Sainsbury's confirms it's axed key feature in stores leaving shoppers furious
SAINSBURY'S has confirmed it has got rid of a key feature in its stores - and it's left customers fuming.
The Sun can reveal that the major supermarket has closed all of its changing rooms, meaning shoppers will have to try on clothing items at home.
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The change was quietly made last September.
Sainsbury's sells its TU clothing range in many of its larger stores.
The Sun understands a small number of stores were affected by the change although no exact figure has been given.
Frustrated shoppers have blasted the change as "ridiculous" and "such a pain" as they're now having to buy and return items that don't fit.
One person tweeted the supermarket saying: "@sainsburys
#sainsburys Why have all the changing rooms been closed?
"My wife won't buy anything she can't try on as it's a trek to return anything. You are losing sales."
Another wrote on Facebook: "So Sainsbury's clothing department has decided to permanently close its changing rooms.
"Who's bright idea was that especially with the expensive concessions. Guess we will have to use the toilets then or strip down in-store. Ridiculous!"
A third person said: "Noticed it afew weeks ago. Such a pain having to buy 2 sizes, I spend my life taking stuff back!!!"
Another shopper said they had to return three times to the supermarket as different sizes didn't fit.
Shoppers run to bag on-trend spring dress with 'boho vibes' in Sainsbury's
Others said they had stopped buying clothes from Sainsbury's as a result.
A Sainsbury's spokesperson said: "Customers are increasingly choosing to try on items at home and last year we reviewed how we use our fitting room space differently to offer the best possible experience when they shop with us.
"Customers can return any unsuitable or faulty items during their store visits."
Sainsbury's is not the only supermarket to have removed changing rooms from its stores.
The Sun understands that Tesco also got rid of its changing rooms a number of years ago.
The major supermarket sells its F&F clothing range in larger stores.
Shoppers have also complained about a loss of changing rooms in Asda stores.
One customer said: "Asdas shut there's too, went to buy my son a suit couldn't try it on so went else where."
Another said: "That's Sainsbury's, Asda and Tesco now. I've asked the staff why and no-one has an answer."
Asda has said it is not aware of any changes to the changing rooms in its stores and it recently opened a George standalone store which allows customers to try on clothes.
COMMENTS FROM SCOTT / MARTYN
Supermarkets have been struggling with a rise in shoplifting since the cost of living crisis and have been taking measures to try to stop it.
Home Bargains is deploying AI cameras that will automatically spot items leaving the shop that haven't been scanned.
Tesco has installed anti-shoplifting plastic strips which sit loosely in front of its products and can slide from side to side freely if punters want to grab the item.
And in Sainsbury's, shoppers who fail to scan items at self-checkouts will see VAR-style replays in a fresh clampdown on thefts.
When looking for new pieces to add to your seasonal wardrobe, or update your basics, there's no need to spend hours walking around clothes shops, or scrolling online. Just pick up a dress or two alongside your fruit and veg...
They're convenient - Chances are you visit your supermarket more times than a shopping centre or high street.
It's affordable - For basics to more fashion-led pieces, supermarkets are leading the way for budget fashion that doesn't look cheap.
They're more on-trend that you think - With a customer database larger than the average high street store, shops like ASDA, Sainsbury's and Tesco are able to cater to the markets and predict trends in a lot more areas than just food supply.
They fit well - Fits and lengths often come with a little more modesty in mind. Fabrics are often highly practical too—think plenty of 100% cotton that can be thrown into the washing machine without thought.
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