctuations in market cap mask high-potential opportunities in the small and micro-cap spaces yet to reach the limelight. One of these opportunities is little-known Gatekeeper Systems (TSXV:GSI), market cap C$63.90 million, a smart video and data technology stock focused on transportation services, including school buses and public transit, equipping them with cameras, mobile data collectors and AI-enabled software to optimize both passenger safety and service efficiency. The company, founded in 2013, has built a three-year track record of profitable growth backed by fundamentals supporting long-term value creation. Here are the numbers: Revenue growth of 119.4 per cent from C$17.23 million in 2021 to C$37.81 million in 2024, followed by a respectable over C$13 million collected in 2025 through Q2. Positive net income in four out of the past five years, including C$1.88 million in 2022, C$2.81 million in 2023 and C$1.99 million in 2024. Though the company has posted a net loss over the first two quarters of 2025, its transit contract win rate is steadily increasing, as detailed in its Q2 2025 news release. In terms of market share, these figures translate into more than 200,000 video devices and 57,000 mobile data collectors installed to date across all modes of transportation, spanning 60 transit customers, customers in every North American state and province, and about 25 per cent of the North American school district market, with more than 3,500 districts on the Gatekeeper platform. From this position of strength, and with a transit market tailwind at its back (slide 11), Gatekeeper is focused on closing numerous contracts in its pipeline and parlaying major contract wins – including the Toronto Transit Commission and the Southeastern Pennsylvania Transportation Authority (slide 12) – into further growth supported by recent investments in sales, engineering and legal. The broader market has shown conviction in the company's growth plan, lifting Gatekeeper Systems stock (TSXV:GSI) by 195.65 per cent since 2020, almost tripling the TSX's return over the period. Shares last traded at C$0.68. Join the discussion: Find out what everybody's saying about this micro-cap tech stock on the Gatekeeper Systems Inc. Bullboard and check out Stockhouse's stock forums and message boards. The material provided in this article is for information only and should not be treated as investment advice. For full disclaimer information, please click here.
Cision Canada
4 hours ago
- Cision Canada
Biometric passport for the DR Congo - implemented with DERMALOG as system partner
The Democratic Republic of the Congo officially introduced its new biometric passport on June 5, 2025. The passport meets the highest security standards and reliably protects citizens' identities. As a technical partner, DERMALOG implemented the project under the leadership of the Congolese Ministry of Foreign Affairs. HAMBURG, Germany and KINSHASA, DRC, June 5, 2025 /CNW/ -- With the launch of passport production on June 5, 2025, Congolese citizens now receive a secure travel document that meets International Civil Aviation Organization (ICAO) standards and integrates advanced anti-counterfeiting features, including a contactless RFID chip, a polycarbonate data page, and security elements such as holograms, UV printing, and watermarks. The Congolese government relies on a complete solution from DERMALOG for its passport system - from online pre-registration to biometric enrollment and central printing of the passports. A total of 100 stations have been installed for biometric capture: 50 stationary and mobile stations in the country and 50 mobile units in the diplomatic missions of the DR Congo. All stations are equipped with fingerprint and iris scanners, facial recognition cameras, document scanners and signature pads. Centralized production allows for up to 2,400 passports to be issued daily. "The launch of the new passport is not a spur-of-the-moment decision, but a proactive response to changing international standards […] guaranteeing the free movement of our citizens, while offering them maximum security for their personal data," said Foreign Minister Thérèse Kayikwamba Wagner (May 27, 2025, "We are proud to have accompanied this project as a partner. Our solution supports the country's digital sovereignty and offers maximum security and efficiency," explained Günther Mull, CEO of DERMALOG. With the new passport, the DR Congo is strengthening identity protection for its citizens and laying the foundation for modern, digital government services - made possible by the complete solution from DERMALOG, the biometrics expert and system supplier. - Picture is available at AP - Press contact: DERMALOG Identification Systems GmbH Sven Böckler Media Relations [email protected] Phone: +49 (0)40 413 227 - 0
