
Dubai Press Club Empowers Arab Youth as Second Arab Podcast Programme Launches
Launched on July 7, the programme is hosted at the Dubai Press Club and led by certified Podeo trainer Charbel Issa. It delivers hands-on training across eight core modules, covering everything from content strategy and branding to recording techniques and audience analysis.
Participants—primarily Arab youth—have shown strong engagement during the inaugural week, reflecting the growing appeal of podcasting as a creative and accessible media platform. The sessions provide a mix of theoretical knowledge and practical application, enabling attendees to develop and refine their own podcast projects.
Maryam Al Mulla, Acting Director of the Dubai Press Club, highlighted the programme's goal of fostering high-quality Arabic content that resonates on a regional and global scale. She noted that the initiative plays a key role in giving young Arabs the tools to express themselves in a rapidly evolving digital landscape.
Stefano Fallaha, CEO and Founder of Podeo, praised the initiative for aligning with efforts to elevate Arabic audio content and help creators monetise and distribute their work effectively.
As the programme progresses, participants will pitch their podcast ideas and receive tailored feedback from regional podcasting professionals. The initiative is part of the Dubai Press Club's broader mission to position the city as a driving force in the modern Arab media industry.
News Source: Emirates News Agency
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The National
5 minutes ago
- The National
Lebanon's President Joseph Aoun visits Algeria in effort to bolster bilateral ties
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Hi Dubai
4 hours ago
- Hi Dubai
Building a Niche: Identifying and Capitalizing on Untapped Market Segments in Dubai
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So why go niche? Because it's a strategy that makes sense, especially now. Niche businesses face less competition, enjoy stronger customer loyalty, and often command higher margins by offering deeply specialized products or services. As outlined by Delemon Technology's 2025 forecast, businesses that solve narrow problems in depth are likely to outperform generic players in both brand trust and profitability. In this article, we explore how entrepreneurs can identify and capitalize on untapped niche segments in Dubai. High‑Potential Niche Segments in Dubai – 2025 A. E‑commerce Micro‑Niche Stores Dubai's e-commerce space continues to expand rapidly, and within it, niche online stores are finding serious traction. Sectors like luxury pet supplies, custom skincare, modest fashion, and specialty electronics are seeing consistent demand. These micro-niches benefit from strong brand loyalty, relatively low competition, and higher profit margins. The best part? You don't need to scale wide—just deep. Imagine an online store that caters exclusively to designer pet accessories or eco-friendly tech gadgets, in a city where disposable income is high and personalization matters, these types of focused businesses are gaining ground fast. B. Health‑Tech & Virtual Wellness There's a growing appetite for health services that are accessible, tech-driven, and personalized. Dubai's residents are increasingly turning to telemedicine platforms, wearable diagnostics, and AI-powered wellness coaching to manage their lifestyles. After the pandemic, trust in remote healthcare services soared—and it hasn't dipped since. From virtual fitness consultations to mental health apps tailored for Arabic-speaking users, opportunities abound for startups that can blend convenience with credible care. C. Agritech & Urban Farming Dubai is investing heavily in sustainable food production. With limited arable land and high import dependence, the demand for local, tech-supported farming solutions is rising. Think vertical farms, hydroponic systems, and resource-efficient crop management tools. Entrepreneurs who can offer ready-to-install farming kits for homes, supply smart irrigation tech, or create niche B2B supply chains for local produce are stepping into a sector that's not only lucrative but also future-proof. D. FinTech & Blockchain Micro‑Solutions Digital wallets, crypto payments, and embedded finance platforms are becoming a part of daily life in Dubai. The city's push toward a cashless economy, combined with strong regulatory support through innovation sandboxes, makes it easier than ever to build in this space. There's a sweet spot in developing niche fintech tools like remittance platforms for expat workers, smart contract tools for small businesses, or ethical investing apps designed for Muslim consumers. The room for specialization is wide open. E. Sustainable & Ethical Consumer Goods Consumers in Dubai are increasingly prioritizing sustainability, especially in beauty, fashion, and everyday products. Clean beauty, circular fashion, and low-waste packaging are no longer fringe—they're in demand. Whether you're building a brand around vegan skincare, biodegradable fashion accessories, or refillable home care products, there's a market that's willing to pay a premium for responsible choices. This is especially true among younger, urban, and environmentally conscious shoppers. F. Immersive & Experiential Tech (AR/VR) Dubai is leaning into immersive tech in tourism, real estate, education, and retail. Augmented and virtual reality experiences are no longer gimmicks—they're being used to solve real business problems and enhance customer engagement. Imagine creating AR walkthroughs for retail stores, VR property tours for overseas buyers, or gamified language learning tools. In a city that thrives on innovation and spectacle, immersive tech opens the door to creative, niche-first solutions. G. Smart Mobility & Logistics Tech Dubai has already begun trials for autonomous taxis and is pushing for a fully electric taxi fleet within the next few years. The logistics sector, too, is seeing a rapid transformation, with AI-powered freight management, last-mile delivery automation, and EV-based courier services gaining ground. There's a clear opportunity here for businesses that can support this shift, whether that means providing EV infrastructure, route optimization software, or specialized courier services for sectors like health, food, or luxury retail. Validating a Niche in Dubai Market Signals: Research That Reveals Real Demand Before you invest time in a niche, confirm there's genuine demand: Search trends : Use keyword tools (e.g., Google Trends, local keyword platforms) to track search volume for niche-related terms in the UAE. Are people searching for "halal skincare," "remote healthcare Dubai," or "urban vertical farming kits"? : Use keyword tools (e.g., Google Trends, local keyword platforms) to track search volume for niche-related terms in the UAE. Are people searching for "halal skincare," "remote healthcare Dubai," or "urban vertical farming kits"? Gap analysis : Survey existing offerings—both local and international—in sectors like wellness, e-commerce, or agritech. Identify unserved or underserved needs. : Survey existing offerings—both local and international—in sectors like wellness, e-commerce, or agritech. Identify unserved or underserved needs. Consumer interviews: Speak directly with potential users—expats, local families, small businesses. Ask about pain points, frustrations, and unmet needs. Together, these methods offer a data-backed view of where niche opportunities actually exist in Dubai, rather than where they only seem promising. Tools & Tactics: From Pilot to MVP Test your hypothesis leanly before fully launching: Keyword analysis platforms : Use tools like Ahrefs or SEMrush to check volumes, competition, and related long-tail keywords specific to Dubai or GCC regions. : Use tools like Ahrefs or SEMrush to check volumes, competition, and related long-tail keywords specific to Dubai or GCC regions. Pilot campaigns : Run small-scale ads or social media campaigns targeting your niche segment. Measure clicks, form submissions, or sign-ups as proxies for interest. : Run small-scale ads or social media campaigns targeting your niche segment. Measure clicks, form submissions, or sign-ups as proxies for interest. Lean MVPs: Launch minimal viable products or pre-launch landing pages. Track engagement, collect feedback, and iterate quickly before investing in full inventory or app development. These lean validation steps minimize risk and help you find product–market fit faster in a high-velocity market like Dubai. Regulatory Pathways: Navigate Business Setup with Clarity Choosing the right legal structure can shape your ability to operate and grow: Mainland vs. Free Zone Feature Mainland Free Zone Ownership Up to 100% foreign ownership 100% foreign ownership Market Scope Can operate across UAE and internationally Limited to free zone plus export; mainland access via NOC Licensing Speed Typically ~1 month setup Typically ~1–3 weeks; faster and smoother Office Requirements Minimum ~200 sq ft office to open bank account Flexi desks or virtual offices allowed Taxation Subject to 9% corporate tax on profits (>AED 375K) Exempt if earning qualifying income; 9% applies otherwise Audit Requirements Mandatory Varies by zone; many small zones exempt SMEs Cost & Capital AED 25K–40K setup; AED 150K–300K capital practical AED 10K–50K setup; AED 50K–1M capital (depends on zone) Free Zone models are ideal for digital-first, export-based, or international services ventures. are ideal for digital-first, export-based, or international services ventures. Mainland models allow unrestricted business within the UAE and are suited for ventures targeting local consumers or B2B clients. ➤ Since March 2025, Dubai's Executive Council Decision No. 11 of 2025 has enabled free zone companies to operate onshore via formal pathways—such as licensing a branch, obtaining temporary permits, or running a mainland branch—without relocating the core entity. This adds flexibility if you want both free zone benefits and mainland market access. Innovation Sandboxes Free zones like DIFC (with its FinTech Hive), Dubai Internet City, and Meydan are especially tailored for startups in fintech, health-tech, immersive tech, and innovation sectors. They offer regulatory clarity, mentorship, and connection to investors and labs, making them ideal for niche-first ventures seeking a fast, supported scale-up path. Positioning & Value Differentiation Unique Value Proposition: Speak With Precision To truly stand out in Dubai's bustling niche landscape, your unique value proposition should be razor-sharp. Clearly articulate: Who you serve (hyper-specific persona or demographic) you serve (hyper-specific persona or demographic) What pain point you address pain point you address How your solution is uniquely different from anything existing This isn't just about being niche—it's about being meaningful. A wellness brand focused on postpartum nutrition for expat mothers, a fintech app serving freelance creative professionals, or a fashion line inspired by Emirati art storytelling—all need crisp messaging that resonates deeply, not broadly. Brand Identity: Local Roots, Global Appeal Dubai thrives on the convergence of cultures. A strong brand reflects this by blending local authenticity with global relevance. Drawing inspiration from local motifs, calligraphy, colors, or storytelling traditions creates emotional resonance, especially when done authentically. At the same time, maintain international professionalism in visuals, tone, and packaging (English plus Arabic). By respecting cultural nuance—such as honoring UAE values, appropriate visual language, and long-term trust-building—you embed credibility from day one. Smart Partnerships: Build Culture and Credibility The right collaborations can accelerate positioning and brand elevation: Influencer Academies & Creator Networks Dubai's new travel creator academies and micro-influencer programs uphold high standards for digital storytelling. Partnering with certified creators—who understand local ethos while producing global-quality content—helps your niche brand reach engaged and trust-based audiences. Artisan & Cultural Collaborations Teaming up with local design hubs, galleries, or cultural incubators such as Dubai Design District or Tashkeel can lend authenticity and storytelling richness. Artisan-crafted packaging, limited-edition motifs grounded in Arab heritage, or collaboration videos built around creation stories—all add cultural depth. Industry Labs & Innovation Forums Whether embedded in a fintech sandbox, health-tech accelerator, or sustainability incubator, participation in innovation zones gives niche brands access to credibility infrastructure. It creates narrative hooks like 'powered by' or 'developed with' and promising access to mentorship, beta testers, and investor networks. Go‑to‑Market Tactics Digital‑First Launch Dubai's population is highly connected and digitally active, making digital-first strategies a no-brainer. To reach your niche effectively: SEO with long-tail and voice-search phrases : Instead of broad keywords, focus on specific phrases your ideal customer might use—like 'halal skincare for teens in Dubai' or 'home hydroponics starter kit.' This ensures your brand is discovered by people who are already searching for exactly what you offer. : Instead of broad keywords, focus on specific phrases your ideal customer might use—like 'halal skincare for teens in Dubai' or 'home hydroponics starter kit.' This ensures your brand is discovered by people who are already searching for exactly what you offer. Targeted social media campaigns : Platforms like Instagram, TikTok, and LinkedIn are essential for reaching segmented audiences. Tailor your ads based on interests, behaviors, and location. Focus on visuals and copy that speaks directly to your niche's values and problems. : Platforms like Instagram, TikTok, and LinkedIn are essential for reaching segmented audiences. Tailor your ads based on interests, behaviors, and location. Focus on visuals and copy that speaks directly to your niche's values and problems. Micro-influencer outreach: Collaborate with influencers who have smaller, more engaged communities. Their followers often trust them more than big celebrities, and their niche alignment can boost conversion and loyalty from the start. Blending Virtual and Physical Formats Dubai is a hybrid market where people value both online ease and offline experiences. To build presence and credibility: Pop-ups and demo kiosks : Setting up short-term activations in malls, co-working spaces, or lifestyle events helps introduce your product, collect feedback, and build buzz. It's especially effective for product trials or awareness-building before a full launch. : Setting up short-term activations in malls, co-working spaces, or lifestyle events helps introduce your product, collect feedback, and build buzz. It's especially effective for product trials or awareness-building before a full launch. Immersive events: Hosting workshops, VR demos, or sampling experiences tied to local culture or lifestyle trends adds a layer of emotional engagement. These formats are great for storytelling, press coverage, and user-generated content. Building Community and Loyalty Your niche grows stronger when it feels like a movement, not just a business. Niche forums and peer networks : Create dedicated online spaces—WhatsApp groups, Discord communities, or invite-only mailing lists—where early adopters can connect, share experiences, and give feedback. A strong sense of belonging builds brand champions. : Create dedicated online spaces—WhatsApp groups, Discord communities, or invite-only mailing lists—where early adopters can connect, share experiences, and give feedback. A strong sense of belonging builds brand champions. Loyalty programs with meaning: Instead of standard discounts, offer perks like early access to new products, exclusive content, or VIP experiences. People are more likely to stick around when they feel valued beyond a transaction. Omnichannel Synergy Consumers in Dubai expect a seamless journey across all touchpoints. To meet those expectations: Connect online and offline : Use tools like WhatsApp for customer service, make your website mobile-optimized, and sync offers across platforms. Whether someone visits your pop-up or finds you on social media, the experience should feel consistent. : Use tools like WhatsApp for customer service, make your website mobile-optimized, and sync offers across platforms. Whether someone visits your pop-up or finds you on social media, the experience should feel consistent. Unify your brand story: Ensure your digital ads, influencer content, product packaging, and physical experiences all tell the same story—one that's clear, authentic, and tailored to your niche. Risks & Mitigation 1. Regulatory Complexity & Licensing Costs Dubai offers multiple business structures—from mainland setups to free zones—but navigating the right path isn't always straightforward: Rules vary by emirate and sector. Certain businesses (e.g, fintech, food, healthcare) need extra regulatory approvals, NOCs, or specialist licensing. Setup costs can range widely: free zone incorporation may start at AED 10K–50K, while mainland setup often runs AED 25K–40K, plus capital requirements. Hidden compliance costs may arise from licensing renewals, audits, and industry-specific regulations. Missteps can result in delays or penalties. Mitigation Steps: Consult specialized business setup advisors early on to identify the ideal structure for your niche. Factor in licensing types, regulatory fees, and renewal timelines during your financial planning. Where applicable, explore regulatory sandbox programs or innovation zones—such as those in fintech—that allow for controlled testing environments and faster market entry without bypassing compliance. 2. Market Readiness: Culture, Price Sensitivity, Adoption Dubai is culturally diverse, affluent, but also discerning: Consumer behavior mixes premium expectations with growing price awareness—shoppers expect high quality, but are selective and research-focused. The population includes about 90% expatriates, each with different spending patterns and loyalty triggers. Western expats value convenience and brand consistency; others may prioritize value or remittance-friendly pricing. Cultural nuance matters—holiday observances, modest design preferences, and local values all impact product acceptance. Mitigation Steps: Conduct segmentation studies and interviews across target communities (Emirati, South Asian, Western expats). Pilot pricing models to test sensitivity: entry-level vs premium tiers, bundled vs subscription services. Localize not just marketing language but product design, imagery, tone, and timing (e.g., Ramadan collections, Emirati-themed packaging). Logistics, Supply Chain, and Capability Barriers The UAE's logistics sector is growing fast but faces key challenges: Customs rules can be complex and change frequently—mistakes in documentation can result in delays or costly fines. High-volume ports like Jebel Ali are efficient but often suffer congestion, which affects delivery timing and reliability. There's a shortage of skilled logistics technicians, and demand for tech integration, last-mile solutions, AI-fueled tracking, and fleet digitization is in early growth stages. Mitigation Steps: Work with experienced clearing agents or third-party logistics providers early on. Build buffer time into delivery projections and offer realistic fulfillment windows to customers. Prioritize automation—track shipments, digitize inventory, and consider AI-based logistics tools to reduce errors and improve reliability. 4. Geopolitical & Compliance Risks Dubai sits at a global crossroads—this brings both opportunity and exposure: Regional tensions (e.g., Israel-Iran conflict) may impact trade routes, transport corridors, or investor confidence, not in the short term, but via cautious contingency planning. Financial compliance frameworks (anti-money laundering, cybercrime laws, data privacy) are still evolving. Violations—even unintended—can result in fines or bans. Mitigation Steps: Develop basic business continuity and crisis plans—divert shipping, backup suppliers, or staff protocols. Monitor updates from UAE authorities on AML/CFT regulations, data protection, and licensing mandates. Partner with legal advisors experienced in Zone-based and mainland laws to stay compliant as rules update. By 2025, Dubai will have become more than a hub for large enterprises—it's a city that values focus and clarity. The environment supports those who build with intention, offering targeted solutions to real needs. If you can define a clear niche, solve a specific problem, and align with the city's values, there's space to grow. In Dubai, precision isn't just rewarded; it sets you apart. Let your niche be the beginning. The rest will follow. Also read: Surviving the Off-Season: How Seasonal Businesses in Dubai Can Stay Profitable Year-Round Seasonal businesses in Dubai face unique challenges during the summer slowdown—but with the right planning, operations, and marketing, the off-season can become a time of growth. This guide explores practical ways to maintain momentum, build customer loyalty, and future-proof your business. Why Store Design and Product Placement Are Key to Retail Success in Dubai Learn how smart store design and product placement can boost retail sales, customer engagement, and footfall for businesses in Dubai. How Local Business Collaborations Are Fueling Growth in Dubai Discover why brand collaboration in Dubai is the key to growth, engagement, and trust in today's competitive business market. Protect Your Ideas: Trademark Registration in Dubai Learn how to register a trademark in Dubai with this step-by-step 2025 guide. Understand eligibility, costs, legal benefits, and common mistakes to protect your brand effectively in the UAE.


Zawya
6 hours ago
- Zawya
Cisco unveils CX predictions: AI, personalization, and proactive engagement take center stage
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Ahmad Zureiki, Director of Collaboration Business, Cisco Middle East and Africa, commented: 'As customer experience leaders evaluate their investments, it is important to anticipate what's around the corner, assessing how future developments may impact CX strategy and execution. Leaders in CX are approaching AI technology with a clear, strategic focus – one that prioritizes customer impact, agent empowerment, and operational efficiency. The widespread adoption of AI will enhance customer experiences and redefine engagement benchmarks, solidifying its role as a vital component of customer service in the region.' AI agents will revolutionize self-service AI agents will redefine self-service by enabling more intelligent, human-like interactions across voice and digital channels. Unlike traditional virtual assistants, these advanced AI-driven agents will engage customers in natural conversations. They ensure faster and more effective resolutions, while freeing human representatives to handle complex or high-value cases. Brands will increasingly tailor these kinds of agents to reflect their unique values, creating more authentic and emotionally resonant experiences. Additionally, the rise of low-code and no-code tools will make AI more accessible, allowing non-technical employees to deploy and refine artificial intelligence solutions easily. With AI adoption accelerating, leading companies are already leveraging AI agents at a significantly higher rate than their competitors, emphasizing its role in shaping superior customer experiences. In fact, Cisco's global study showed that 79% of 'CX Leaders' (companies with the highest business performance) have an AI virtual agent, whereas 7% of 'CX Laggards do' (companies typically slower to adopt new ideas, technologies, or trends). Hyper-personalization will become mission critical for CX AI will revolutionize personalization by helping organizations extract valuable insights from customer data to anticipate needs, tailor experiences, and drive upsell opportunities. Businesses will leverage AI to create hyper-personalized journeys that seamlessly transition between automated and human-assisted interactions, enhancing CX and fostering long-term loyalty. A key element of this transformation is proactive communication. Brands that engage customers with timely, automated messages will reduce friction, resolve issues before they arise, and strengthen relationships. As AI adoption grows, these proactive, personalized experiences will set new customer expectations, with CX leaders already leveraging AI at a significantly higher rate than their competitors. It is notable that 61% of CX Leaders deliver proactive communications using AI. Rich Communication Services (RCS) adoption will skyrocket Rich Communication Services (RCS) will see a surge in adoption as its support on both iPhone and Android expands its global reach. With its ability to deliver rich media, interactive messaging, and two-way engagement, RCS is poised to become the industry standard for business communication. Brands will leverage its advanced features for promotions, reminders, and seamless interactions while benefiting from improved security through end-to-end encryption and verified sender profiles. As businesses recognize its value, RCS will play a crucial role in building customer trust and elevating digital engagement. CX data will have to become unified Unifying customer data will be essential for delivering AI-driven, hyper-personalized experiences across multiple channels, including RCS. While large organizations face challenges in consolidating data from disparate sources, achieving a holistic customer view will be fundamental to optimizing CX. By integrating data from various systems, businesses will empower AI and human agents with real-time insights, enabling faster resolutions and more seamless interactions. Moreover, a comprehensive understanding of customer needs will maximize AI's potential, allowing brands to anticipate issues, proactively engage customers, and provide trust. With unified data, organizations can identify trends, reduce friction points, and refine experiences at every touchpoint. As the CX landscape and customer expectations continue to evolve, Webex by Cisco is helping to bridge the digital divide with an AI-powered, self-learning contact center that delivers unmatched self-service, empowers agents with essential tools, and connects data to drive real business results. By equipping agents with real-time insights, journey data, and context for each customer, organizations can strive to not only meet but exceed expectations, delivering the best experience, every time.