Airtel's Xtelify launches 'Airtel Cloud' to support digital business operations
Bharti Airtel's Xtelify introduced Airtel Cloud for Indian businesses. The platform handles significant transactions and offers various services. Xtelify also launched an AI software platform for global telcos. This platform includes features like a converged data engine and workforce management. Partnerships were established with Singtel, Globe Telecom, and Airtel Africa.
ETtech Airtel's Xtelify launches 'Airtel Cloud' for business Airtel's Xtelify on Monday launched 'telco-grade cloud platform 'Airtel Cloud' to meet the digital needs of businesses in India.The cloud platform is tailored to handle 140 crore transactions per minute for Airtel's own use in India, which is now extended to serve businesses pan-India."It is a very pivotal moment in our history as we take our world-class, home-grown platforms of Airtel Cloud and software solutions to businesses in India and telcos all over the world," said Gopal Vittal, Vice Chairman and MD of Bharti Airtel.Hosted on next-gen sustainable data centres, with Gen-AI-based provisioning, and managed by 300 certified cloud experts, the highly secure and reliable Airtel Cloud offers IaaS, PaaS, and advanced connectivity and guarantees secure migration, effortless scaling, lower costs, and no vendor lock-ins," the company said in a stock exchange filing."Today, we are also excited to take our telco-grade, sovereign-cloud platform and help businesses in India innovate faster, scale smarter, and stay secure in today's rapidly evolving digital landscape," Vittal added.
He also stated that all controls of the cloud platform will reside strictly in India to ensure zero possibility of any entity outside India being able to access any part of cloud data or its working.Xtelify signed three global partnerships for the newly launched platform with Singtel, Globe Telecom and Airtel Africa.Alongside Airtel Cloud, Xtelify also launched an AI-powered, future-ready software platform for global telcos.The software platform comes with the following features for telcos: a converged data engine for AI led insights and intelligence at scale
a Workforce platform for real-time task streamlining
an experience platform for managing every element of customer journey Xtelify signed partnerships with Singtel, Globe Telecom and Airtel Africa to build and run the new platforms."We are privileged to have signed on partnerships with three top tier companies already - Singtel, Globe Telecom and Airtel Africa," Vittal said.Bharti Airtel's wholly-owned subsidiary Xtelify has launched the following software platforms: XtelifyWork - Signed with Singtel, Xtelify Work is an enterprise-grade, plug-and-play transformative platform to equip Singtel's field teams in Singapore with AI-powered capabilities like fleet optimization, automated task management and real-time tracking and governance that will enhance productivity.
Xtelify Serve - Signed with Globe Telecom for the Philippines, this is an AI-powered customer services platform which will help Globe Telecom in elevating it's customer experience at scale through omni-channel service assurance, streamline business processes and intelligent data-driven operations.
Xtelify Data Engine and Xtelify Work - Signed with Airtel Africa, these platforms will empower company's 150K-strong field team across 14 countries with market insights for micro-targeted strategies and unlock critical use cases like spam and fraud protection for their customers across Africa.
Xtelify IQ - This platform will enable secure, real-time,omni-channel customer engagement, to enhance both service quality and customer experience. "This partnership with Airtel and Xtelify is a bold step forward in that aspiration, empowering us to serve our customers with greater empathy, intelligence, and speed," said Carl Cruz, President and CEO of Globe Telecom."It's clearly a watershed moment for us going into technology services, the launch of Airtel Cloud in India, which is a Telco-grade cloud," Vittal told ANI."We've been using that cloud for the last 6 years, so we have a lot of experience. We're now extending this to customers, and we feel it is a real proposition here for them to save money as well as have high reliability," he added."We're also running our homegrown software platforms. We run all our businesses through that and all our customer journeys through it. We've extended those also to customers. We've won some big deals, multi-million dollar deals," Vittal said.
Bharti Airtel MD also said that the company is having many more conversations for deals with other companies.
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