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Cuba partially rolls back internet rate hike as anger grows

Cuba partially rolls back internet rate hike as anger grows

CNA3 days ago

HAVANA :Cuba said it would begin to offer additional mobile internet data plans at a sharply reduced price for students after an initial rate hike prompted outrage across an island already reeling from soaring inflation and shortages of basic goods.
State-run telecommunications firm ETECSA last week capped subsidized data plans - offered at a steeply discounted rate of 360 pesos (just under $1 on the informal market exchange) - at 6 gigabytes, less than a third of the global average monthly usage per smartphone of 21.6 gigabytes, according to Swedish telecoms company Ericsson.
After that, newly announced prices for an additional three gigabytes soar to 3,360 pesos ($9), over half the average monthly wage of 5,839 pesos ($16).
Many plans are offered only in dollars - a currency out of reach for many Cubans - in a bid to tap the funds of relatives who have migrated abroad and wish to communicate with their families.
The rate hike struck a nerve with many Cubans - for whom the new data packages are inaccessible - prompting ETECSA on Monday evening to offer students an additional 6 gigabytes, for a total of 12, at the same discounted rate of 360 pesos ($1), easing tensions - but leaving many still in the lurch.
Andrea Curbelo, a 20-year-old art history student at the University of Havana said the additional discounted data package for students was appreciated but said all Cubans should be treated equal.
"All Cubans should have the same opportunity as we students to communicate with their families ... they should restructure the measure so that everyone has the same rights."
The continuing rift over the price of data plans in Cuba comes as the nation's communist-run government scrambles to raise funds amid the worst economic crisis to hit the island since Fidel Castro's 1959 revolution.
The government says the rate hikes are necessary to update ailing telecommunications infrastructure in a country with some of the slowest internet connection speeds in the world, according to speedtest.net, an online service that measures bandwidth.
Danila Maria Hernandez, a 19-year-old Havana resident, said the government had struck a nerve raising prices amid the ongoing economic crisis.

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FILE PHOTO: People pass by an office of state-run telecommunications company ETECSA in Havana, Cuba June 3, 2025. REUTERS/Norlys Perez/File Photo HAVANA - Cuban students clamored on Wednesday for further concessions to roll back a rate hike on internet data, saying a decision on Monday to offer them discounted access did not go far enough. Students of at least one department at the University of Havana, the country's largest, called on their peers to skip classes in protest of the price hikes, which have been rebuked across the Caribbean island nation. Reuters spoke with several students outside the university on Wednesday who confirmed the calls for a class boycott in some departments. They said the situation remained tense on campus, and the issues unresolved, despite concessions on Monday from state-run telecommunications firm Etecsa that offered deeper data plan discounts for university students. Haydee Fernandez, a 28-year-old student, said the price increases were unreasonable. "I can't study if I don't have up-to-date (online) information," she said. "If it's necessary to stop classes, they should be stopped until there's a logical response to these needs." Four students said attendance appeared largely normal on Wednesday but that many students continued to threaten walkouts. Hany Blanco, 19, a first-year student, said she would continue going to classes but felt prices needed to be rolled back immediately. "The old prices were accessible but now it's gotten very difficult." Etecsa on Friday capped subsidized mobile data plans - offered for a steeply discounted rate of 360 pesos (less than $1 on the informal market exchange) - at six gigabytes, well shy of Cuba's average monthly usage of 10 gigabytes, according to state data. Prices for an additional three gigabytes soar to 3,360 pesos ($9), more than Cuba's monthly minimum wage of 2,100 pesos ($6). The price hikes - billed by the government as necessary to upgrade ailing infrastructure - have touched a nerve in Communist-run Cuba, where inflation has soared in recent years. The University of Havana acknowledged the debate over the hikes but warned in a statement late on Tuesday that it would not tolerate disruptions to its classes. Cuba rolled out widespread mobile internet in 2018, well behind much of the world. Cellphone data use on the island has soared since, with over 7.5 million users. REUTERS Join ST's Telegram channel and get the latest breaking news delivered to you.

Cuba partially rolls back internet rate hike as anger grows
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Cuba partially rolls back internet rate hike as anger grows

HAVANA :Cuba said it would begin to offer additional mobile internet data plans at a sharply reduced price for students after an initial rate hike prompted outrage across an island already reeling from soaring inflation and shortages of basic goods. State-run telecommunications firm ETECSA last week capped subsidized data plans - offered at a steeply discounted rate of 360 pesos (just under $1 on the informal market exchange) - at 6 gigabytes, less than a third of the global average monthly usage per smartphone of 21.6 gigabytes, according to Swedish telecoms company Ericsson. After that, newly announced prices for an additional three gigabytes soar to 3,360 pesos ($9), over half the average monthly wage of 5,839 pesos ($16). Many plans are offered only in dollars - a currency out of reach for many Cubans - in a bid to tap the funds of relatives who have migrated abroad and wish to communicate with their families. The rate hike struck a nerve with many Cubans - for whom the new data packages are inaccessible - prompting ETECSA on Monday evening to offer students an additional 6 gigabytes, for a total of 12, at the same discounted rate of 360 pesos ($1), easing tensions - but leaving many still in the lurch. Andrea Curbelo, a 20-year-old art history student at the University of Havana said the additional discounted data package for students was appreciated but said all Cubans should be treated equal. "All Cubans should have the same opportunity as we students to communicate with their families ... they should restructure the measure so that everyone has the same rights." The continuing rift over the price of data plans in Cuba comes as the nation's communist-run government scrambles to raise funds amid the worst economic crisis to hit the island since Fidel Castro's 1959 revolution. The government says the rate hikes are necessary to update ailing telecommunications infrastructure in a country with some of the slowest internet connection speeds in the world, according to an online service that measures bandwidth. Danila Maria Hernandez, a 19-year-old Havana resident, said the government had struck a nerve raising prices amid the ongoing economic crisis.

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