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Fast Company
23 minutes ago
- Fast Company
Are you a boss who misses being part of the team? Here's how to handle it
Business is a team sport, and it's nice to have the camaraderie of laughing, grinding toward deadlines, and even gossiping with your teammates. But when you're the boss, you're not just one of the crew—even if you'd like the easy camaraderie shared among people who aren't calling the shots. What happens when layoffs are approaching, or the company is facing budget cuts? You may feel lonely—you know what's coming but lack peers to confide in or commiserate with. Then there are the everyday stressors that come with leadership, like giving feedback or telling someone they won't be getting the promotion. It can be lonely at the top. If you miss being part of the team, here are some actions you can take. Accept your position and the restrictions that come with it As a leader, there are many things you won't be able to share with the folks on your team—and that's just the way it is. For example, you may feel jealousy when you see them laughing and having a good time while you're stuck doing the budgeting. Don't fight these feelings; acknowledge them. Accept the reality that you're the leader, and that many times you'll have to stand alone. Find a trusted adviser Even though you're the boss, you still need someone to bounce ideas off of: you can't live in a silo. Find a person who shares your philosophies regarding business, leadership, and people. Establish a consistent cadence and routine for working with your adviser outside of your company. Note that this should be a reciprocal relationship; offer your ideas and opinions to your adviser when asked. Be someone in whom they can confide. Find appropriate times to pop in Just because you're the boss doesn't mean you can't have any part of the day-to-day team operations. Find instances where you can pop in and be part of the team. Be judicious about this—for example, you probably don't want to hop in on a meeting the team can handle on their own. An appropriate time to join the team may be when everyone is working toward a deadline and the load is intense. Otherwise, be present, but not overbearing. You have a new team group Even though you're the boss, you're not completely alone. You have new peers—other managers, or the executive leadership team. Everything evolves and changes; you can have fun with this new group, too. Look for opportunities to connect, even if you miss your old team. You will evolve as a leader. Being the boss can be a great new opportunity, even if you miss the camaraderie that came without that title. Instead of longing for what was, make the most of your position and forge new relationships among your peers in leadership.
Business Wire
an hour ago
- Business Wire
UK University Clearing Chaos: Students on Hold for More Than Three Hours - Unless the University Used 8x8
LONDON--(BUSINESS WIRE)--As A-level results dropped last Thursday, students across England, Wales, and Northern Ireland scrambled to secure university places through Clearing — and many were forced to wait more than three hours on hold to do so, according to new data from 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience (CX) platform provider. In the UK, Clearing is a process where students who do not have a university place or have changed their mind on which course they wish to attend call universities directly after exam results are published to see if they can claim one of the remaining spots. With more than 22,000 undergraduate courses still open, phone lines across the UK were quickly overwhelmed. And while Clearing technically runs until October, the first few days are critical – with places awarded on a first-come, first-served basis. But for students calling 8x8-powered universities, the experience looked very different. Average wait times dropped to just six seconds, and most calls were resolved end-to-end in under eight minutes. After the first weekend of Clearing since the exam results dropped, data shared with 8x8 from a number of university bodies revealed: Across the UK, some applicants were on hold for more than three hours before reaching the relevant university employees. 80% of call volume took place on the Thursday of exam results being received. 8x8-supported universities recorded wait times of less than eight seconds for a call to be answered - while some (non-8x8 supported) universities had average wait times of above 16 minutes. At 8x8-supported universities, total call handling times were around eight minutes - and in some cases under two minutes. Removing stress from the process 'Clearing is high-stakes for students and universities alike as every second on hold adds stress and the risk of losing a place or funding,' said Maxine Eunson, Head of Public Sector and Universities at 8x8, Inc. 'I hear that, at non-8x8 supported universities, average handling time on Clearing has been more than ten minutes and it's great our tools are helping universities be quicker and better than that as we help them move from chaos to clarity.' 8x8 and Education More information about how 8x8 helps universities and other educational institutions can be found on the company's customer success page. About 8x8 Inc. 8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience – combining Contact Center, Unified Communication, and CPaaS solutions. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. 8x8 helps customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit or follow 8x8 on LinkedIn, X, and Facebook.
Yahoo
2 hours ago
- Yahoo
James Hardie Industries PLC (JHIUF) Q1 2026 Earnings Call Highlights: Navigating Market ...
This article first appeared on GuruFocus. Total Net Sales: $900 million, a 9% decrease from the previous year. Adjusted EBITDA: $226 million with a margin of 25.1%, a decline of 21% year-over-year. Adjusted Net Income: $127 million. Adjusted Diluted EPS: $0.29 per share. Free Cash Flow: $104 million, an increase of 88%. North America Net Sales: Declined 12%, with a 3% increase in average net sales price. North America Adjusted EBITDA Margin: 32.1%, down 400 basis points year-over-year. APAC Net Sales: Declined 10%, with a 25% decrease in volumes and a 22% rise in ASP in Australian dollars. Europe Net Sales: Increased 7%, with a 2% increase in euros. FY26 Adjusted EBITDA Guidance: $1.05 billion to $1.15 billion. FY26 Adjusted Diluted EPS Guidance: $0.75 to $0.85. Capital Expenditures for FY26: Approximately $400 million. Gross Debt: Approximately $5.1 billion with an annualized effective interest rate of approximately 5.7%. Warning! GuruFocus has detected 13 Warning Signs with APAJF. Release Date: August 19, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Positive Points The integration of James Hardie and AZEK has created a leading provider of exterior home and outdoor living solutions, significantly expanding the company's offering and market reach. AZEK's business delivered a strong June quarter, exceeding guidance with mid-single-digit sell-through growth in Deck, Rail & Accessories, demonstrating resilience in a challenging market. James Hardie has secured multi-year national exclusivity agreements with several large homebuilders, enhancing its market position and demonstrating strong partnerships. The company has made meaningful progress on cost synergy realization, achieving over 50% of its run rate target for general and administrative cost savings. James Hardie's innovation strategies, including new product launches and enhancements like ColorPlus, are expected to drive future growth and material conversion opportunities. Negative Points Demand in North America, particularly in single-family new construction, has been weaker than anticipated, leading to a more cautious inventory approach by distributors and dealers. The company has adjusted its expectations for FY26 due to softer demand, with market demand expected to decline by high single digits. James Hardie experienced a 12% decline in North America net sales in the quarter, driven by lower volumes and a challenging market environment. The integration of AZEK has led to a more conservative outlook for Deck, Rail & Accessories, with anticipated low single-digit sell-through growth. Persistent raw material inflation, particularly in pulp, has negatively impacted margins, although this headwind is expected to subside through the year. Q & A Highlights Q: Can you help us parse out the single-family outlook versus the inventory element, as it seems more pronounced than expected? A: Aaron Erter, CEO: Our Q1 results were as expected, embedded in our FY26 guide. Customers ordered to more optimistic expectations earlier in the year, but as the outlook softened, they focused on inventory. Single-family new construction starts from January through March impacted our April through June results. We anticipated this dynamic, hence our updated guidance. Q: Given the tougher demand backdrop, are there any additional cost management strategies you can implement? A: Aaron Erter, CEO: We are leveraging the Hardie Operating System, focusing on yield and managing shifts. We are also integrating two companies, which may present opportunities for cost efficiencies. Our team remains disciplined and focused on accelerating our efforts. Q: How much of the Q1 volume decline was due to inventory destocking, and will this impact persist into Q2? A: Aaron Erter, CEO: In Q1, inventory aside, we performed in line with the market, down mid-single digits. We expect some destocking to continue in Q2 and Q3 as customers adopt a more cautious inventory approach. Q: How did the single-family new construction in the South evolve from April to today, and is it stabilizing? A: Rachel Wilson, CFO: Single-family new construction estimates have shifted significantly since May, with South permits declining sequentially. We are prudently planning for continued softness, impacting our guidance. Q: Can you explain the differences in EBITDA guidance for AZEK compared to previous expectations? A: Rachel Wilson, CFO: There are technical differences, such as including stock-based compensation in our EBITDA. Our guidance reflects a conservative channel inventory positioning and potential macroeconomic impacts, despite strong performance in the AZEK business. For the complete transcript of the earnings call, please refer to the full earnings call transcript. Sign in to access your portfolio
