Energy rates soaring? Here are some programs to help you pay the bills
ROCHESTER, N.Y. (WROC) – Following those frigid New York temperatures, you may have noticed your energy bill rate increasing as more energy was distributed throughout the state.
Customers who rely on energy from companies like NYSEG, RG&E, or National Grid, may be experiencing soaring supply rates caused by energy generating companies with this increase in household usage.
NYSEG and RG&E are urging customers to take advantage of a variety of assistance programs to avoid falling behind on bills and disconnections including services designed to meet customers' needs. This includes the company's Energy Assistance Program.
Customers who qualify could receive a monthly credit on their bill. It could also benefit customers to take advantage of Budget Billing which divides yearly bills into 12 equal payments. This spreads higher winter usage totals across the months.
The Home Energy and Assistance Program is another way to get some help. This federal grant program helps eligible households pay for energy costs, repairs and weatherization. Income eligible customers can receive one regular HEAP benefit per season. The number of benefits vary per season depending on the availability of funds. For more information or to apply for a HEAP grant you can visit this website here.
National Grid also offers payment programs including Recurring Payments or DirectPay. To enroll or learn more about these programs you can visit this website here.
For help with your RG&E bill you can visit this website here or call (877) 266-3492. For help with your NYSEG bill you can visit this website here or call (888) 315-1755.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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