Rotana books Oracle Cloud to boost its hotel operations
Rotana, the UAE's largest hospitality operator, is implementing the Oracle OPERA Cloud platform to enhance the efficiency of its 79 global hotels and support future growth.
The scalable, secure, and adaptable property management solution streamlines operations and data across all properties, delivering modern, connected experiences to staff and guests.
Thirty properties are already using OPERA Cloud, with remaining locations expected to go live by the end of 2026.
'At Rotana, we are committed to delivering exceptional hospitality experiences and we know that can only be achieved when we put the right tools into the hands of our management and associates,' said Dominic Carr, CIO, Rotana. 'We knew that at the core to achieving our goals is having a modern, secure cloud-based platform that can enable us to centralise support and maintain consistency across all our properties, from configuring a new location through to day-to-day management; we found this in OPERA Cloud. Now we can stay ahead of the curve in terms of constant innovation and delivering on guest expectations.'
With OPERA Cloud, Rotana now has the agility to adapt to market changes and scale its operations. With a comprehensive view of each guest's preferences, including on-site dining and loyalty program information, staff now have the intelligence needed to offer more personalised service to Rotana's six million annual visitors, regardless of which property they stay.
In addition, with the mobile capabilities in OPERA Cloud, it gives staff the flexibility to interact with guests throughout the property, helping streamline various operations, from check-in and housekeeping to maintenance.
Rotana plans to utilise the Oracle Hospitality Integration Platform (OHIP), to integrate existing internal applications and third-party solutions from regional providers. With the platform, Rotana can also easily plug new offerings into OPERA Cloud to quickly deliver innovative new functionality to support its business, staff, and guests.
'Rotana realises that technology plays an integral role in delivering on its promise of giving guests a 'Treasured Time' across its global properties,' said David Meltzer, senior vice president, Oracle Hospitality Global Sales. 'With Oracle's secure modern hospitality platform, Rotana is able to leverage data intelligence for operational excellence, enhancing the experience for both its visitors and the staff that support them.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Trade Arabia
5 days ago
- Trade Arabia
DCT Abu Dhabi, Rotana unveil summer tourism campaign
Building on the strategic collaboration announced at Arabian Travel Market 2025, the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and Rotana, the Middle East's leading hospitality company, have now unveiled the first phase of their joint initiative to boost summer tourism to the emirate. This partnership aims to address seasonal travel lulls and strengthen Abu Dhabi's positioning as a dynamic, year-round destination. With Rotana's strong regional appeal and global loyalty network, the collaboration is primed to drive bookings across Abu Dhabi's diverse source markets, particularly the GCC. Summer Campaign: Stay More, Pay Less From June through August, guests staying at Rotana properties in Abu Dhabi can enjoy an exclusive 'Stay 3, Pay 2' summer offer. For every three consecutive nights booked, the third night is free. For longer stays, the offer continues (e.g., stay 6, pay 4), creating greater value the longer guests stay. The summer promotion also includes: • Free stays and dining for children across all room categories • Complimentary extra beds for kids, making it ideal for families • Access to curated leisure experiences at participating Rotana hotels in Abu Dhabi Synergy driving summer tourism This campaign is a key activation of the DCT-Rotana partnership, designed to stimulate travel during the traditionally quiet summer months, reinforce Abu Dhabi's appeal as a family-friendly destination, and encourage direct bookings through exclusive incentives, a statement said. Eddy Tannous, COO, Rotana, said: 'As a homegrown brand deeply rooted in the region, we are proud to partner with DCT Abu Dhabi on a campaign that supports the broader vision of positioning Abu Dhabi as a year-round destination. Through this initiative, we are combining strengths to deliver both economic impact and exceptional guest value, reaffirming our commitment to driving tourism growth in the emirate.' A partnership shaping future of travel As part of DCT Abu Dhabi's Tourism Strategy 2030, the partnership with Rotana underscores the emirate's commitment to sustained, collaborative growth. It is one of several recent alliances formed to enhance Abu Dhabi's global profile, increase visitor numbers, and deliver seamless, tailored experiences across key international and regional markets, it said. -TradeArabia News Service
Gulf Insider
22-05-2025
- Gulf Insider
OpenAI To Build World's Largest AI Data Centre In Abu Dhabi, UAE
In a landmark collaboration, OpenAI confirmed that it is developing a massive AI data centre in Abu Dhabi, marking the first international deployment of Stargate, OpenAI's cutting-edge AI infrastructure platform. This project is a crucial step in the UAE's ambition to become a global leader in AI technology, leveraging the country's strategic position and innovation drive to make advanced AI more accessible across the globe. The new facility is being developed in partnership with key players in the tech industry, including G42, an AI company backed by the UAE's sovereign wealth fund, along with Oracle, NVIDIA, Cisco, and SoftBank. The development is a part of OpenAI's broader strategy to extend AI infrastructure to key regions worldwide, bringing powerful AI capabilities to more countries in a secure and sustainable way. Once completed, the Stargate UAE data centre will be 5 gigawatts in size, significantly larger than any facility OpenAI or its closest rivals have previously built. The project's massive capacity, which is set to span approximately 10 square miles in Abu Dhabi, will dwarf the 1.2GW planned for Stargate's first U.S. campus in Abilene, Texas. The UAE centre is expected to be a critical hub in expanding the reach of AI technologies, particularly US-designed AI software, to new global markets. 'This initiative is a bold leap forward for the AI industry, with the UAE playing a key role,' said Sam Altman, CEO of OpenAI, in a statement on Thursday. 'By establishing the world's first Stargate outside of the US in the UAE, we're turning a bold vision into reality. This is a step toward ensuring some of this era's most important breakthroughs — whether it's safer medicines, personalized learning, or modernized energy — can emerge from more places and benefit the world.' The Stargate UAE project is also a significant milestone in strengthening the growing AI partnership between the UAE and the US. Peng Xiao, CEO of G42, emphasized that the partnership was a 'significant step in the UAE–US AI partnership,' reflecting the strong ties between both nations in advancing AI infrastructure. This joint initiative builds on existing collaborations, including President Trump's recent visit to the Gulf, where several AI infrastructure projects were announced. As part of this collaboration, the UAE will also become the first country to offer ChatGPT services nationwide, with the tool being integrated across government agencies and key sectors such as energy, healthcare, and education. Furthermore, all UAE residents will receive ChatGPT-Plus subscriptions, ensuring that OpenAI's tools are accessible to everyone in the country. The new data centre also holds the potential to serve as an AI infrastructure and compute capacity hub within a 2,000-mile radius, reaching up to half of the world's population. This capability aligns with OpenAI's broader ambition to create a globally distributed, democratically powered AI network, helping AI adoption to accelerate across multiple countries. By bringing the Stargate infrastructure to the UAE, OpenAI is creating an environment where AI can continue to thrive, making it easier for governments and businesses to integrate cutting-edge technologies into their daily operations and services. With future Stargate facilities planned for other regions, OpenAI is laying the groundwork for a more connected world driven by AI technologies. This project is just the beginning of a larger global initiative that aims to place AI infrastructure at the heart of innovation in economies across the globe. The Stargate UAE facility represents a game-changing moment in the world of AI technology, enabling faster access to cutting-edge tools while solidifying the UAE's role in the future of global AI innovation. With OpenAI, G42, and other tech giants leading the charge, the UAE is set to be a key player in shaping the future of AI, not just regionally but globally.
Syyaha
16-05-2025
- Syyaha
Roger Nader Named General Manager, Edge Creekside Hotel
Every great hotel tells a story, not only through its walls and décor, but through the people who lead it. With more than two decades of experience across the region's most dynamic hospitality markets, Roger D. Nader has turned properties into destinations and teams into high-performing success stories. Roger began his career in Food & Beverage, where he developed a deep understanding of the guest experience. This foundation shaped his rise into leadership roles that demanded both strategic oversight and hands-on operational expertise. His journey spans respected brands including Rotana, Mövenpick, Seven Leisure, Habtoor and The Jumeirah Group. At Hatta Resorts, under Jumeirah Group, Roger redefined destination hospitality, managing four diverse accommodation concepts and multiple adventure experiences. Through stakeholder collaboration with entities like Dubai Holding, he enhanced brand visibility and drove record-breaking profitability. His leadership at Jannah Hotel Apartments & Villas led to the highest-ever GOP in the property's history and recognition with a TripAdvisor Travelers' Choice Award, demonstrating that financial results and exceptional service can go hand in hand. From launching innovative F&B concepts to spearheading multi-million-dirham CAPEX projects and overseeing complete hotel renovations, Roger's leadership is rooted in strategic thinking and a guest-first philosophy. He empowers his teams, executes with precision, and embraces innovation to turn challenges into defining moments of growth. Today, as General Manager of Edge Creekside Hotel, Roger steps into a new chapter—reimagining Dubai's Creekside not just as a location, but as a destination rich in energy, culture, and forward momentum. His vision is to create a hotel experience that reflects the soul of the city while anticipating the needs of tomorrow's traveler. Roger D. Nader isn't simply managing a property, he's shaping a legacy. And for every guest who steps inside Edge Creekside Hotel, his leadership ensures their journey will be nothing short of exceptional.
