Latest news with #OPERACloud
Malaysian Reserve
4 days ago
- Business
- Malaysian Reserve
Oracle Named a Leader in IDC MarketScape Worldwide Hospitality Property Management Systems 2025 Vendor Assessment
AUSTIN, Texas, Aug. 14, 2025 /PRNewswire/ — Oracle has been named a 'Leader' in the IDC MarketScape Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment1 for the second time. Oracle had previously been named a Leader in the 2022 vendor assessment of the same market. The report notes that 'Oracle receives strong accolades for its ability and consistency in delivering against its road map. With a robust list of features and functionalities in the pipeline, Oracle has an established track record of fulfilling its promises to PMS clients on planned updates, enhancements, and added capabilities.' The report adds that 'Oracle has built its OPERA Cloud PMS to address the top challenges and concerns of hotel brands across geographies, sizes and market segment types.' 'We believe Oracle being named a Leader for the second time in this market validates our unwavering commitment to delivering the industry's most functional, secure, and futureproof cloud platform for property management,' said Laura Calin, senior vice president, Oracle Hospitality. 'But most importantly, we believe it signifies the trust and partnership we have with our thousands of hotel customers – big and small – who rely on us every day to drive revenue growth and keep their operations running smoothly and guests satisfied. As we look to the future, no one is better suited than Oracle to help the hospitality industry adapt, thrive, and capitalize on this next era of AI-driven intelligence.' Centralizing operations, satisfying customersThe IDC MarketScape study examined the key strategies and capabilities that hospitality property management systems vendors are offering to the worldwide enterprise hospitality market. It evaluated and examined the strength of nine vendors as drivers of efficiency for hospitality operators and innovation partners to foster positive guest experiences. Other key components to the evaluation included capabilities in integration and partnerships, user experience, innovation, data reporting and analytics, guest engagement, flexibility, and scalability. The report notes that 'OPERA Cloud supports brands across the hospitality market with its largest portion of hotel clients in the comfort/midscale segment, followed closely by full-service, and budget/limited service brands. OPERA Cloud also has clients in luxury and resort, which is a growing area for Oracle and presents opportunity for Oracle to gain market share.' The report went on to say, 'OPERA Cloud also offers dedicated functionality for planning, actioning, and communicating specific scenarios to relevant hotel staff to ensure a smooth guest experience from check-in to checkout. Another key capability is customizable screens and workflows that enable hotels and chains to tailor the UI to match brand standards or unique operational needs. Personalization is also available at an individual level, allowing users to customize their experience based on their role and specific tasks.' 'Oracle has demonstrated a strong strategy and ability to help hoteliers centralize all operations, services, and user management within a unified experience,' said Dorothy Creamer, senior research manager, hospitality & travel digital strategies for IDC. 'The company does this while prioritizing accessibility and still maintaining the enterprise-grade security for which Oracle is known.' The Oracle Hospitality Integration Platform (OHIP) and global network of technology partners continue to be a strong suit, and the one that is cited consistently by its hospitality customers. The report adds that 'Now five years into its existence, OHIP is a key lever to deliver foundational innovation and exceptional guest experiences to hotel clients. OHIP streamlines integration processes by providing open access so that partners and customers can self-serve by subscribing to and managing integrations without requiring Oracle assistance.' Download an excerpt copy of the IDC MarketScape Worldwide Hospitality Property Management Systems 2025 Vendor Assessment for more information. Learn how hoteliers are driving innovation and delivering the best guest experience through Oracle Hospitality solutions. 1 IDC, IDC MarketScape Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment, Doc #US52038025, August 2025 About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Oracle HospitalityOracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle's OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit About OracleOracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at TrademarksOracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company–ushering in the new era of cloud computing.
Business Wire
13-06-2025
- Business
- Business Wire
Down Hall Hotel & Spa Selects DNA Payments to Improve Guest Payment Experience
LONDON--(BUSINESS WIRE)--Down Hall Hotel & Spa, one of the UK's most prestigious country house hotels, has selected DNA Payments as its new integrated payments provider. Located in Hatfield Heath, Down Hall is renowned for its luxurious accommodation and dining and was named an AA Hotel of the Year for England in 2024. To further improve its complete guest experience, Down Hall chose to move from its existing payment solution which used the OPERA on-premise technology solution to OPERA Cloud, replacing its existing stand-alone payments provider with a more robust and flexible integrated solution. DNA Payments' services, which fully integrate with Oracle's OPERA platform, delivered this frictionless experience for guests and staff. "We're delighted to be working with DNA Payments," says Linden Beattie, General Manager at Down Hall Hotel, Spa & Estate. "Their Oracle OPERA integration has genuinely transformed and improved our payment process for both guests and staff, delivering an effortless and highly secure experience.' 'We were particularly impressed that setup and onboarding progressed without a single hitch, leading directly to significant operational efficiencies and reconciliation improvements across the board." "Payments are a make-or-break moment for the hotel guest experience. They're often one of the last interactions that a guest has with a hotel, so the experience must be seamless and secure," said Jan-Pieter Lips, CEO at DNA Payments. "It's been a real pleasure to work with Down Hall to bring simple, unified payments to their guests." About DNA Payments DNA Payments is a leading independent, full-service omnichannel payments provider, offering a wide range of payment solutions to businesses of all sizes. With a focus on innovation and customer service, DNA Payments empowers businesses to accept payments seamlessly across all channels.
Hospitality Net
12-06-2025
- Business
- Hospitality Net
RobosizeME's VIP Guest Recognition Suite Now Available on Oracle Cloud Marketplace
PRAGUE - RobosizeME, a leading provider of AI-enabled process automation services tailored to the hospitality industry and an Oracle partner, today announced that their VIP Guest Recognition Suite is available on Oracle Cloud Marketplace, and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners. The RobosizeME VIP Guest Recognition Suite consists of three core automation modules that enable OTA VIP Recognition, VIP Treatment Traces, and Profile Management Filtering. Each module runs daily, connecting directly to OTAs and PMS systems to identify and process high-value reservations. The system intelligently filters and processes data, assigns relevant VIP codes, sets up detailed service instructions for hotel departments, and consolidates guest profiles—ensuring that staff are consistently prepared to deliver elevated experiences to VIP guests. Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services that offer unique solutions. Our integration with Oracle OPERA Cloud enables us to deliver immediate value to hoteliers looking to automate their most time-sensitive workflows. With accurate guest recognition and a clean data environment, hotels can focus on what matters most: exceptional service. RobosizeME's participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of the VIP Guest Recognition Suite. We look forward to leveraging the power of Oracle Cloud Infrastructure to help us achieve our business goals. Stephen Burke, CEO of RobosizeME RobosizeME's VIP Guest Recognition Pack reflects the company's broader mission to simplify hospitality operations through automation. The system's daily processing schedule ensures timely data updates, while its robust filtering and mapping capabilities allow properties to customize workflows based on brand standards and service expectations. RobosizeME continues to expand its integrations and client base, focusing on solutions that drive both efficiency and guest satisfaction. About RobosizeME RobosizeME is a leading provider of AI-enabled process automation solutions tailored to the global hotel industry. By combining digital workers with deep expertise in hotel APIs, RPA, IPA and AI development, RobosizeME streamlines reservation, finance, distribution and front office critical workflows for hospitality groups—helping them operate with greater speed, accuracy and efficiency. Backed by advanced security certifications (ISO 27001, GDPR, PCI-DSS), RobosizeME's industry-specific automation solutions ensure the highest levels of data protection, compliance and data sovereignty. Trusted by renowned hotel companies such as Design Hotels, The Dorchester Collection, GHA, Kempinski, Loews Hotels, Louvre Hotels Group, Radisson Hotel Group, and more, RobosizeME continues to set the standard for secure, specialized automation at scale in the hospitality sector. For more information visit About Oracle's Partner Program Oracle's partner program helps Oracle and its partners drive joint customer success and business momentum. The newly enhanced program provides partners with choice and flexibility, offering several program pathways and a robust range of foundational benefits spanning training and enablement, go-to-market collaboration, technical accelerators, and success support. To learn more, visit Trademark Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing. Zuzana Jakesova Marketing Consultant
Hospitality Net
12-06-2025
- Business
- Hospitality Net
TakeUp Now Available on Oracle Cloud Marketplace
WESTFIELD CENTER, OH —TakeUp, a leading provider of AI-powered revenue optimization platforms for independent hotels and an Oracle partner, today announced TakeUp is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners. The TakeUp hotel revenue management platform combines AI-powered learning models with personalized guidance from revenue strategists to optimize room rates in real-time. This powerful combination helps ensure that shifting demand, market conditions, and guest behavior are not only analyzed through machine learning but also refined with human expertise to help maximize revenue impact. The modern revenue manager faces an overwhelming number of pricing decisions each day. TakeUp helps streamline this process by automating complex, time-consuming tasks. The platform runs real-time simulations across countless scenarios, dynamically adjusting rates to match shifting market conditions. TakeUp acts as a partner, allowing revenue managers to focus on high-level decision-making while helping continuously optimize their pricing strategies in real-time. A Smarter Approach to Revenue Management Through this integration, revenue managers can now access: Near Real-Time Price Sensitivity Analysis – TakeUp's AI can uncover how guests respond to pricing changes, helping revenue managers fine-tune their rates with data-backed precision. – TakeUp's AI can uncover how guests respond to pricing changes, helping revenue managers fine-tune their rates with data-backed precision. A Continuous Feedback Loop for Smarter Strategy – By tracking pricing decisions and their outcomes, TakeUp can provide ongoing insights that refine future strategies for revenue and profitability. – By tracking pricing decisions and their outcomes, TakeUp can provide ongoing insights that refine future strategies for revenue and profitability. Intelligent Automation to Save Time – TakeUp can automatically run simulations and adjusts rates based on shifting market conditions, reducing manual guesswork and enabling revenue teams to focus on big-picture strategy. Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services that offer unique solutions. OCI is a cloud designed to run any application faster, and more securely, for less. OCI can help address a variety of data privacy, sovereign AI, and low latency requirements as it is the only hyperscaler capable of delivering 150+ AI and cloud services at the edge, in a customer's datacenter, across clouds, or in the public cloud. Oracle's distributed cloud delivers the benefits of the cloud with greater control and flexibility while also providing the consistent performance, SLAs, and global pricing for which OCI has become known. Making TakeUp available on the Oracle Cloud Marketplace is a game-changer for independent properties looking to level up their revenue strategy beyond traditional yield management. TakeUp's participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to reap the benefits of TakeUp's AI-powered revenue management platform. We look forward to leveraging the power of Oracle Cloud Infrastructure to help us achieve our business goals. Bobby Marhamat, CEO, TakeUp By joining Oracle Cloud Marketplace, TakeUp reaffirms its commitment to empowering independent hoteliers with AI-powered revenue intelligence, ensuring they stay competitive in an increasingly competitive industry. About TakeUp TakeUp is an AI-powered revenue optimization platform designed specifically for independent hospitality properties. By combining machine learning with expert revenue strategist, TakeUp delivers dynamic pricing solutions that adapt to real-time market conditions. Integrated with leading property management systems, TakeUp helps independent hotels maximize revenue while simplifying operations. To learn more visit About Oracle's Partner Program Oracle's partner program helps Oracle and its partners drive joint customer success and business momentum. The newly enhanced program provides partners with choice and flexibility, offering several program pathways and a robust range of foundational benefits spanning training and enablement, go-to-market collaboration, technical accelerators, and success support. To learn more, visit Trademark Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing. Kelly Campbell Marketing Director View source
Syyaha
06-05-2025
- Business
- Syyaha
Rotana Books Oracle Cloud to Boost its Hotel Operations
Riyadh, Saudi Arabia – May 6, 2025 – Rotana, the largest hospitality operator based out of the UAE with a global footprint, is standardizing on the Oracle OPERA Cloud hospitality platform to help improve the efficiency of its 79 hotels worldwide and support future growth. With a scalable, secure, and adaptable property management solution, Rotana can streamline operations and data across all its properties while delivering more modern, connected experiences to its staff and guests. Thirty properties are already benefiting from OPERA Cloud, with the remaining locations expected to go live by the end of 2026. 'At Rotana, we are committed to delivering exceptional hospitality experiences and we know that can only be achieved when we put the right tools into the hands of our management and associates,' said Dominic Carr, CIO, Rotana. 'We knew that at the core to achieving our goals is having a modern, secure cloud-based platform that can enable us to centralize support and maintain consistency across all our properties, from configuring a new location through to day-to-day management; we found this in OPERA Cloud. Now we can stay ahead of the curve in terms of constant innovation and delivering on guest expectations.' With OPERA Cloud, Rotana now has the agility to adapt to market changes and scale its operations. With a comprehensive view of each guest's preferences, including on-site dining and loyalty program information, staff now have the intelligence needed to offer more personalized service to Rotana's six million annual visitors, regardless of which property they stay. In addition, with the mobile capabilities in OPERA Cloud, it gives staff the flexibility to interact with guests throughout the property, helping streamline various operations, from check-in and housekeeping to maintenance. Rotana plans to utilize the Oracle Hospitality Integration Platform (OHIP), to integrate existing internal applications and third-party solutions from regional providers. With the platform, Rotana can also easily plug new offerings into OPERA Cloud to quickly deliver innovative new functionality to support its business, staff, and guests. 'Rotana realizes that technology plays an integral role in delivering on its promise of giving guests a 'Treasured Time' across its global properties,' said David Meltzer, senior vice president, Oracle Hospitality Global Sales. 'With Oracle's secure modern hospitality platform, Rotana is able to leverage data intelligence for operational excellence, enhancing the experience for both its visitors and the staff that support them.
