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Time of India
4 days ago
- Business
- Time of India
Only 8 pc GCCs advanced significantly across innovation, market advantage, efficiency: BCG report
Live Events (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel Only 8 per cent of Global Capability Centres (GCCs) have advanced significantly across the three dimensions key to enterprise value - innovation , competitive differentiation and operational efficiency , a new report from Boston Consulting Group (BCG) the US, and Mexico emerged as the most balanced GCC ecosystems, with India uniquely combining scale, innovation, and efficiency, it report called for a step-change in how organisations structure, invest in, and activate their GCCs, not just as support engines, but as core drivers of innovation, AI adoption , and business GCCs are evolving rapidly in scope and ambition, the majority remain focused on delivery execution, under-utilising their potential to act as capability hubs powering enterprise-wide transformation."A new report from Boston Consulting Group (BCG), 'Rewriting the Global Capability Center Playbook: Scaling Maturity with AI', finds that only 8 per cent of GCCs have advanced significantly across the three dimensions most critical to enterprise value - innovation, competitive differentiation, and operational efficiency," it report found that tech, media, and telecom firms lead in maturity, driven by higher investment in AI initiatives and depth of innovationIt underlined AI, advanced AI use cases, including GenAI, and AI agents, as critical accelerator of GCC maturity While top performers have moved beyond pilots to embed AI across core workflows, most GCCs remain trapped in early-stage experimentation, it said."GCCs which treat AI as a bolt-on will never close the gap," Rajiv Gupta, Managing Director and Senior Partner at BCG, frontrunners have strategically embedded AI into their operating models, at a scale which makes a material difference at the enterprise level. The leaders are not experimenting, they are delivering meaningful 90 per cent of top-performing GCCs implement advanced AI use cases versus about 50 per cent of others."The risk for others is falling into an autopilot mode," Gupta added.
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Business Standard
4 days ago
- Business
- Business Standard
Only 8% GCCs made major gains in innovation, market edge, efficiency: BCG
Only 8 per cent of Global Capability Centres (GCCs) have advanced significantly across the three dimensions key to enterprise value innovation, competitive differentiation and operational efficiency, a new report from Boston Consulting Group (BCG) said. India, the US, and Mexico emerged as the most balanced GCC ecosystems, with India uniquely combining scale, innovation, and efficiency, it said. The report called for a step-change in how organisations structure, invest in, and activate their GCCs, not just as support engines, but as core drivers of innovation, AI adoption, and business outcomes. While GCCs are evolving rapidly in scope and ambition, the majority remain focused on delivery execution, under-utilising their potential to act as capability hubs powering enterprise-wide transformation. "A new report from Boston Consulting Group (BCG), 'Rewriting the Global Capability Center Playbook: Scaling Maturity with AI', finds that only 8 per cent of GCCs have advanced significantly across the three dimensions most critical to enterprise value innovation, competitive differentiation, and operational efficiency," it said. The report found that tech, media, and telecom firms lead in maturity, driven by higher investment in AI initiatives and depth of innovation It underlined AI, advanced AI use cases, including GenAI, and AI agents, as critical accelerator of GCC maturity. While top performers have moved beyond pilots to embed AI across core workflows, most GCCs remain trapped in early-stage experimentation, it said. "GCCs which treat AI as a bolt-on will never close the gap," Rajiv Gupta, Managing Director and Senior Partner at BCG, said. The frontrunners have strategically embedded AI into their operating models, at a scale which makes a material difference at the enterprise level. The leaders are not experimenting, they are delivering meaningful outcomes. Over 90 per cent of top-performing GCCs implement advanced AI use cases versus about 50 per cent of others. "The risk for others is falling into an autopilot mode," Gupta added.
Mint
4 days ago
- Business
- Mint
Only 8 pc GCCs advanced significantly across innovation, mkt advantage, efficiency: BCG report
New Delhi, Jun 4 (PTI) Only 8 per cent of Global Capability Centres (GCCs) have advanced significantly across the three dimensions key to enterprise value — innovation, competitive differentiation and operational efficiency, a new report from Boston Consulting Group (BCG) said. India, the US, and Mexico emerged as the most balanced GCC ecosystems, with India uniquely combining scale, innovation, and efficiency, it said. The report called for a step-change in how organisations structure, invest in, and activate their GCCs, not just as support engines, but as core drivers of innovation, AI adoption, and business outcomes. While GCCs are evolving rapidly in scope and ambition, the majority remain focused on delivery execution, under-utilising their potential to act as capability hubs powering enterprise-wide transformation. "A new report from Boston Consulting Group (BCG), 'Rewriting the Global Capability Center Playbook: Scaling Maturity with AI', finds that only 8 per cent of GCCs have advanced significantly across the three dimensions most critical to enterprise value — innovation, competitive differentiation, and operational efficiency," it said. The report found that tech, media, and telecom firms lead in maturity, driven by higher investment in AI initiatives and depth of innovation It underlined AI, advanced AI use cases, including GenAI, and AI agents, as critical accelerator of GCC maturity. While top performers have moved beyond pilots to embed AI across core workflows, most GCCs remain trapped in early-stage experimentation, it said. "GCCs which treat AI as a bolt-on will never close the gap," Rajiv Gupta, Managing Director and Senior Partner at BCG, said. The frontrunners have strategically embedded AI into their operating models, at a scale which makes a material difference at the enterprise level. The leaders are not experimenting, they are delivering meaningful outcomes. Over 90 per cent of top-performing GCCs implement advanced AI use cases versus about 50 per cent of others. "The risk for others is falling into an autopilot mode," Gupta added.
Hans India
4 days ago
- Business
- Hans India
India, US and Mexico emerge as most balanced GCC ecosystems: BCG
Mumbai: India, the US and Mexico have emerged as the most balanced global capability centre (GCC) ecosystems globally — with India uniquely combining scale, innovation and efficiency, a report showed on Wednesday. The report highlights AI — notably advanced AI use cases including GenAI, NLP and AI agents — as a critical accelerator of GCC maturity. While top performers have moved beyond pilots to embed AI across core workflows, most GCCs remain trapped in early-stage experimentation, said the report from Boston Consulting Group (BCG). 'GCCs have always been good at acting as the engine room — now the best ones are learning to steer the ship,' said Sreyssha George, Managing Director and Partner at BCG. AI has brought fresh momentum — enabling GCCs to lead transformation, not just support it. Over 90 per cent of top performers have set up or expanded AI-led Centers of Excellence in the past 18 months, a trend consistent across industries and geographies, he mentioned. The report outlines a three-step playbook for GCCs to accelerate maturity and have an increased role in enterprise impact: define a bold North Star aligned with the enterprise vision, prioritise high-impact value pools based on differentiating factors for top performers, and conduct structured diagnostics to benchmark capability gaps and build a roadmap for scaled transformation. The report said that GCCs poised to lead are those that reimagine their role — not just as delivery arms, but as capability centres driving innovation, enterprise agility, and competitive advantage. Those that invest in talent, embed AI deeply, and take co-ownership of outcomes are best positioned to shape the next wave of global enterprise transformation. 'GCCs which treat AI as a bolt-on will never close the gap,' said Rajiv Gupta, Managing Director and Senior Partner at BCG. 'The frontrunners have strategically embedded AI into their operating models, at a scale which makes a material difference at the enterprise level'. The leaders are not experimenting — they are delivering meaningful outcomes. More than 90 per cent top performing GCCs implement advanced AI use cases vs 50 per cent of others. The risk for others is falling into an auto-pilot mode, Gupta added.
Hans India
26-05-2025
- Business
- Hans India
The Coca-Cola India Foundation Brings Drinking Water Access to Ayodhya Through New Water ATMs
In a continued effort to strengthen public access to drinking water infrastructure, Anandana, The Coca-Cola India Foundation, in partnership with SM Sehgal Foundation, a rural development organization, and Ayodhya Nagar Nigam, has supported the installation of community Water ATMs across key locations in Ayodhya, Uttar Pradesh. These Water ATMs have been strategically placed in high-footfall areas identified that need reliable water access. Each Water ATM is directly connected to the Nagar Nigam municipal supply and supported by overhead storage tanks to ensure continuity. The water passes through Reverse Osmosis (RO) filtration and is stored in stainless steel chilled tanks and dispensed through hygienic public taps mounted on the kiosk exteriors—offering easy access to clean drinking water throughout the day for residents and visitors alike. Rajiv Gupta, Director, The Coca-Cola India Foundation, said, "Access to drinking water is a fundamental pillar of public health and community well-being. Our partnership with Ayodhya Nagar Nigam and the SM Sehgal Foundation is a strategic initiative that demonstrates our commitment to help improving water accessibility in the region through better infrastructure and local collaboration." Anjali Makhija, Trustee and CEO, S M Sehgal Foundation said, "Water is vital, and through our collaboration with Anandana, The Coca-Cola India Foundation, we help create solutions for communities. The installation of water ATMs in Ayodhya marks a significant step towards ensuring access to hydration, especially in a city that welcomes millions of pilgrims and visitors each year." Santosh Sharma, Municipal Commissioner, Ayodhya Nagar Nigam said, "This initiative underscores the positive role of public-private partnerships in enhancing urban infrastructure. Together with Coca-Cola India Foundation, we're addressing the need for reliable drinking water across key areas in Ayodhya, benefiting both residents and visitors. By strengthening the city's water access, this effort is a crucial part of our broader commitment to improving civic amenities and ensuring a sustainable, community-centered development." This latest initiative builds on the foundation's legacy of water stewardship. Through initiatives like Project Jaldhara, Anandana and the SM Sehgal Foundation have implemented water conservation and access projects across several water-stressed regions including Kolar in Karnataka, Anantapur in Andhra Pradesh, and Aurangabad in Maharashtra. These efforts have included check dam construction, desilting of traditional tanks, and decentralized drinking water systems that have directly benefitted over a million people across India. In Ayodhya, this effort continues that journey—supporting local governance, easing pressure on existing infrastructure, and enabling safe water access for all, regardless of background or status.
