The 24 common scams and traps travellers fall for (and how to avoid them)
The airport duty-free booze bust
The lowdown If you buy duty-free alcohol at an airport in Europe or anywhere else with an intermediate stop before your final flight to Australia, you're going to part company with your booze before you re-board your aircraft. Australian government regulations require that all passengers on inbound flights submit to a final gate inspection before boarding the aircraft and any liquids, aerosols or gels in containers over 100 millilitres will be confiscated. Even if they're sealed in a tamper-evident plastic bag with purchase documentation attached, they're not flying.
The solution Buy your duty-free alcohol at the last stop before your final destination, on board the aircraft on the last leg or at the duty-free shop at your destination.
Falling for airport duty-free 'bargains'
The lowdown In most cases, buying duty-free electronics, bags or clothing at airports saves the Value Added Tax, or the GST in the case of Australia. Caution is required. Airport retail space is expensive, and those glittering objects might not be such a bargain.
The solution Before you shell out for that Apple product or the Prada sunglasses, make sure it really is cheaper than back home. The duty-free concession for goods imported to Australia is limited to $900, though if the goods have been used while you're away, an extra allowance might apply.
The overweight carry-on impost
The lowdown Most airlines restrict carry-ons to a maximum weight of seven to nine kilograms, and some enforce it rigorously. Turn up for a Jetstar flight with a bag weighing more than seven kilograms and you could be looking at a $75 fee. Beware of flying with carry-ons on European low-cost carriers, where the size limit for bags is often smaller than aboard other airlines.
The solution Nearly all carriers let you bring one extra small item aboard, if it fits under the seat in front, and this doesn't usually have a weight limit. A soft, squishable bag that can adapt to tight quarters is perfect.
Embarking on a long layover without checking lounge options
The lowdown If your layover stretches beyond a couple of hours, find a lounge. For those not flying at the pointy end of the aircraft, pay-per-use lounges are a blessing, an oasis of calm amid the hustle of airport life. Most major airports offer a decent selection, and while you can often walk in and pay, scout the options ahead of time. A decent lounge will offer showers (non-negotiable after a long-haul flight), plus a spread of snacks, drinks, decent coffee and quiet corners to rest or work.
Not realising you have an invalid expiry date on your passport
The lowdown Most countries require your passport to be valid for at least six months beyond your date of departure, but there are exceptions. New Zealand requires only three months, as do France, Austria, Switzerland and French Polynesia, but airline check-in staff don't always get the memo. If they think your passport isn't valid because it expires in less than six months, you're not getting on board.
The solution If you're travelling with a passport with fewer than six months' validity and the country you're visiting allows that, go to the official immigration website of your destination, download the entry requirements and bring a printout to the check-in desk.
Not arriving early enough for that simply-can't-miss-it event
The lowdown In a world where flight cancellations and delays are part of the travel landscape, flying in just hours before a big event is asking for trouble. This applies especially to weddings, cruise departures, group tours or anything else you absolutely can't miss.
The solution Arriving a day or two early gives you time to shake off the jet lag, find your feet and explore a little. If your bag is delayed you've time in hand to reunite.
Falling for the Booking.com email scam
The lowdown You've booked your hotel through Booking.com and a couple of days before check-in, an email lands in your inbox asking you to confirm your credit card details. Fail to confirm, and your reservation will be cancelled. It looks official – Booking.com logo, reservation details, the lot. You don't want to lose the room, so you click through and do as you're told, but you've just fallen for a phishing scam, a slick attempt to separate you from your money by handing over your card details.
The solution Never click on links in unsolicited emails asking you to verify a transaction. If in doubt, go straight to the source. Log into your Booking.com account directly or call the hotel. Read more about this scam here.
The petrol station surcharge
The lowdown Fuel stations across much of Europe are often unattended. It's just you, the pump and a central terminal that asks for your card before you touch the nozzle. Along with the fuel charge, the system may slap a temporary lock on a chunk of your funds, a pre-authorisation, and it can be as much as €100 ($175). If you've paid with a debit card, that money is effectively out-of-reach, and could stay that way for a week or two.
The solution Pay with cash or use a credit instead of a debit card.
To prepay or not to prepay
The lowdown Some hotels will give you a better rate if you prepay, but it's usually on a non-refundable basis, and that should inspire caution. Some also ask for a deposit, but make sure it's refundable. If the hotel won't accept a booking without a deposit, you might use an online travel agency such as Booking.com or Expedia that allows you to book with no deposit and cancel at short notice with no penalty, but check the conditions.
The solution Don't be seduced by a non-refundable rate.
Failing to select your airline seat
The lowdown Do you enjoy sitting in a middle seat in the aircraft, squished in between strangers? Probably not, and there's no reason to be there. Especially not for long-legged flyers. Seat selection takes a couple of minutes, you can usually do it when you book, and if you have to pay extra, don't be a cheapskate.
The solution If seat booking isn't available when you book, it will usually happen 24 or 48 hours pre-flight, and you should get an email notifying you when online check-in becomes available. If you're in doubt about where to sit, take a look at SeatMaps.
The lowdown Along with many other European cities, London has three major airports, and the fastest transfer between Gatwick and Heathrow by public transport takes an hour. On top of that, you have to collect your baggage and check in for your connecting flight. Getting caught is one of the pitfalls for the DIY traveller.
The solution If your trip is complicated, if it's somewhere you're not familiar with, let a travel agent handle your bookings.
FIVE MORE TRAPS AND HOW TO AVOID THEM
You really want me to eat that?
Fermented soybeans in Japan, chicken feet in China, snails in France. Eating what the locals eat is one of the great joys of travel. If you want to understand a culture, there is no better place to start than the dinner table. Stick to KFC and McDonald's if it makes you feel safe, but it's not going to open the doors of experience.
That's the third time we've driven past our hotel
Want to sap every ounce of pleasure from your travels? Try driving in any large continental European city. Not only will you be driving on the right, chances are you will be caught up in traffic snarls and medieval laneways. Leave your car at your hotel or park on the edge of the city and use local transport.
My flight arrives early morning but my hotel check-in time is 3pm
Many flights from Australia to Europe arrive around dawn. You'll probably be in need of a shower and a lie down, but if your hotel room is booked for that night, check-in most likely won't be until mid-afternoon. Instead, book the room for the night before (an extra expense but worth it), or plan a stopover and take a connecting flight that arrives later in the day.
The not-so-fine fine print
Fall over on wet cobblestones and break a bone after a big night out in Bad Kissingen and your insurance claim might be denied on the grounds you were intoxicated. The product disclosure statement that comes with your travel insurance policy is dull as a wet Sunday afternoon, but it's an essential read. Pay special attention to the exclusions.
It's not even 5pm and it's pitch black
That's because you're in London and it's winter. On the shortest days around Christmas, twilight starts before 4pm. It's also cold and rains a lot. Therefore, you're going to be spending most of your time in museums, theatres and galleries, and is this the holiday you had in mind? Plan your itinerary with an eye on the weather or choose a warmer time.

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The Advertiser
5 hours ago
- The Advertiser
Budget wedding bar: the ultimate guide to serving drinks without the headache
With glasses clinking, wine flowing, and the dance floor heating up, the secret to a great wedding is a steady flow of celebratory drinks. At the heart of the celebration is a great bar, but with so many options, the choice can be overwhelming. Planning a wedding on a tight budget means making sacrifices and tough decisions, with many Australian couples opting for a budget-friendly DIY setup over a pricey all-inclusive venue. According to wedding specialist Natalie Hagopian, the secret to a perfect bar isn't about the price tag; it's about a clear vision. She's cracked the code on how to serve wedding guests and stay within a budget, and it all starts with a simple question: What kind of experience do you want for your big day? "Is the food and drinks the most important thing? Or is being on the dance floor for half the day more important?" she said. Around 15 per cent of Australian couples said that offering great food and drinks to their guest was the most important consideration during wedding planning, the 2025 Wedding Industry Report found. READ MORE: 'Run away with me': Aussie couples swap big weddings for elopement intimacy And almost a third of couples, 28 per cent, said they would rather spend the bulk of their budget on a rocking reception or party. From dry bars to champagne towers, these are some of the most popular ways to wet the whistle at a wedding reception. Wedding venues and restaurants offering all-inclusive packages make the wedding day a breeze, Ms Hagopian said. These venues provide alcohol and staff; they handle logistics and the set-up and pack-down. There may even be bespoke his-and-hers cocktails designed for the couple. But there was a much higher price tag attached. "It's going to be very expensive compared to a do-it-yourself venue where you can bring your own alcohol," the wedding planner said. "When people see the per-person price for beverages, it's important to remember that the drinks are not the only thing factored into that cost," she said. READ MORE: Destination weddings: should you still buy a gift after forking out on travel "You've got trained bartenders, they manage the clean up at the end of the day for you so you're not having to think about the washing up and glassware hire. "It's just all managed in-house, and that's the premium service that you pay for." The wedding planner said "the price is going to be much higher, because they do have minimum spends that you need to reach for food, drinks and venue hire". But these venues allow the bride and groom to relax and enjoy the day without the hassle of troubleshooting issues that arise. Regional Australia is blessed with an array of beautiful community halls and country properties that allow couples to hire the space for a small fee. But these venues often do not include staff, alcohol or food in the hire costs, so there are more logistical considerations when planning a wedding here. To run a great bar, the couple will also need to consider glassware, ice, fridges and generators, Ms Hagopian said. "DIY weddings are so much more involved, logistically, than going to a restaurant that's fully set up for bar and drinks," Ms Hagopian said. But they are much more budget-friendly. The wedding specialist said: "You should never skip on hiring staff" due to responsible service of alcohol (RSA) concerns. "It's too risky because you don't know how much guests are going to actually drink, knowing that there's no one serving them," she said. There is a middle ground between an all-inclusive venue and an entirely do-it-yourself one. Ms Hagopian recommends hiring a mobile bar, often in a self-contained trailer or cart, that can be moved to different locations throughout the day. Mobile bars often allow couples to BYO drinks while the company organises staff, fridges, glassware and the clean-up. "It's a very convenient service," Ms Hagopian said. There's no rule dictating that alcohol must be served at a wedding but guests may be disappointed to learn that they can't bend an elbow at the bar. Ms Hagopian said that brunch may be a good time of day for a dry wedding, where guests will likely want to stick to tea, coffee and juice. The reception planner recommended that the bride and groom keep their bridal party small for a brunch wedding. "You have fewer people getting ready in the morning, the bride can then take her time because she's the only person getting hair and makeup done," Ms Hagopian said. Is there a part of your wedding you're struggling to plan? Reach out to journalist Anna Houlahan at and ACM will look into it. With glasses clinking, wine flowing, and the dance floor heating up, the secret to a great wedding is a steady flow of celebratory drinks. At the heart of the celebration is a great bar, but with so many options, the choice can be overwhelming. Planning a wedding on a tight budget means making sacrifices and tough decisions, with many Australian couples opting for a budget-friendly DIY setup over a pricey all-inclusive venue. According to wedding specialist Natalie Hagopian, the secret to a perfect bar isn't about the price tag; it's about a clear vision. She's cracked the code on how to serve wedding guests and stay within a budget, and it all starts with a simple question: What kind of experience do you want for your big day? "Is the food and drinks the most important thing? Or is being on the dance floor for half the day more important?" she said. Around 15 per cent of Australian couples said that offering great food and drinks to their guest was the most important consideration during wedding planning, the 2025 Wedding Industry Report found. READ MORE: 'Run away with me': Aussie couples swap big weddings for elopement intimacy And almost a third of couples, 28 per cent, said they would rather spend the bulk of their budget on a rocking reception or party. From dry bars to champagne towers, these are some of the most popular ways to wet the whistle at a wedding reception. Wedding venues and restaurants offering all-inclusive packages make the wedding day a breeze, Ms Hagopian said. These venues provide alcohol and staff; they handle logistics and the set-up and pack-down. There may even be bespoke his-and-hers cocktails designed for the couple. But there was a much higher price tag attached. "It's going to be very expensive compared to a do-it-yourself venue where you can bring your own alcohol," the wedding planner said. "When people see the per-person price for beverages, it's important to remember that the drinks are not the only thing factored into that cost," she said. READ MORE: Destination weddings: should you still buy a gift after forking out on travel "You've got trained bartenders, they manage the clean up at the end of the day for you so you're not having to think about the washing up and glassware hire. "It's just all managed in-house, and that's the premium service that you pay for." The wedding planner said "the price is going to be much higher, because they do have minimum spends that you need to reach for food, drinks and venue hire". But these venues allow the bride and groom to relax and enjoy the day without the hassle of troubleshooting issues that arise. Regional Australia is blessed with an array of beautiful community halls and country properties that allow couples to hire the space for a small fee. But these venues often do not include staff, alcohol or food in the hire costs, so there are more logistical considerations when planning a wedding here. To run a great bar, the couple will also need to consider glassware, ice, fridges and generators, Ms Hagopian said. "DIY weddings are so much more involved, logistically, than going to a restaurant that's fully set up for bar and drinks," Ms Hagopian said. But they are much more budget-friendly. The wedding specialist said: "You should never skip on hiring staff" due to responsible service of alcohol (RSA) concerns. "It's too risky because you don't know how much guests are going to actually drink, knowing that there's no one serving them," she said. There is a middle ground between an all-inclusive venue and an entirely do-it-yourself one. Ms Hagopian recommends hiring a mobile bar, often in a self-contained trailer or cart, that can be moved to different locations throughout the day. Mobile bars often allow couples to BYO drinks while the company organises staff, fridges, glassware and the clean-up. "It's a very convenient service," Ms Hagopian said. There's no rule dictating that alcohol must be served at a wedding but guests may be disappointed to learn that they can't bend an elbow at the bar. Ms Hagopian said that brunch may be a good time of day for a dry wedding, where guests will likely want to stick to tea, coffee and juice. The reception planner recommended that the bride and groom keep their bridal party small for a brunch wedding. "You have fewer people getting ready in the morning, the bride can then take her time because she's the only person getting hair and makeup done," Ms Hagopian said. Is there a part of your wedding you're struggling to plan? Reach out to journalist Anna Houlahan at and ACM will look into it. With glasses clinking, wine flowing, and the dance floor heating up, the secret to a great wedding is a steady flow of celebratory drinks. At the heart of the celebration is a great bar, but with so many options, the choice can be overwhelming. Planning a wedding on a tight budget means making sacrifices and tough decisions, with many Australian couples opting for a budget-friendly DIY setup over a pricey all-inclusive venue. According to wedding specialist Natalie Hagopian, the secret to a perfect bar isn't about the price tag; it's about a clear vision. She's cracked the code on how to serve wedding guests and stay within a budget, and it all starts with a simple question: What kind of experience do you want for your big day? "Is the food and drinks the most important thing? Or is being on the dance floor for half the day more important?" she said. Around 15 per cent of Australian couples said that offering great food and drinks to their guest was the most important consideration during wedding planning, the 2025 Wedding Industry Report found. READ MORE: 'Run away with me': Aussie couples swap big weddings for elopement intimacy And almost a third of couples, 28 per cent, said they would rather spend the bulk of their budget on a rocking reception or party. From dry bars to champagne towers, these are some of the most popular ways to wet the whistle at a wedding reception. Wedding venues and restaurants offering all-inclusive packages make the wedding day a breeze, Ms Hagopian said. These venues provide alcohol and staff; they handle logistics and the set-up and pack-down. There may even be bespoke his-and-hers cocktails designed for the couple. But there was a much higher price tag attached. "It's going to be very expensive compared to a do-it-yourself venue where you can bring your own alcohol," the wedding planner said. "When people see the per-person price for beverages, it's important to remember that the drinks are not the only thing factored into that cost," she said. READ MORE: Destination weddings: should you still buy a gift after forking out on travel "You've got trained bartenders, they manage the clean up at the end of the day for you so you're not having to think about the washing up and glassware hire. "It's just all managed in-house, and that's the premium service that you pay for." The wedding planner said "the price is going to be much higher, because they do have minimum spends that you need to reach for food, drinks and venue hire". But these venues allow the bride and groom to relax and enjoy the day without the hassle of troubleshooting issues that arise. Regional Australia is blessed with an array of beautiful community halls and country properties that allow couples to hire the space for a small fee. But these venues often do not include staff, alcohol or food in the hire costs, so there are more logistical considerations when planning a wedding here. To run a great bar, the couple will also need to consider glassware, ice, fridges and generators, Ms Hagopian said. "DIY weddings are so much more involved, logistically, than going to a restaurant that's fully set up for bar and drinks," Ms Hagopian said. But they are much more budget-friendly. The wedding specialist said: "You should never skip on hiring staff" due to responsible service of alcohol (RSA) concerns. "It's too risky because you don't know how much guests are going to actually drink, knowing that there's no one serving them," she said. There is a middle ground between an all-inclusive venue and an entirely do-it-yourself one. Ms Hagopian recommends hiring a mobile bar, often in a self-contained trailer or cart, that can be moved to different locations throughout the day. Mobile bars often allow couples to BYO drinks while the company organises staff, fridges, glassware and the clean-up. "It's a very convenient service," Ms Hagopian said. There's no rule dictating that alcohol must be served at a wedding but guests may be disappointed to learn that they can't bend an elbow at the bar. Ms Hagopian said that brunch may be a good time of day for a dry wedding, where guests will likely want to stick to tea, coffee and juice. The reception planner recommended that the bride and groom keep their bridal party small for a brunch wedding. "You have fewer people getting ready in the morning, the bride can then take her time because she's the only person getting hair and makeup done," Ms Hagopian said. Is there a part of your wedding you're struggling to plan? Reach out to journalist Anna Houlahan at and ACM will look into it. With glasses clinking, wine flowing, and the dance floor heating up, the secret to a great wedding is a steady flow of celebratory drinks. At the heart of the celebration is a great bar, but with so many options, the choice can be overwhelming. Planning a wedding on a tight budget means making sacrifices and tough decisions, with many Australian couples opting for a budget-friendly DIY setup over a pricey all-inclusive venue. According to wedding specialist Natalie Hagopian, the secret to a perfect bar isn't about the price tag; it's about a clear vision. She's cracked the code on how to serve wedding guests and stay within a budget, and it all starts with a simple question: What kind of experience do you want for your big day? "Is the food and drinks the most important thing? Or is being on the dance floor for half the day more important?" she said. Around 15 per cent of Australian couples said that offering great food and drinks to their guest was the most important consideration during wedding planning, the 2025 Wedding Industry Report found. READ MORE: 'Run away with me': Aussie couples swap big weddings for elopement intimacy And almost a third of couples, 28 per cent, said they would rather spend the bulk of their budget on a rocking reception or party. From dry bars to champagne towers, these are some of the most popular ways to wet the whistle at a wedding reception. Wedding venues and restaurants offering all-inclusive packages make the wedding day a breeze, Ms Hagopian said. These venues provide alcohol and staff; they handle logistics and the set-up and pack-down. There may even be bespoke his-and-hers cocktails designed for the couple. But there was a much higher price tag attached. "It's going to be very expensive compared to a do-it-yourself venue where you can bring your own alcohol," the wedding planner said. "When people see the per-person price for beverages, it's important to remember that the drinks are not the only thing factored into that cost," she said. READ MORE: Destination weddings: should you still buy a gift after forking out on travel "You've got trained bartenders, they manage the clean up at the end of the day for you so you're not having to think about the washing up and glassware hire. "It's just all managed in-house, and that's the premium service that you pay for." The wedding planner said "the price is going to be much higher, because they do have minimum spends that you need to reach for food, drinks and venue hire". But these venues allow the bride and groom to relax and enjoy the day without the hassle of troubleshooting issues that arise. Regional Australia is blessed with an array of beautiful community halls and country properties that allow couples to hire the space for a small fee. But these venues often do not include staff, alcohol or food in the hire costs, so there are more logistical considerations when planning a wedding here. To run a great bar, the couple will also need to consider glassware, ice, fridges and generators, Ms Hagopian said. "DIY weddings are so much more involved, logistically, than going to a restaurant that's fully set up for bar and drinks," Ms Hagopian said. But they are much more budget-friendly. The wedding specialist said: "You should never skip on hiring staff" due to responsible service of alcohol (RSA) concerns. "It's too risky because you don't know how much guests are going to actually drink, knowing that there's no one serving them," she said. There is a middle ground between an all-inclusive venue and an entirely do-it-yourself one. Ms Hagopian recommends hiring a mobile bar, often in a self-contained trailer or cart, that can be moved to different locations throughout the day. Mobile bars often allow couples to BYO drinks while the company organises staff, fridges, glassware and the clean-up. "It's a very convenient service," Ms Hagopian said. There's no rule dictating that alcohol must be served at a wedding but guests may be disappointed to learn that they can't bend an elbow at the bar. Ms Hagopian said that brunch may be a good time of day for a dry wedding, where guests will likely want to stick to tea, coffee and juice. The reception planner recommended that the bride and groom keep their bridal party small for a brunch wedding. "You have fewer people getting ready in the morning, the bride can then take her time because she's the only person getting hair and makeup done," Ms Hagopian said. Is there a part of your wedding you're struggling to plan? Reach out to journalist Anna Houlahan at and ACM will look into it.

Sydney Morning Herald
9 hours ago
- Sydney Morning Herald
Trump says he wants to do a Ukraine deal with Putin. Here's a reality check from on the ground
What in the World, a free weekly newsletter from our foreign correspondents, is sent every Thursday. Below is an excerpt. Sign up to get the whole newsletter delivered to your inbox. Surrey, England: Greetings from the Hand & Spear Hotel in Surrey, England. I'm sitting in the kind of pub where you could relax all afternoon and forget to go home. The shelves behind me are lined with books as I sink into a leather armchair and wait for an old friend to join me for lunch. I feel at home as soon as I arrive: the music is low, the lighting is soft, and the air is cool on a hot summer's day. Sitting here, you could feel sure that all was right with the world. But I'm at this pub to discuss a place where so much is all wrong. I'm catching up with Shaun Hopkins, a tech worker and aid volunteer, on his return from the eastern edge of Ukraine. The Hand & Spear, in a small forest in Weybridge, is the best place to meet: I can get the train from London, and he can turn off the M25 without messing with city traffic. Shaun walks in the door with an easy hello. He is a big man with a quick smile and a hint of Welsh music in his voice. Nobody would guess that he was in Pokrovsk two days earlier – a town in the news this week because it could be caught by a sudden Russian advance. 'It's the worst I've seen,' he tells me of his latest visit. 'It reminded me of the first journeys I did to Ukraine when the Russians were still around Kyiv. I didn't know what to expect when I first went into Ukraine, and I was back in that situation again 3½ years on, looking for drones and not knowing if we go down this lane, whether or not there's going to be Russians.' Shaun is on his way home after delivering medical aid and vehicles to the front line. This is his 60th trip since Russia launched its full-scale invasion in February 2022, and it is one of the longest: he has driven a small van about 3000 kilometres to Pokrovsk and the same distance back, and he has a few hours to go before he arrives home to his partner, Toni, and their two sons near Cardiff. I met Shaun three years ago when I wrote about volunteers who created a supply chain from Australia to Ukraine. He was one link in the chain: a tech support guy who set up his own aid group, UK4UA, in the immediate aftermath of the invasion. Australian medical supplies were sent to Heathrow, where Shaun helped the team effort by loading them into a van and driving to a hospital in Kyiv. I joined him in Poland and spent a week on the journey.

The Age
9 hours ago
- The Age
Trump says he wants to do a Ukraine deal with Putin. Here's a reality check from on the ground
What in the World, a free weekly newsletter from our foreign correspondents, is sent every Thursday. Below is an excerpt. Sign up to get the whole newsletter delivered to your inbox. Surrey, England: Greetings from the Hand & Spear Hotel in Surrey, England. I'm sitting in the kind of pub where you could relax all afternoon and forget to go home. The shelves behind me are lined with books as I sink into a leather armchair and wait for an old friend to join me for lunch. I feel at home as soon as I arrive: the music is low, the lighting is soft, and the air is cool on a hot summer's day. Sitting here, you could feel sure that all was right with the world. But I'm at this pub to discuss a place where so much is all wrong. I'm catching up with Shaun Hopkins, a tech worker and aid volunteer, on his return from the eastern edge of Ukraine. The Hand & Spear, in a small forest in Weybridge, is the best place to meet: I can get the train from London, and he can turn off the M25 without messing with city traffic. Shaun walks in the door with an easy hello. He is a big man with a quick smile and a hint of Welsh music in his voice. Nobody would guess that he was in Pokrovsk two days earlier – a town in the news this week because it could be caught by a sudden Russian advance. 'It's the worst I've seen,' he tells me of his latest visit. 'It reminded me of the first journeys I did to Ukraine when the Russians were still around Kyiv. I didn't know what to expect when I first went into Ukraine, and I was back in that situation again 3½ years on, looking for drones and not knowing if we go down this lane, whether or not there's going to be Russians.' Shaun is on his way home after delivering medical aid and vehicles to the front line. This is his 60th trip since Russia launched its full-scale invasion in February 2022, and it is one of the longest: he has driven a small van about 3000 kilometres to Pokrovsk and the same distance back, and he has a few hours to go before he arrives home to his partner, Toni, and their two sons near Cardiff. I met Shaun three years ago when I wrote about volunteers who created a supply chain from Australia to Ukraine. He was one link in the chain: a tech support guy who set up his own aid group, UK4UA, in the immediate aftermath of the invasion. Australian medical supplies were sent to Heathrow, where Shaun helped the team effort by loading them into a van and driving to a hospital in Kyiv. I joined him in Poland and spent a week on the journey.