TELUS Digital Expands Partnership with Sumsub to Deliver End-to-End Identity Verification and Fraud Prevention Solutions
TELUS Digital and Sumsub expand partnership to deliver secure, scalable fraud prevention solutions.
Companies implementing ID verification and fraud prevention capabilities can experience cost savings and revenue increases
Expanded offering supports TELUS Digital clients with advanced customer onboarding, Know Your Customer, Know Your Business and anti-fraud tools
VANCOUVER, British Columbia, May 07, 2025--(BUSINESS WIRE)--TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences, today announced it has expanded its partnership with Sumsub, a full-cycle verification platform that secures the whole user journey. The partnership further enables TELUS Digital to deliver seamless, end-to-end trust and safety solutions to its clients to help keep their customers and companies safe while meeting global compliance requirements.
Since 2024, TELUS Digital has been successfully using Sumsub's platform to support the secure ID verification and onboarding of its global AI community performing remote tasks. With this expanded partnership, these same capabilities are now available to TELUS Digital's clients in industries where customer trust and compliance are critical factors, including banking, financial services and insurance, and telecom.
Global demand for digital identity tools is surging, driven by rising instances of fraud, regulatory pressures, and the rising need for secure, scalable onboarding, according to a 2025 Everest Group report.
"As fraud becomes more sophisticated, our clients need seamless, secure, and compliant ways to onboard customers and employees, and verify identities at scale," said Monty Hamilton, Chief Product and Marketing Officer, TELUS Digital. "Recent global research we commissioned shows that in 2025, the majority of large enterprise CX decision-makers are prioritizing and investing in ID verification and fraud detection capabilities, underscoring how critical these capabilities have become. This partnership with Sumsub reflects our broader approach of fusing expert human talent with advanced, AI-powered technologies to empower our clients to address increasingly complex and frequent digital attacks and threats, helping them stay focused on serving their customers with confidence."
ID verification and fraud prevention may help drive operational savings and financial gains
TELUS Digital clients can now benefit from the company's full suite of ID verification and fraud prevention tools, which can be strategic drivers of both cost efficiency and revenue expansion, including:
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