National Bank of Fujairah achieves two ISO certifications - Middle East Business News and Information
Dubai: Reaffirming National Bank of Fujairah (NBF)'s commitment to operational excellence across its business, the bank has achieved certification for two global quality standards. The certifications include ISO 27001:2022 in Information Security Management System and ISO 9001:2015 in Quality Management System.
Commenting on the certifications, Mahendra Dhillon, Chief Operations and Technology Officer at NBF, said: 'This accomplishment reflects NBF's unwavering commitment to excellence in customer experience and optimal digitisation. The certification process was expertly led by the IT Governance team, with invaluable contributions from various departments, including IS&T. We extend our sincere gratitude to the Information Security team for their critical role in this success. We believe this milestone will further strengthen our capabilities and inspire us to elevate IS&T services to even greater heights.'
ISO certifications are globally recognised as the leading international standards for quality, health and safety, environmental, and facilities management systems. They provide a comprehensive and reliable framework that enhances the ability of organisations to improve operational efficiency, while maintaining the highest global standards through unified and integrated processes.
ISO 27001:2022 is the internationally recognised standard for managing information security risks. It provides a comprehensive framework to establish, implement, maintain, and continuously improve an organisation's information security management system. This certification reinforces NBF's commitment to protecting sensitive information, mitigating cyber threats, and ensuring data security across all business operations.
ISO 9001:2015 is the globally recognised standard for quality management. It sets out the criteria for a robust quality management system, focusing on customer satisfaction, continuous improvement, and process efficiency. Achieving this certification highlights NBF's dedication to maintaining the highest standards of service quality and operational excellence.
Showcasing the bank's commitment to both UAE national quality standards and international best practices, these certifications ensure NBF continues to drive excellence and innovation. The certifications are valid for three years, subject to successful completion of annual surveillance audits.
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