
80% of Complaints Resolved Through ‘Your Voice Is Heard' Platform
The Ministry of Local Development received 684 complaints in March 2025 through its public reporting channels.
Apr 11, 2025
The Ministry of Local Development announced that it resolved 80% of the 684 citizen complaints submitted in March 2025 through its 'Your Voice Is Heard' initiative. The remaining 141 complaints are currently being followed up with relevant authorities. The initiative, which was launched in 2018, aims to strengthen communication between citizens and local administrative bodies by ensuring timely and efficient resolution of grievances.
The complaints were submitted through several official channels, including WhatsApp, the initiative's Facebook page, a dedicated email address, and a hotline operated by the ministry.
According to the ministry, the initiative has received over 866,000 messages since its launch, which included nearly 136,000 complaints. Of those, 98.8% have already been resolved, with 1,586 cases still under review in cooperation with governorates across Egypt.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Al-Ahram Weekly
17 hours ago
- Al-Ahram Weekly
Thunberg accuses Israel of kidnap after Gaza aid boat intercepted - War on Gaza
Swedish activist Greta Thunberg on Tuesday accused Israel of "kidnapping us in international waters and taking us against our will to Israel" after security forces intercepted a boat carrying humanitarian aid bound for Gaza. "This is yet another intentional violation of rights that is added to the list of countless other violations that Israel is committing," Thunberg, 22, told reporters on arrival at Charles de Gaulle airport in Paris after being deported from Israel. She stressed that her own experience was "nothing compared to what the Palestinians are going through". Of the 12 people on board the Madleen carrying food and supplies for Gaza, five French activists were taken into custody after they refused to leave Israel voluntarily. But Thunberg, who rose to fame as a schoolgirl activist against climate change and seeks to avoid flying because of its environmental impact, was deported by Israel on a commercial flight of national airline El Al bound for Paris. "This is not the real story. The real story is there is a genocide going on in Gaza and systematic starvation," said Thunberg. Several rights groups including Amnesty International have accused Israel of genocide of the Palestinians in Gaza. The vessel carrying French, German, Brazilian, Turkish, Swedish, Spanish and Dutch activists had the stated aim of delivering humanitarian aid and breaking the Israeli blockade on the Palestinian territory. Israel intercepted the Madleen about 185 kilometres (115 miles) west of the coast of Gaza. Thunberg said what happened to the vessel was a "continuation and violation of international law and war crimes that are being systematically committed by Israel by not letting aid in" to Gaza. "This was a mission of attempting to once again bring aid to Gaza and send solidarity. And saw we cannot," she said. She also denounced what she termed the "silence and passivity" of governments worldwide over what was taking place in Gaza. "There are no words to describe the betrayal that is happening every day by our own governments," she said. Admitting she was "desperately in need of a shower", Thunberg vowed to carry on her campaign. "We will not stop. We will try every single day to demand an end to the atrocities Israel is carrying out". At least 54,981 people, the majority women and children, have been killed in the territory since the start of Israel's war. Follow us on: Facebook Instagram Whatsapp Short link:


Al-Ahram Weekly
a day ago
- Al-Ahram Weekly
Israel says activist Greta Thunberg leaving on flight to France - War on Gaza
Israel on Tuesday said Swedish campaigner Greta Thunberg was leaving the country on a flight to France, after she was detained along with other activists aboard a Gaza-bound aid boat and taken to a Tel Aviv airport for deportation. 'Greta Thunberg is departing Israel on a flight to France,' Israel's foreign ministry said on its official X account, along with two photos of the activist on board a plane. Five French activists aboard a boat carrying aid bound for Gaza that was intercepted by Israeli security forces were set to face an Israeli judge, the French foreign minister said on Tuesday. 'Our consul was able to see the six French nationals arrested by the Israeli authorities last night,' Foreign Minister Jean-Noel Barrot said on X. 'One of them has agreed to leave voluntarily and should return today. The other five will be subject to forced deportation proceedings.' Follow us on: Facebook Instagram Whatsapp Short link:


See - Sada Elbalad
5 days ago
- See - Sada Elbalad
First Lady Extends Eid Al-Adha Greetings to Arab, Islamic Nations
Nada Mustafa Egypt's First Lady, Mrs. Entissar El-Sisi extended her warmest congratulations to Arab and Islamic nations on occasion of Eid Al-Adha, expressing her hope that the blessed holiday brings health and peace to all. "During these blessed days, I am pleased to extend my heartfelt congratulations to our honorable people and to the Arab and Islamic nations on the occasion of Eid Al-Adha," First Lady posted on her official "Facebook" account. "I pray to Almighty God that He returns it to us all with health and tranquility, and that it carries hope and goodness to every home. May Allah accept our good deeds, and may your days be filled with joy, and your holidays always safe and peaceful," she added. read more Gold prices rise, 21 Karat at EGP 3685 NATO's Role in Israeli-Palestinian Conflict US Expresses 'Strong Opposition' to New Turkish Military Operation in Syria Shoukry Meets Director-General of FAO Lavrov: confrontation bet. nuclear powers must be avoided News Iran Summons French Ambassador over Foreign Minister Remarks News Aboul Gheit Condemns Israeli Escalation in West Bank News Greek PM: Athens Plays Key Role in Improving Energy Security in Region News One Person Injured in Explosion at Ukrainian Embassy in Madrid News China Launches Largest Ever Aircraft Carrier Sports Former Al Zamalek Player Ibrahim Shika Passes away after Long Battle with Cancer Lifestyle Get to Know 2025 Eid Al Adha Prayer Times in Egypt Sports Neymar Announced for Brazil's Preliminary List for 2026 FIFA World Cup Qualifiers News Prime Minister Moustafa Madbouly Inaugurates Two Indian Companies Arts & Culture New Archaeological Discovery from 26th Dynasty Uncovered in Karnak Temple Business Fear & Greed Index Plummets to Lowest Level Ever Recorded amid Global Trade War Arts & Culture Zahi Hawass: Claims of Columns Beneath the Pyramid of Khafre Are Lies News Flights suspended at Port Sudan Airport after Drone Attacks News Shell Unveils Cost-Cutting, LNG Growth Plan