Only 8 pc GCCs advanced significantly across innovation, mkt advantage, efficiency: BCG report
New Delhi, Jun 4 (PTI) Only 8 per cent of Global Capability Centres (GCCs) have advanced significantly across the three dimensions key to enterprise value — innovation, competitive differentiation and operational efficiency, a new report from Boston Consulting Group (BCG) said.
India, the US, and Mexico emerged as the most balanced GCC ecosystems, with India uniquely combining scale, innovation, and efficiency, it said.
The report called for a step-change in how organisations structure, invest in, and activate their GCCs, not just as support engines, but as core drivers of innovation, AI adoption, and business outcomes.
While GCCs are evolving rapidly in scope and ambition, the majority remain focused on delivery execution, under-utilising their potential to act as capability hubs powering enterprise-wide transformation.
"A new report from Boston Consulting Group (BCG), 'Rewriting the Global Capability Center Playbook: Scaling Maturity with AI', finds that only 8 per cent of GCCs have advanced significantly across the three dimensions most critical to enterprise value — innovation, competitive differentiation, and operational efficiency," it said.
The report found that tech, media, and telecom firms lead in maturity, driven by higher investment in AI initiatives and depth of innovation
It underlined AI, advanced AI use cases, including GenAI, and AI agents, as critical accelerator of GCC maturity.
While top performers have moved beyond pilots to embed AI across core workflows, most GCCs remain trapped in early-stage experimentation, it said.
"GCCs which treat AI as a bolt-on will never close the gap," Rajiv Gupta, Managing Director and Senior Partner at BCG, said.
The frontrunners have strategically embedded AI into their operating models, at a scale which makes a material difference at the enterprise level. The leaders are not experimenting, they are delivering meaningful outcomes.
Over 90 per cent of top-performing GCCs implement advanced AI use cases versus about 50 per cent of others.
"The risk for others is falling into an autopilot mode," Gupta added.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Time of India
14 minutes ago
- Time of India
5 apply for DCRA empanelment as TRAI preps for digital connectivity rating system for buildings, properties
The Telecom Regulatory Authority of India ( TRAI ) has received applications from five entities expressing interest in being empanelled as digital connectivity rating agencies (DCRAs) who will evaluate properties according to the regulator's prescribed rules and norms, according to Chairman Anil Kumar Lahoti . TRAI is hoping for an early launch of the entire system, with Lahoti noting that the first round of empanelment could take place as soon as this month. Some projects and properties have already started making enquiries about the rating system, he told PTI. The proposed 'star rating' system will evaluate properties on digital connectivity, similar to green building or energy efficiency rating systems. New as well as existing buildings can be rated under the proposed system, and TRAI hopes that framework may even nudge builders to "retrofit" existing buildings with good digital connectivity infrastructure to get a favourable rating. To support this, TRAI is developing a digital platform and final property assessments will also be published on the regulator's website. Over time, TRAI expects the digital connectivity rating system to become a standard and key selling point for developers, builders on the one hand, and buyers or tenants on the other, given connectivity demands at workplace and homes. At present, dense construction in urban areas also makes connectivity a challenge in many locations. "We have already issued the regulation for the rating framework. We have also initiated the process of empanelling agencies who can do the rating and the call for application is on. We have received applications from five agencies who have shown interest in getting empanelled as DCRAs. "We have also issued a draft manual on the rating system so that there is a uniform, standard, transparent process for the rating, which is known across all the rating agencies and property managers who are seeking the rating. After that, it is for any property manager to approach a rating agencies and get the rating," Lahoti said. Last month, TRAI released the draft manual for assessment of rating of properties for digital connectivity under the Rating of Properties for Digital Connectivity Regulations , 2024. According to TRAI, the rating manual will enable adoption of uniform assessment methodology by the Digital Connectivity Rating Agencies for rating of properties. It will also provide a standard reference for the property managers for creation of digital connectivity infrastructure (DCI) in their properties. Buildings shall be evaluated based on defined parameters in the regulation -- fiber readiness, mobile network availability, in-building solutions, and wi-fi infrastructure, service performance among others. The regulator had also submitted its recommendations to the government on 'Rating of Buildings or Areas for Digital Connectivity' in February 2023, with an aim to create an ecosystem for building of DCI as a part of any development activity. TRAI has also released the regulation Rating of Properties for Digital Connectivity Regulations, 2024 in October last year to bring a framework for rating of properties for digital connectivity. The idea is to promote creation of good digital connectivity through a collaborative and self-sustainable approach. "The two things -- regulations and policy framework are not contingent upon each other, they are complementary. The regulation is already in force, and the rating of properties can start. The policy framework enabling provisions in the national building code and in the model building bylaws, can process concurrently," he said. Industry estimates show that more than 80 per cent of the data consumption takes place inside building premises, Lahoti said, emphasising that robust and reliable digital connectivity inside buildings is essential to meet connectivity requirement and consumer expectations. "This is very important as far as the telecom quality is concerned. The provision of in-building solution inside the building premises will complement the network being provided outside by the telecom service providers," Lahoti said. Digital connectivity has also become crucial, especially for 5G and, in future, the 6G networks, which use high frequency bands for delivering ultra hi-speed data, but get attenuated due to walls and building materials. "Today, when anybody buys or rents a flat, or maybe rents office premises, and the moment they occupy it, the first problem that they may encounter is connectivity. Imagine buying or renting an expensive flat, and when you move in, you find that your mobile (connectivity) is not working, or you don't have internet connectivity in the rooms... "In today's world, when your entire social, professional, economic life needs digital connectivity, this becomes a serious constraint, and the person starts looking for solution... But the good thing is that all this is solvable by providing engineered solutions inside the buildings," he told PTI. Emphasising that it is important that property developers now start working on these lines, Lahoti said, "In order to nudge the property developers or the project proponents to provide good digital connectivity inside built premises, and to keep a prospective buyer or tenant informed about the quality that he or she is going to get, we have come out with regulation." There is no limit on the number of DCRAs who can be empanelled so long as agencies qualify the stipulated norms, Lahoti said. "The rating itself will be in form of star rating. So a property meeting all the norms and in the highest range will get a five-star rating... the property with poor digital connectivity may get one star. This is very similar to our green building rating system as well as the energy efficiency rating of appliances where star ratings are available, and you can make out by way of rating how where the appliance or the property stand," he said. TRAI is keen to roll out the entire system "fast". "If we get the right initiatives from various project proponents, in this regard, in a matter of few years, people will become aware about this, and more and more properties will look to get this rating," the TRAI chief added. PTI
&w=3840&q=100)
First Post
15 minutes ago
- First Post
Pakistan: Former PM Imran Khan likely to get bail in Al-Qadir Trust case on June 11, says top PTI leader
Incarcerated former prime minister Imran Khan is likely to get bail on June 11 in the Al-Qadir Trust case, a top party leader has said here. read more Former Pakistan Prime Minister Imran Khan is expected to secure bail on June 11 in the Al-Qadir Trust case, according to a senior Pakistan Tehreek-e-Insaf (PTI) leader, even as the party gears up for a fresh political battle under his leadership from behind bars. The Islamabad High Court is scheduled to hear pleas seeking suspension of convictions handed to Khan and his wife, Bushra Bibi, in the high-profile case involving the alleged misappropriation of £190 million recovered by UK authorities from a Pakistani property tycoon. The case has become a central point in the ongoing legal troubles facing the PTI founder, who has been incarcerated at Adiala Jail since August 2023. STORY CONTINUES BELOW THIS AD Speaking to ARY News, PTI chairman Barrister Gohar Ali Khan expressed confidence that Khan and his wife would receive relief when the court convenes next week. The hearing had previously been deferred at the request of the National Accountability Bureau (NAB), which sought more time to finalise its arguments. The Al-Qadir Trust case centres on allegations that the Khan government unlawfully facilitated the transfer of £190 million, originally frozen by Britain's National Crime Agency (NCA)—to a real estate developer's liabilities in Pakistan. In return, a charitable trust set up by Khan and Bushra Bibi allegedly received a land donation from Bahria Town, the tycoon's firm. Both Khan and his wife are named as the sole trustees. Gohar told ARY News on Saturday that the PTI will collaborate with opposition parties to launch a movement, which will be led by the party's patron-in-chief from jail. He urged the opposition parties to join PTI for the sake of the country's survival and security and revealed that a strategy for the upcoming budget has been finalised. 'The party will address a press conference on June 9 regarding it,' he said. Earlier last month, Khan had said he would lead his party's upcoming protest movement against the Pakistan Muslim League-Nawaz (PML-N) led coalition government at the Centre, from the prison. STORY CONTINUES BELOW THIS AD Khyber Pakhtunkhwa Chief Minister and a prominent leader of Khan's Pakistan Tehreek-e-Insaf: party, Ali Amin Gandapur, earlier this week threatened to launch a full-scale movement for the cricketer-turned-politician's release after Eid Al-Adha. Khan, who faces multiple cases and has been convicted in a few of them, has repeatedly claimed the February 8 general elections of last year to have witnessed the 'Mother of All Rigging.' He has called his rivals the Pakistan Muslim League-Nawaz (PML-N) and Pakistan Peoples Party (PPP) as 'mandate thieves.' Rana Sanaullah, Special Assistant to the Prime Minister on Political Affairs, while speaking with the media at his hometown of Faisalabad in Punjab on Saturday, urged the PTI to accept Prime Minister Shehbaz Sharif's offer of a meeting for negotiations and sit with the government to make amendments to the election laws. Gohar claimed Khan's wife Bushra Bibi, was being held in jail without any charges to pressure the PTI founder and claimed no deals will be made for the founder's release. STORY CONTINUES BELOW THIS AD He also dismissed rumors of internal rifts within PTI. Some years ago, the National Crime Agency (NCA) of the United Kingdom agreed to a settlement worth 190 million pounds with the family of property tycoon Malik Riaz. According to an earlier report in Dawn, the NCA, in August 2019, declared that it was granted freezing orders on eight bank accounts containing 100 million pounds, 'suspected to have derived from bribery and corruption in an overseas nation.' The NCA said it had informed the then-government, run by Khan's PTI. It is alleged that Khan asked Shehzad Akbar, his aide on accountability, to resolve the matter, who in turn, 'settled' the case with the frozen funds belonging to the national treasury being adjusted against Bahria Town's liability, the Dawn said. Bahria Town Ltd, Malik's real estate firm, was found to have illegally acquired thousands of acres of land on Karachi's outskirts in the district of Malir. It had donated hundreds of acres of land to the Al-Qadir Trust, a non-profit that has only two trustees – Khan and Bushra Bibi. STORY CONTINUES BELOW THIS AD With inputs from agencies
India.com
2 hours ago
- India.com
Anil Ambani hits Rs 50000000000 Jackpot as his company becomes first Indian private company to execute…, name is...
Anil Ambani (File) Anil Ambani-owned Reliance Infrastructure is stepping up its game in the defence aviation sector, signalling a new wave of growth for private players in India's strategic industries. The company plans to ramp up efforts in aircraft upgrade programs, tapping into an estimated Rs 5,000 crore opportunity over the next 7 to 10 years. According to a PTI report, this strategic move will make Reliance Infrastructure India's first private sector company to successfully implement a full aircraft upgrade program as a standalone entity without being the original manufacturer. This is a segment that has only been undertaken by public sector units and OEM's as the domain. The PTI report further mentioned that a company source revealed that Reliance Infrastructure has already achieved a key milestone by upgrading 55 Dornier-228 aircraft, as part of a contract with Hindustan Aeronautics Ltd (HAL), in partnership with the US-based avionics firm Genesys. Initially awarded a contract for 37 aircraft, a follow-on order was given to Reliance for 18 more units after completing this successful project. As per the PTI report, sources indicate that the contract value of the Dornier upgrade was approximately Rs 350 crore. The new Dornier fleet is operational with the Indian Air Force, the Indian Navy, and the Indian Coast Guard. Military aircraft and helicopters have service lives of 30-40 years, thus upgrades, particularly to avionics, mission systems, and safety equipment, need to be completed in a timely manner. According to industry experts, lifecycle costs associated with upgrades and maintenance, repair, and overhaul (MRO) may represent as much as 200-300 per cent of the a platform's acquisition cost. Globally, the military aircraft and helicopter upgrade market is worth over Rs 5,00,000 crore annually and is projected to grow to Rs 7,00,000 crore in the next seven years. With extensive legacy platforms in inventory to draw on, India has a significant domestic opportunity, especially as the armed forces upgrade their legacy jet fleets.
