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Demmert: We think this might be the quarter

Demmert: We think this might be the quarter

CNBC28-05-2025

James Demmert, CIO at Main Street Research, discussed Salesforce's growth, the $8B Informatica deal, and why Agentforce adoption could signal upside, calling the stock cheap and poised to beat.

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Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff
Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff

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  • Yahoo

Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff

Salesforce CEO and founder Marc Benioff said the company now relies on artificial intelligence for 30% to 50% of its entire workload. Coco Gauff and Emma Grede team up to help small businesses I've become an AI vibe coding convert Tech layoffs June 2025: Microsoft, Google, Disney, ZoomInfo join the list of companies said to be shedding jobs The software giant, like many other tech companies in Silicon Valley, including Microsoft and Google, is going all in on the AI boom. 'All of us have to get our head around this idea that AI could do things, that before we were doing, and we can move on to do higher-value work,' Benioff told Bloomberg, including positions like software engineering and customer service. 'It's these agents, these digital laborers, digital employees who are out there doing this work servicing the customers, selling to the customer, marketing to the customer, partnering with me to do the analytics, the marketing, the branding.' Benioff said he even writes his yearly business plan with an AI partner, along with a 'human' Salesforce executive, adding that the company was on track to have one billion of these 'agents' before the end of the year. (Sixty-five percent of companies are now experimenting with AI agents, according to an April KPMG survey.) Benioff also estimated that Salesforce has reached 93% accuracy with the AI product it's selling to customers, including Walt Disney Co., which was developed to carry out tasks such as customer service without human supervision, according to Bloomberg. Benioff added that it's not 'realistic' to reach 100% accuracy, and that other companies are at 'much lower levels because they don't have as much data and metadata.' The software giant was ranked the No. 1 customer relationship management (CRM) software provider in 2025 for the 12th consecutive year by the global market intelligence firm IDC. Salesforce's clients include Apple, Boeing, Amazon, Walmart, and McDonald's, to name a few. According to Bloomberg, AI is ushering in a new era of 'the tiny team.' Gone are the days when Silicon Valley companies rapidly hire as they scale; now tech companies are in a race to the bottom, competing to see who can manage the lowest head count in an effort to cut costs and increase efficiencies. The AI boom comes at a time when many tech companies are slashing jobs, in part to keep up with inflation and increased economic uncertainty, spurred on by the Trump administration's tariffs and conflict with Iran. Salesforce Inc. (NYSE: CRM) was trading up less than 1% on Thursday in midday trading, at the time of this writing. In the company's latest round of earnings for the first quarter, which ended April 30, the company reported revenue of $9.8 billion, up nearly 8% year over year, beating analyst expectations, and it raised guidance 'by $400 million, to $41.3 billion, at the high end of the range.' Earnings per share (EPS) came in at $2.58, topping estimates of $2.55. Benioff said Salesforce has 'built a deeply unified enterprise AI platform—with agents, data, apps, and a metadata platform . . . with Agentforce, Data Cloud, our Customer 360 apps, Tableau, and Slack all built on one trusted, unified foundation, [so] companies of every size can build a digital labor force—boosting productivity, reducing costs, and accelerating growth.' The company had a market capitalization of $257 billion at the time of this writing. Its next earnings report is scheduled for late August. This post originally appeared at to get the Fast Company newsletter:

Salesforce.com (CRM) Up 1.4% Since Last Earnings Report: Can It Continue?
Salesforce.com (CRM) Up 1.4% Since Last Earnings Report: Can It Continue?

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Salesforce.com (CRM) Up 1.4% Since Last Earnings Report: Can It Continue?

A month has gone by since the last earnings report for (CRM). Shares have added about 1.4% in that time frame, underperforming the S&P 500. Will the recent positive trend continue leading up to its next earnings release, or is due for a pullback? Before we dive into how investors and analysts have reacted as of late, let's take a quick look at its most recent earnings report in order to get a better handle on the important drivers. It turns out, estimates review have trended upward during the past month. Currently, has a strong Growth Score of A, though it is lagging a bit on the Momentum Score front with a B. However, the stock was allocated a grade of D on the value side, putting it in the bottom 40% for this investment strategy. Overall, the stock has an aggregate VGM Score of B. If you aren't focused on one strategy, this score is the one you should be interested in. Estimates have been broadly trending upward for the stock, and the magnitude of these revisions looks promising. Notably, has a Zacks Rank #3 (Hold). We expect an in-line return from the stock in the next few months. belongs to the Zacks Computer - Software industry. Another stock from the same industry, Intuit (INTU), has gained 2.1% over the past month. More than a month has passed since the company reported results for the quarter ended April 2025. Intuit reported revenues of $7.75 billion in the last reported quarter, representing a year-over-year change of +15.1%. EPS of $11.65 for the same period compares with $9.88 a year ago. For the current quarter, Intuit is expected to post earnings of $2.65 per share, indicating a change of +33.2% from the year-ago quarter. The Zacks Consensus Estimate has changed +0.1% over the last 30 days. Intuit has a Zacks Rank #1 (Strong Buy) based on the overall direction and magnitude of estimate revisions. Additionally, the stock has a VGM Score of D. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Salesforce Inc. (CRM) : Free Stock Analysis Report Intuit Inc. (INTU) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Microsoft Staff Told to Use AI More at Work: Report
Microsoft Staff Told to Use AI More at Work: Report

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time7 hours ago

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Microsoft Staff Told to Use AI More at Work: Report

Microsoft may even start factoring AI tool use into performance reviews, the report claims. A new report from Business Insider claims that Microsoft is considering formal metrics for evaluating how much employees use AI during the workday. The outlet viewed an email from Julia Liuson, president of the developer division at Microsoft, which told managers to include time spent using internal AI tools, both in-house and from the competition, in employee performance reviews. Related: 'Not Cool': Sam Altman Says Lawsuit Over Secret Jony Ive Project Is 'Silly' "AI is now a fundamental part of how we work," Liuson wrote in the email. "Just like collaboration, data-driven thinking, and effective communication, using AI is no longer optional — it's core to every role and every level." AI use at work is already on the rise. This week, Salesforce CEO Marc Benioff told Bloomberg that AI was handling half of all work at his company. AI is taking care of "30% to 50% of the work at Salesforce now," Benioff said. Meanwhile, a new report from SignalFire, a venture capital firm that monitors the job movements of over 650 million employees on LinkedIn, found that advances in AI have already led big tech companies to reduce the hiring of new graduates (down 25% from 2023 to 2024). Related: Meta Poaches the CEO of a $32 Billion AI Startup — After Trying to Buy the Company and Being Told No

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