80% of Complaints Resolved Through ‘Your Voice Is Heard' Platform
Apr 11, 2025
The Ministry of Local Development announced that it resolved 80% of the 684 citizen complaints submitted in March 2025 through its 'Your Voice Is Heard' initiative. The remaining 141 complaints are currently being followed up with relevant authorities. The initiative, which was launched in 2018, aims to strengthen communication between citizens and local administrative bodies by ensuring timely and efficient resolution of grievances.
The complaints were submitted through several official channels, including WhatsApp, the initiative's Facebook page, a dedicated email address, and a hotline operated by the ministry.
According to the ministry, the initiative has received over 866,000 messages since its launch, which included nearly 136,000 complaints. Of those, 98.8% have already been resolved, with 1,586 cases still under review in cooperation with governorates across Egypt.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
See - Sada Elbalad
3 days ago
- See - Sada Elbalad
WhatsApp Says Russia Attempts to Block Service for more than 100 Million Users
Taarek Refaat WhatsApp, owned by U.S. tech giant Meta, accused Russian authorities of attempting to block its services for more than 100 million users in the country, citing the app's refusal to weaken its end-to-end encryption standards. In a statement, the company stressed that WhatsApp 'is private, end-to-end encrypted, and will challenge any government's attempt to undermine people's right to secure communication.' It pledged to 'do everything possible to keep this encrypted service available to everyone, including users in Russia.' The remarks come after Moscow began restricting certain calls on WhatsApp and Telegram, accusing foreign platforms of failing to cooperate with law enforcement on cases related to fraud and terrorism. The move underscores a deepening standoff between Western technology companies and the Russian government, which is tightening control over information flows within its borders. The dispute is part of a broader pattern in Russia's digital landscape, where platforms such as Telegram, Google, and YouTube have previously faced blocks or heavy restrictions under laws aimed at monitoring online content and user data. For WhatsApp, holding the line on encryption is both a privacy principle and a brand statement, even at the risk of losing market share in Russia. read more CBE: Deposits in Local Currency Hit EGP 5.25 Trillion Morocco Plans to Spend $1 Billion to Mitigate Drought Effect Gov't Approves Final Version of State Ownership Policy Document Egypt's Economy Expected to Grow 5% by the end of 2022/23- Minister Qatar Agrees to Supply Germany with LNG for 15 Years Business Oil Prices Descend amid Anticipation of Additional US Strategic Petroleum Reserves Business Suez Canal Records $704 Million, Historically Highest Monthly Revenue Business Egypt's Stock Exchange Earns EGP 4.9 Billion on Tuesday Business Wheat delivery season commences on April 15 Videos & Features Story behind Trending Jessica Radcliffe Death Video News Israeli-Linked Hadassah Clinic in Moscow Treats Wounded Iranian IRGC Fighters Arts & Culture "Jurassic World Rebirth" Gets Streaming Date News China Launches Largest Ever Aircraft Carrier News Ayat Khaddoura's Final Video Captures Bombardment of Beit Lahia Business Egyptian Pound Undervalued by 30%, Says Goldman Sachs Videos & Features Tragedy Overshadows MC Alger Championship Celebration: One Fan Dead, 11 Injured After Stadium Fall Arts & Culture South Korean Actress Kang Seo-ha Dies at 31 after Cancer Battle Lifestyle Get to Know 2025 Eid Al Adha Prayer Times in Egypt News The Jessica Radcliffe Orca Attack? 100% Fake and AI-Generated
Al-Ahram Weekly
3 days ago
- Al-Ahram Weekly
S.Sudan hosts Israeli deputy FM but denies Gaza displacement reports - War on Gaza
South Sudan on Wednesday said that Israel's deputy foreign minister had visited for talks, after reports of plans to displace Palestinians from the war-torn Gaza Strip. Israeli Prime Minister Benjamin Netanyahu has said that he would encourage Palestinians to relocate from Gaza and that his government was talking to a number of potential host countries to displace Gaza's population. South Sudan, which is said to be one of the host countries, announced that Sharren Haskel had visited in what it called "the highest-level engagement from an Israeli official to South Sudan thus far". According to a statement, Foreign Minister Semaya Kumba held "a fruitful bilateral dialogue" with Haskel that touched on "the evolving circumstances within the State of Israel", without elaborating. "Both parties expressed a resolute commitment to advancing stronger bilateral and multilateral cooperation moving forward," it added. The office of President Salva Kiir said he met with Haskel for "high-level" talks about enhancing cooperation in a number of sectors. "In a bid to attract foreign investment, the government has offered Israel new opportunities in the oil and gas industry, minerals, agriculture and water resource management," a statement read. Haskel said the visit was "a reflection of friendship and solidarity between the two nations" and announced a new aid package of food supplies and medical equipment, it added. A previous statement from the government in Juba refuted media reports that it was in discussion with Israel about displacing Palestinians from Gaza to South Sudan, calling them "baseless". Impoverished South Sudan -- the world's youngest country -- has been plagued by insecurity and instability since its independence in 2011. This year, the country saw months of clashes between forces loyal to Kiir and those backing First Vice President Riek Machar. The arrest of Machar in March fuelled fears of a return to civil war, nearly seven years after the end of bloody fighting between supporters of the two men that led to around 400,000 deaths between 2013 and 2018. * This story was edited by Ahram Online. Follow us on: Facebook Instagram Whatsapp Short link:
Al-Ahram Weekly
4 days ago
- Al-Ahram Weekly
Houthis target Israel's Ben Gurion airport with hypersonic missile - Region
Yemen's Houthis launched a "Palestine 2 hypersonic ballistic missile" targeting Israel's Ben Gurion airport, the group's military spokesman Yahya Saree said on Wednesday. Yemen's Houthis launched a "Palestine 2 hypersonic ballistic missile" targeting Israel's Ben Gurion airport, the group's military spokesman Yahya Saree said on Wednesday. The Yemeni group have repeatedly launched missiles and drones at Israel since the beginning of the Israeli war on Gaza in October 2023. The Houthis, who are acting in support of the Palestinians, paused their attacks during a two-month ceasefire in Gaza that ended in March, but renewed them after Israel resumed the war. The Israeli military said on Thursday it intercepted a missile fired from Yemen. "A missile launched from Yemen was intercepted by the" air force, Israel's army said on Telegram. Israel has carried out several strikes in Yemen, targeting Houthi-held ports and the airport in the group-held capital Sanaa. * This story was edited by Ahram Online. Follow us on: Facebook Instagram Whatsapp Short link:
