City Council's update on the 2024 Community Satisfaction Survey

Yahoo

26-05-2025

MESA COUNTY, Colo. (KREX) – Last summer the City of Grand Junction sent out 5,400 Community Satisfaction Surveys in hopes to understand the public's overall satisfaction with the city's priorities, concerns and services.
The first round of surveys was mailed to random Grand Junction homes and gave the option to fill out a physical survey or one online, the city got 851 responses.
The second round of surveys were then made available two weeks later to Grand Junction stakeholders including non-residents, they received 297 responses. Boasting the city with a 21% response rate.
In those surveys, a majority (58%) of responders felt that the city is generally headed in the right direction. This number is down 2% from 2022, but more interestingly the number of people who believe the city is generally heading in the wrong direction has raised from 22% in 2022 to 27% in 2024.
Those satisfied with the city's direction have enjoyed the sense community and economic and neighborhood stability, The reasoning for that 5% increase is homelessness, crime, and growth.
Those concerns are also seen in the public's priorities moving forward. Similarly to 2022, the largest concern is public safety and crime, with the second largest being sustainable resource management (water).
The people of Grand Junction still favor addressing homelessness, but despite the rise in people saying the city is heading in the wrong direction because of it, they seem to be less concerned with it than they were in 2022.
Although there was more support for affordable housing and community involvement, support for enhancing the co-responder program and increasing funding for nonprofit partners focused on providing services for the homeless has dropped.
When it comes to those responsible for the safety of the community, residents have approved.
A high majority of all residents were extremely satisfied with EMS and fire. Their respective satisfaction rates were 90%, 88%, 86% and 78% for effectiveness of the fire department staff, overall quality of fire services including EMS, response times to emergency incidents, and fire safety, awareness and education programs.
On the police side of things, the results are similar 2022, and residents are generally satisfied with their service and confident in the force.
What most love about the Grand Valley, the outdoors, was also a topic of discussion. In 2024 people submitted their highest priorities for Grand Junction Parks and Recreation. In order from one to five, those were trails, river access, indoor sports facilities, picnic shelters and playgrounds.
For the city as a whole, the biggest priorities were improving and building roads, improve intersection safety, and expand housing opportunities for a variety of incomes.
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