M&S online shopping service to return in days after cyber attack shut down
Online shopping is set to return to Marks and Spencer (M&S) after being shut down more than a month ago following a cyber attack.
M&S was hit by a major cyber attack back in April with hackers gaining access to the company's IT systems through a third party after 'human error'.
Customer personal data, which could have included names, email addresses, postal addresses and dates of birth, was also taken by hackers.
As a result of the cyber attack, M&S was forced to pause all online and app orders and temporarily lay off staff at its Castle Donington clothing and homewares logistics centre.
Percy Pigs latest victim of M&S cyber attack by teen gang 🐷. Empty shelves - including some wines and beer too. M&S spokeswoman says that to manage the hack it took 'some systems offline' resulting in 'pockets of limited availability'. Stock isn't coming to stores pic.twitter.com/iRqQGSilZ8
— Ashley Armstrong (@AArmstrong_says) April 30, 2025
M&S stores have also been left with empty shelves in the past month due to the attack.
However, M&S shoppers received good news on Tuesday (June 10) morning, with the retailer revealing it will be bringing back online shopping "this week".
In a post on social media, M&S said: "We are bringing back online shopping this week.
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"A selection of our best selling fashion ranges will be available for home delivery to England, Scotland and Wales.
"More of our fashion, home and beauty products will be added every day and we will resume deliveries to Northern Ireland and Click and Collect in the coming weeks.
"Thank you sincerely for your support and for shopping with us."
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