One in Every Four New Enterprise Clients in H1 2025 Switched From Global CXM Vendors to Lucidya
RIYADH, Saudi Arabia, June 02, 2025 (GLOBE NEWSWIRE) -- Lucidya, the region's leading AI Customer Experience Management (CXM) platform, announced that one in every four new enterprise clients in H1 2025 made the switch from global CXM vendors. This milestone underscores a growing shift toward platforms purpose-built for Arabic-speaking markets and region-specific regulatory needs.
Clients cite Lucidya's advanced Arabic natural language processing, deep CX focus, and regional expertise as decisive factors. The platform currently supports over 15 Arabic dialects with 92% sentiment analysis accuracy, significantly outperforming global alternatives.
A key driver behind this shift is Lucidya's alignment with local data privacy regulations, including compliance with Saudi Arabia's National Cybersecurity Authority (NCA) guidelines and Personal Data Protection Law (PDPL). This makes Lucidya the preferred choice for highly regulated sectors such as government, telecom, and finance.
'Arabic AI accuracy and regional CX leadership are driving this exciting market shift,' said Muhannad Al Shaikh, Chief Commercial Officer at Lucidya. 'Clients choose Lucidya because they see measurable results. Our technology understands context, is fully compliant with local and global regulations, and delivers insights that drive real impact.'
This momentum follows a series of strategic leadership appointments earlier this year that have strengthened Lucidya's commercial, product, and go-to-market capabilities, further accelerating regional expansion.
About Lucidya
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. Through the transformative power of AI, Lucidya enables organizations of all sizes to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely.
We are fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, and the SDAIA PDPL in KSA. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and comply with key US data privacy regulations.
CONTACT: For press inquiries please contact: dsalem@lucidya.comSign in to access your portfolio
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
27 minutes ago
- Yahoo
Pennsylvania bill looks to prohibit use of AI in political campaigns
PENNSYLVANIA (WTAJ) — A Pennsylvania Representative announced legislation that aims to prohibit the misuse of Artificial Intelligence (AI) in political campaigns. The bill, authored by Rep. Tarik Khan (D-Philadelphia), argues that while AI has the potential to make content creation 'more efficient,' it also equally has the power to spread disinformation — propaganda intended to mislead against a rival or media. Khan noted that as AI has become more widely available, 'bad actors' have used the programming to produce content targeting political candidates, public officials and government programs. The Federal Election Commission has considered a proposal to limit AI-generated political content, but it is currently uncertain whether regulatory action will be taken or not. Khan argued that while that decision is being made, Pennsylvania must join the 14 other states that have adopted laws or resolutions related to AI. 'Voters need accurate information on political candidates to make the best and most informed decisions for their families and communities,' Khan wrote. 'Please join us in protecting Pennsylvania voters against deception and manipulation by signing on to this proposal.' Under the legislation, the dissemination of a campaign advertisement containing an artificially generated impersonation of a candidate would be prohibited if done without consent and with the intent to influence the election outcome. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Yahoo
27 minutes ago
- Yahoo
FDA approves first AI tool to predict breast cancer risk
The U.S. Food and Drug Administration (FDA) has approved the first artificial intelligence (AI) tool to predict breast cancer risk. The authorization was confirmed by digital health tech company Clairity, the developer of Clairity Breast – a novel, image-based prognostic platform designed to predict five-year breast cancer risk from a routine screening mammogram. In a press release, Clairity shared its plans to launch the AI platform across health systems through 2025. Ai Detects Ovarian Cancer Better Than Human Experts In New Study Most risk assessment models for breast cancer rely heavily on age and family history, according to Clairity. However, about 85% of cases occur in women who have no family history of breast cancer, likely stemming from genetic mutations that occur because of aging, health agencies report. Read On The Fox News App Traditional risk models have also been built on data from predominantly European Caucasian women, which Clairity said has not been "generalized well" to diverse backgrounds. The AI tool analyzes subtle images from a screening mammogram that correlate with breast cancer risk, then generates a "validated five-year risk score" and delivers it to healthcare providers, the company noted. Ai Detects Woman's Breast Cancer After Routine Screening Missed It: 'Deeply Grateful' Dr. Connie Lehman, Clairity founder and breast imaging specialist at Mass General Brigham, stressed the importance of mammograms in early cancer detection. "Now, advancements in AI and computer vision can uncover hidden clues in the mammograms – invisible to the human eye – to help predict future risk," she said in a press release. "By delivering validated, equitable risk assessments, we can help expand access to life-saving early detection and prevention for women everywhere." Dr. Robert A. Smith, senior vice president of early cancer detection science at the American Cancer Society, also commented in a statement that personalized, risk-based screening is "critical to improving breast cancer outcomes, and AI tools offer us the best opportunity to fulfill that potential." "Clairity's FDA authorization is a turning point for more women to access the scientific advances of AI-driven cancer risk prediction," Larry Norton, founding scientific director of the Breast Cancer Research Foundation, wrote in another statement. "Breast cancer is rising, especially among younger women, yet most risk models often miss those who will develop the disease," he said. "Now we can ensure more women get the right care at the right time." More than 2.3 million women are diagnosed with breast cancer globally each year, including more than 370,000 in the U.S., despite "decades of progress," according to the Breast Cancer Research Foundation. Cases have particularly been on the rise among younger women under the age of 50. Click Here To Sign Up For Our Health Newsletter In a Tuesday appearance on "America's Newsroom," Fox News senior medical analyst Dr. Marc Siegel called Clairity's development "profound." "Just looking at a mammogram … sometimes [radiologists] will see things that aren't clear, they have to follow it over time," he said. "AI improves how focused and how predictive it is, [shown] very dramatically in studies." Siegel confirmed that radiologists across the country are generally in support of leveraging AI for cancer detection, especially in areas of the country that are "underserved" in terms of healthcare. For more Health articles, visit "In areas where you're relying on radiologists without special training, this is even more important," he said. "This is the wave of the future. AI is going to be part of the equation, but it's not going to take over."Original article source: FDA approves first AI tool to predict breast cancer risk
Yahoo
28 minutes ago
- Yahoo
'Disgusting Abomination': Elon Musk Slams Donald Trump's 'Big, Beautiful Bill'
Elon Musk again attacked the centerpiece of Donald Trump's legislative agenda, the Big Beautiful Bill Act, this time calling the tax and spending package as a 'disgusting abomination.' Meanwhile, additional criticisms are being directed at the legislation from GOP lawmakers, including one who voted for it, Rep. Marjorie Taylor Greene (R-GA). More from Deadline Jon Stewart Celebrates Elon Musk's Departure From Government, Says Trump Has "Broken" The "Poor Bastard" Paramount Schedules Annual Shareholder Meeting, Sets Board Expansion Amid Skydance Merger Watch Alex Marquardt Says He's Leaving CNN After 8 Years Musk wrote on X today, 'I'm sorry, but I just can't stand it anymore. This massive, outrageous, pork-filled Congressional spending bill is a disgusting abomination. Shame on those who voted for it: you know you did wrong. You know it.' 'It will massively increase the already gigantic budget deficit to $2.5 trillion (!!!) and burden America citizens with crushingly unsustainable debt.' At the White House briefing, Fox News' Peter Doocy read off part of Musk's comment. Doocy asked Press Secretary Karoline Leavitt, 'How mad do you think President Trump is going to be [about Trump's comments]?' She answered, 'Look, the president already knows where Elon Musk stood on this bill. It doesn't change the president's opinion. This is one big beautiful bill and he's sticking to it.' Musk appeared with Trump in the Oval Office last week, as a farewell of sorts as the billionaire wrapped up his official government service leading the so-called Department of Government Efficiency effort to slash the federal government workforce. The legislation passed the House by just one vote last month. The bill would extend and make permanent Trump's 2017 income tax cuts, while expanding spending on defense and border security. Democrats were united in their opposition, as it would make cuts to Medicaid, clean energy and other social programs. The Tax Foundation estimated that it would add as much as $2.6 trillion to the federal deficit over the next decade. Other analyses put the figure even higher. The Senate is taking up the bill this month. GOP critics, like Sen. Rand Paul (R-KY), have said that they could not support the bill because of the deficit increase. Meanwhile, Greene wrote on X that she would have voted against the bill had she known that the bill includes a provision that restricts states from passing their own regulations on AI over the next decade. She wrote, 'Full transparency, I did not know about this section on pages 278-279 of the OBBB that strips states of the right to make laws or regulate AI for 10 years. I am adamantly OPPOSED to this and it is a violation of state rights and I would have voted NO if I had known this was in there. We have no idea what AI will be capable of in the next 10 years and giving it free rein and tying states hands is potentially dangerous. This needs to be stripped out in the Senate. When the OBBB comes back to the House for approval after Senate changes, I will not vote for it with this in it. We should be reducing federal power and preserving state power. Not the other way around. Especially with rapidly developing AI that even the experts warn they have no idea what it may be capable of.' The provision, though, had caught to attention of some in the Senate. At a hearing on the No Fakes Act, Sen. Marsha Blackburn (R-TN) said last month that she would oppose including that provision in the Senate version of the legislation. Rep. Eric Swalwell (D-CA) responded to Greene. 'You have one job. To. Read. The. F–king. Bill.' Best of Deadline 2025-26 Awards Season Calendar: Dates For Tonys, Emmys, Oscars & More Everything We Know About 'Nobody Wants This' Season 2 So Far List Of Hollywood & Media Layoffs From Paramount To Warner Bros Discovery To CNN & More
