
Major energy company is offering two hours free a week to help lower bills
After bills increased again at the start of last month, many households across the country continue to struggle with the cost of living crisis.
April 1 was dubbed 'Awful April' thanks to household bills like energy, water and council tax increasing.
Some energy companies have also been forced to pay out £7million for overcharging around 34,000 customers.
While summer is approaching, one energy supplier, OVO Energy, is offering customers two hours of free electricity each week.
But how will this work for customers who use the energy supplier?
We take a look below.
The free electricity is only open to people who are signed up to the company's reward programme, OVO Beyond, which was set up in May 2024.
For those who are not signed up already, you can do so through the OVO app.
Customers are able to choose their time slots from week to week but they will only be offered off peak slots.
It will run from May 5 until August 31 and equates to a maximum of 34 hours of free electricity this summer.
So for those who work in the office or are not in the home much this might not be beneficial.
Peak energy use times tend to be in the morning when people are getting ready for work and school between 7am and 9am, according to British Gas.
Popular times also occur during the evening around 4pm to 7pm as people get home and make evening meals.
Demand during these hours can lead to strain on the electricity grid and increased prices.
Late at night or early morning tends to be when less energy is used by households across the country.
There are hours in the late evening and on Sunday though that can be used for free.
The reason this is the case is that during peak hours, there's not enough renewable energy around, which results in fossil fuel use.
The following time slots are available to choose from each week: 9am – 10am on specified weekdays
1pm – 2pm on specified weekdays
9pm – 10pm on specified weekdays
10am – 12pm Sundays
People need to sign up to OVO Beyond to book a free time slot which is free to do. More Trending
For those who pay by direct debit or have a smart meter, OVO Beyond unlocks automatically in the app.
The free electricity is also subject to a limit of 1kWh per hour and the hours must be confirmed within the set window.
View More »
Those signed up will also be offered other perks like OVO Power Move, which offers various rewards via a prize draw – including a year's worth of free energy – for those who use energy at greener times of the day.
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
MORE: What I Spent: The wedding you actually get for £5,000, £20,000 or £50,000
MORE: Interest rates fall even further – what does that mean for you?
MORE: New UK trade deal with India could mean the end of annoying spam texts

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Daily Mirror
3 days ago
- Daily Mirror
British Gas launches member scheme giving personalised discounts on energy costs
According to the supplier, the scheme gives households across the UK a series of "personalised" promotions and rewards, such as discounts on annual services or emergency repairs British Gas has launched a new membership scheme that offers customers exclusive deals to help reduce some of the extra costs when it comes to energy. British Gas says the scheme - which has been launched today - is a way "of saying thanks for being with us". The Membership scheme gives households across the UK a series of "personalised" promotions and rewards, such as discounts on annual services or emergency repairs. Offers which are not available to non-member British Gas customers. Some of the discounts and rewards on offer to customers now include a £69 gas appliance check. Usually, this would set you back £109, however, under British Gas' summer sale, it currently sits at £79. Alongside this, customers can get an on-demand boiler service for just £74. Usually this would set you back £119 - or £84 under its summer sale. For these two discounts, customers who sign up to the Membership scheme would get a discount of £40 and £45 respectively. Other offers British Gas customers can take advantage of include four for three on kitchen appliance cover, 10% off Hive thermostat, or 15% off with installation, £15 off one-off boiler and electrical repairs, and £30 off boiler and electrical repairs. Alongside this, members would be given early access to sales and entry into prize draws - including the chance to win free energy for a year. The membership scheme is available to both new and existing customers and is completely free to join. British Gas says the membership is available even if you do not own your home - this means rental tenants can benefit, and not just homeowners and landlords. You can sign up for the membership scheme through your British Gas account online. Once registered, customers can benefit from the "always on" offers available in their membership wallet. Customers will also be emailed when new offers become available. The energy supplier says each offer is tailored to each customer's preferences. Over the coming months, it will make more offers and discounts available to British Gas Membership customers. Customers can also leave the membership scheme at any time. A British Gas spokesperson says the Membership Scheme is designed to give customers "easy access" to extra savings and give them the choice of whether to receive personalised deals. Customers do not need to sign up if they do not want to. Join Money Saving Club's specialist topics Mark Berryman, Managing Director of British Gas Services and Solutions, said: 'We know that households across the UK are always looking for new ways to save – not just on their energy bills, but on the everyday home maintenance checks and cover that keep homes up and down the country running smoothly. "Our British Gas Membership offers customers exclusive discounts and offers tailored to their needs, whether that's money off a boiler repair or an unbeatable deal on a Hive thermostat. It's never been easier to save money on existing home maintenance services and repairs.'


Daily Mail
5 days ago
- Daily Mail
Man hit with £8,000 energy bill in case of 'mistaken identity' - thanks to his extremely common name
A man hit with an £8,500 energy bill for an address he never lived at claims it was a case of mistaken identity due to his extremely common name. Iain Smith, 35, was contacted by OVO Energy telling him he needed to foot the staggering £7654.77 bill for electric last October. But Iain says he was living with friends for the period the bill covers and had never lived at the address in question. He noticed the credit report listed an 'Ian Smith', spelt differently to Iain and a different bank account to his own. Determined to get the bill scrapped - which has now risen to £8569.21 - Iain complained to OVO but after failing to get it resolved he decided to go to the Energy Ombudsman. The Ombudsman informed him he wasn't liable for the cost and despite an appeal from OVO the decision was upheld and the energy have been ordered to scrap the charge. To date, Iain claims this hasn't been done, and the bill continues to rise. An OVO spokesperson said he has been removed from the account. Iain, a security officer from Leicester, said: 'It has been very distressing - to get an email saying I owed nearly £8,000 was a bit of a shock. 'It's affected my work - I need to have a clear head for my job. To have this all on top of it, they're treating me like scum, really. 'To me, they are thieves, trying to steal money from me. 'I have no connection to this address whatsoever. I didn't have my own property until January this year.' Because he had no fixed address at the time, Iain struggled to provide evidence supporting the fact he didn't live at the address. He said: 'They were adamant I had to pay it. At the time they were sending these emails, I was homeless. 'I contacted them and told them I couldn't provide evidence of where I lived as I was on the streets. 'It was clear to the Energy Ombudsman that something had gone wrong and that I wasn't at that property. 'I have never had a Barclay's credit account, and that's what they had linked on the credit report. 'It was a different Mr Smith, different age, and completely different address. 'You could see the name on the credit report. I'm Iain, and he's Ian, but he has different spellings and middle names.' After the Ombudsman ultimately ruled in Iain's favour, they asked OVO to remove the charge. But Iain claims this hasn't been done. He said: 'OVO appealed and lost. 'The decision was then upheld and became legally binding. 'They were told to remove my name from the account, pay me £200 compensation, send a letter of apology, and remove any markers on my account. 'They were given 28 days to do that and they haven't. I'm shocked that they are treating the public like this. 'Throughout the investigation, they would not stop contacting me for the money, and the debt rose. 'It's now gone silent - the account is still in my name; they haven't removed it.' Iain has now asked the Ombudsman to escalate his case to Ofgem and believes this sort of thing can be avoided with more stringent checks. He added: 'There's a massive issue here. When you set up an electric account, you don't have to prove who you are. No ID required. 'It's an oversight - it opens the floodgates for fraud.' An OVO spokesperson said: 'We can confirm Mr Smith has been removed from the account and have sent a goodwill gesture to apologise for the experience.'


The Guardian
5 days ago
- The Guardian
I can't persuade Ovo that my gas meter really does exist
Ovo switched customers' accounts to a new system, whereupon my gas account disappeared from my bills. Eventually, it was discovered that my gas meter is not registered at this property, and never has been. I have lived here for 15 years and have been paying gas bills all that time. A letter from the network operator said I'd have to pay any shortfall accumulated, which terrifies me. I am a dyslexic single parent and find managing the household finances challenging. Six months later, it's still unresolved and I'm only being billed for electricity so the gas debt is mounting. Now Ovo says it might not be able to take me back as a gas customer. I just want the gas meter registered, to be paying for that account, and not worrying about unexpected bills for thousands of pounds. CF, Dunbar You are the owner of what is known as a 'shipperless meter'. For reasons unclear, your meter point reference number disappeared from the national database, Ovo tells me, which is why your account was closed. It was an error, the company said, after I waded in. It then managed to resurrect it in days and has said it will not charge you for the six months you were 'shipperless'. Your account was reinstated with a clean slate and the meter has been registered so you officially exist, and £100 in compensation has been paid. We welcome letters but cannot answer individually. Email us at or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters is subject to our terms and conditions.