Car finance: What is the court case about and what does it mean for me?
It is set to bring clarity over how the law should be applied to motor finance arrangements following a Court of Appeal decision last October.
The ruling will have much wider ramifications for the industry, and the financial services sector, and could mean millions of motorists are due compensation as a result.
What is the background to the case?
The Supreme Court – the UK's highest court – is considering an appeal against a Court of Appeal ruling made in October last year, relating to three claimants who had each bought cars on credit.
In each case, the car dealer made a profit on the sale of the car but also received a commission from the lender for introducing the business to them – which the three claimants argued they did not know about.
The Court of Appeal found that 'secret' commission payments, as part of finance arrangements made before 2021 without the motorist's fully informed consent, were unlawful.
The lenders, FirstRand Bank and Close Brothers, are challenging that decision.
Why is this case so important?
Wayne Gibbard, who leads the automotive finance practice at law firm Shoosmiths, said Friday's Supreme Court decision will be 'absolutely fundamental to what happens next' for the sector.
He said it will inform the scale of potential compensation for customers, which will be overseen by the UK's Financial Conduct Authority (FCA).
The FCA previously said that, if it thinks there was widespread harm to consumers as a result of commission payments, then it could set up an industry-wide redress scheme.
It said it will confirm within six weeks of the Supreme Court judgment whether it is planning to launch such a scheme.
Mr Gibbard stressed that this response will be particularly important going forward.
He said: 'People can make an informed decision – the query is around their harm, have they been mis-sold something?
'And I think that's been absent in the conversation.'
What does it mean for consumers?
If Supreme Court judges side with the claimants then it could mean that many people who took out a car loan before 2021 may be due a payout, although it is difficult to say at this point how many.
If it sides with the lenders, then it is likely to significantly limit the scope of potential payouts to motorists.
However, the FCA is still looking at compensation for potential mis-selling of some types of motor finance arrangements – known as discretionary commission arrangements (DCAs) – so this could go ahead regardless.
Does it mean I am entitled to compensation?
If the FCA decides to proceed with a redress scheme, it is likely to clarify what type of motor finance arrangements it applies to – and potentially include all deals where people were not told clearly enough, or at all, that the car dealer was receiving commission.
A scheme is intended to be simpler for consumers than making a direct complaint to providers.
The watchdog said it would expect 'fewer consumers to rely on a claims management company, meaning they would keep all of any compensation they receive' and would be 'more orderly and efficient for firms than a complaint-led approach'.
Mahesh Vara, a legal director for Shoosmiths, said a decision that secret commission payments were unlawful would 'naturally be a boon to claimants firms and consumers'.
'I think this is one of the first large-scale consumer mis-selling 'scandals' of the social media digital age,' he said.
'It's now leading to a greater expectation of there being almost a guaranteed payment. That is what the FCA will have to consider.'
Adverts from claims management companies have sprung up significantly in the lead up to the court decision – but some regulators have been warning against using them as people may be charged for a service they ultimately do not need.
What could it mean for the wider industry?
About 80% of new cars are bought using motor finance in the UK – so the decision could have major consequences for this industry.
Mr Gibbard said: 'The FCA has got to make sure the market is stabilised – this is the second biggest credit market outside of mortgages.
'This is more than provision of credit – this is people getting to work, taking somebody to hospital, taking the kids to the playground – so this is a real facilitator for the economy.
'I think there is a risk, but everybody is so acutely aware of that risk so hopefully it won't have that disruptive effect.'
Mr Gibbard also said a decision could have 'far-reaching consequences' with other parts of the financial services sector also potentially coming under pressure for commission payments on loans.

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Times
4 hours ago
- Times
How drivers were sold a car finance compensation fantasy
Britain has narrowly avoided a costly car finance compensation free-for-all after a landmark court ruling derailed chances of a payout for millions of drivers. Claims lawyers had been bombarding consumers with adverts suggesting they may have been entitled to thousands of pounds in a scandal over hidden commission on car finance deals. The scandal had been expected to rival the mis-selling of payment protection insurance, which cost banks more than £38 billion. It was thought that nearly 15 million drivers could be entitled to payouts worth as much as £44 billion in total — although Friday's Supreme Court ruling means the numbers are set to be far smaller. Questions have now been raised over whether those using car finance really lost out and how many of them deserve compensation at all. The chancellor, Rachel Reeves, had tried to intervene ahead of the ruling — arguing that a colossal compensation bill for the industry would damage the economy and consumers. The Supreme Court ruled on three cases where consumers bought cars on finance and argued that they had been treated unfairly because they had not been told about commission involved in their deals — which ranged from £183 to £1,651. The court rejected two of the three cases, but upheld a complaint by Marcus Johnson, a factory worker from south Wales — because in his case the £1,651 commission in his loan was 55 per cent of the fee (including interest) on his loan over five years. 'The fact that the undisclosed commission was so high is a powerful indication that the relationship between Mr Johnson and the lender was unfair,' the court's judgment said. It leaves the door open to claims for compensation on deals that contained large amounts of commission, or where the commission model influenced what they paid. How much would be needed for a deal to be unfair is something that is likely to be decided by the City regulator, the Financial Conduct Authority (FCA), which said it would confirm if it would introduce a redress scheme before stock markets open on Monday morning. The FCA had been investigating finance deals that had used a model called discretionary commission, which incentivised dealers to give customers a worse interest rate on their loan. However, a judgment by the Court of Appeal last October opened the door to compensation claims by millions of motorists who had bought cars on finance, regardless of the commission model. Lenders appealed to the Supreme Court over the ruling. About nine in ten cars are bought on finance and £39.7 billion was borrowed on more than two million cars in the year to May, according to the Finance and Leasing Association, a trade body. The Court of Appeal had ruled in October that car dealers had a duty to make clear the nature and value of any commission paid to them to ensure that borrowers could give 'informed consent' before agreeing to a deal. Reeves was among those concerned about a claims free-for-all, with the Treasury reportedly drawing up contingency plans to shield lenders from having to pay out billions of pounds in compensation. The Treasury attempted to intervene in the Supreme Court case, arguing that a ruling had 'the potential to adversely affect the United Kingdom's reputation as a place to do business, with a consequent impact on economic growth'. In the meantime complaints about car loans to the Financial Ombudsman Service (FOS), a body that solves disputes, have risen from 4,130 in the first three months of 2023-24 to 37,230 in the last three months of 2024-25. Most of these have been brought by claims companies and no-win, no-fee law firms that file complaints on behalf of consumers in return for up to 30 per cent of any compensation. These companies have swamped radio, social media and television with adverts that tell consumers they could be owed thousands of pounds. On Thursday the FCA said it had required 224 adverts from claims firms about car finance to either be taken down or changed. There had been highly speculative figures advertised for how much consumers could get back, it said, including compensation figures that did not make clear they covered multiple car loans and misleading claims that refunds were guaranteed. It said companies had been signing up consumers without their consent after they clicked on adverts. Philip Salter, a former FCA regulator now at the consultancy Sicsic Advisory, said: 'I haven't liked a lot of the claims company advertising. You've had a lot of companies arguing that time is running out, but the clock hasn't even started. It's been a bit of an unseemly scramble.' • Common sense has triumphed over compensation culture If there is to be compensation for consumers, it is expected that the FCA will announce a free redress scheme where lenders will contact those eligible, meaning consumers should not need to use a claims company. Gary Greenwood from the investment bank Shore Capital said: 'It's one of those things where if you go by the letter of the law of the previous Court of Appeal judgment, you're almost coming to the conclusion that commission is bad. But the problem is that if you look at the reality of what had happened, there doesn't seem to have been a lot of consumer harm that's gone on. 'So any sort of redress has got to come down to: has there been any consumer harm here, or are people just trying to claim money back on a technicality?' Greenwood said. Charlie Nunn, the chief executive of Lloyds Banking Group, which runs Britain's biggest car finance lender, Black Horse, has denied the scandal was on the same level as PPI. 'Some 80 per cent of people need finance to buy a new car, and a large number of second-hand car buyers do as well,' he told The Times in January. 'We need a well-functioning motor finance industry that supports consumers.' The National Franchised Dealers Association, a trade body, told the Supreme Court that 'nobody goes to a car dealer with a reasonable expectation that it is acting without self-interest in relation to any of the products it sells'. The Supreme Court's judgment could have been the difference between lenders facing a compensation bill of £11 billion — for complaints about a specific form of commission — and £29 billion, according to Royal Bank of Canada Capital Markets, an investment bank. It could also have led to compensation claims about the sale of other financial products such as insurance where commission was involved but not properly disclosed. Consumers in turn could have had to foot the bill. Stuart Masson, the editor of the advice website The Car Expert UK, said that if lenders have to pay compensation to millions of people, car finance could get more expensive in the future as the industry tries to 'claw back' that money. 'That's not money they're going to find down the back of the sofa,' he told the BBC. 'They're going to have to get that back from increasing the costs of future lending, which won't just be on car finance. It could be on credit cards, it could be on personal loans, it could be on mortgages.' In January Reeves told bankers at the World Economic Forum in Davos, Switzerland: 'There is nothing pro-consumer about making it harder for people to buy an affordable car for their family.' Before the courts widened the scope of possible mis-selling, the FCA had been investigating a specific model of commission called discretionary commission. This is where the cut that lenders paid dealers was linked to the interest rate consumers were charged, incentivising dealers to charge borrowers more. This model was used in about 35 per cent of car finance deals, according to the FCA, before it banned the practice in January 2021. The FCA said consumers could have paid about £1,100 more in interest over a four-year £10,000 car finance deal because of this commission model — which is being used as the basis for many of the estimates around possible compensation. Salter, who worked on the ban when he was at the FCA, said: 'That previous Court of Appeal ruling surprised me. I think everyone knows that if they're buying a car the salesman's getting commission, don't they? But discretionary commission never felt right to me.' The FCA began its investigation in January last year on whether consumers had been properly told about the link between their repayments and the commission. The investigation was kicked off by two rulings by the ombudsman against Lloyds and Barclays last year, which ordered the banks to refund two consumers more than £1,000 each. The FCA is expected to set out its next steps, including whether there will be a redress scheme, within six weeks. Any scheme would be free and easy for consumers to use, it said, while the FOS is also free for consumers to appeal to. Rob Lilley-Jones from the consumer group Which? said: 'It's vital that finance firms are held accountable for mis-selling and if a large number of motorists are eligible for compensation consumers are likely to be bombarded with ads from claims firms offering to take on their case. 'Affected customers should be careful when enlisting the services of claims management companies as the wrong choice could lead to their case being poorly handled, losing a significant portion of the compensation in legal fees — or both.' Coby Benson from the law firm Bott & Co, which helped win the ombudsman's case against Lloyds, said the experience from PPI was that consumers could sometimes recover more money by going to court than through a redress scheme. He said: 'We would support a proactive redress scheme if it fairly compensated consumers. But we have doubts over the effective implementation of a scheme, because our data shows that about half of clients have a different address now to that which the lender had from the time of the agreement.'


Glasgow Times
8 hours ago
- Glasgow Times
Drivers should be ‘very pessimistic' over car finance claims, say lawyers
Industry analysts also said on Friday that banks will 'breathe a sigh of relief' after the Supreme Court ruled they are not liable for hidden commission payments in car finance schemes. Nevertheless, the financial watchdog has said it is still considering whether to launch a redress scheme for consumers who potentially receive compensation. Lawyers have also indicated that some consumers should still consider pursuing their claims over 'unfair' treatment. We welcome that the Supreme Court has clarified the law. We want to provide clarity as quickly as possible. So we'll confirm whether we will consult on a redress scheme before markets open on Monday 4 — Financial Conduct Authority (@TheFCA) August 1, 2025 Two lenders, FirstRand Bank and Close Brothers, went to the UK's highest court to challenge a Court of Appeal ruling which found 'secret' commission payments paid by buyers to car dealers in agreements before 2021 without the motorist's fully informed consent were unlawful. The ruling last year found three motorists, who all bought their cars before 2021, should receive compensation. But in a decision on Friday, justices at the UK's highest court overturned the Court of Appeal, though some customers could still receive payouts by bringing claims under the Consumer Credit Act (CCA). Lawyers for the lenders told the Supreme Court at a three-day hearing in April the decision was an 'egregious error', while the Financial Conduct Authority intervened in the case and claimed the ruling 'goes too far'. However, the judges upheld a claim brought by one driver under the CCA that his relationship with the finance company had been 'unfair', awarding him the commission amount of £1,650.95 plus interest. Lizzy Comley, chief operating officer of consumer law firm Slater and Gordon, said the ruling still reinforces the right of many consumers to pursue claims. Following today's Supreme Court decision regarding the mis-selling of car finance, Slater and Gordon's, Elizabeth Comley, has issued the following statement. Read the statement in full on our website: — Slater and Gordon UK (@SlaterGordonUK) August 1, 2025 She said: 'This landmark ruling is positive news for the millions of people who have lost money due to the car finance mis-selling. 'The court confirmed that for years, consumers have potentially been unfairly overcharged on car finance agreements, and this ruling reinforces their right to pursue justice and recover the compensation they deserve.' However, others have said that the ruling will make it harder for most claims. Nicola Pangbourne, partner at Kennedys law firm, said: 'If I was a driver, I would be very pessimistic about getting compensation. There's now quite a few hurdles they've got to get through.' Industry experts have suggested the ruling will be broadly seen as a success for lenders, who had been preparing for significant compensation payments. Caroline Wayman, global head of financial Services at PA Consulting, said: 'Lenders will breathe a sigh of relief at the ruling, but it should still be a wake-up call for firms to scrutinise any large, undisclosed commissions in their business. 'Firms should ask themselves whether it still feels justifiable or could be considered unfair, particularly if they haven't disclosed commercial ties to the broker and it won't be enough to expect customers to have read and understood the fine print.' On Friday, a spokesperson for the Financial Conduct Authority said after the ruling that it would confirm whether it will consult on any such scheme by 8am on Monday. They said: 'We want to bring greater certainty for consumers, firms and investors as quickly as possible.'


BBC News
10 hours ago
- BBC News
Car finance judgement 'a hard pill to swallow'
A ruling by the UK's most senior judges later has closed down an opportunity for millions of motorists to claim compensation for motor finance Supreme Court decided not to uphold an earlier ruling which found that hidden commission payments to car dealers were the ruling left open the possibility of claims for compensation for large commissions that were BBC talked to two of the people who brought the case to the Supreme Court, plus a person who is planning to make a claim. 'A really big bag of salt' Marcus Johnson from Cwmbran, Torfaen, was one of the claimants in the landmark described the the outcome as "a bitter pill to swallow", although was awarded just over £1,650 on the grounds that his relationship with the lender was said he was "pleased for myself, but not for the hundreds of others" who will now miss out."It's weird," he said. "It's a win, but it's a really big bag of salt to go with it".He was 27 when he bought a blue Suzuki Swift in 2017, and did not know that the commission had been paid, although the lender said he had signed a after passing his driving test in June of that year he walked into a car dealership, and within an hour was driving away in a car he liked, "very excited".It wasn't until threes years later, when he had paid off the finance on the car, that he realised he still had almost the cash price of the car left to was then he decided to contact the three claimants won their test cases, it could have opened up lenders to compensation claims totalling about £ it stands, that bill could shrink to between £5bn and £13bn, according to accountancy and advice firm BDO. 'There's still meat on the bone' Andrew Wrench has been described as "a postman with a penchant for fast cars".He says that description "made me chuckle". The 61-year-old is ex-forces, and also held other positions before becoming a postman, but he is proud to have been described as "the Erin Brockovich of Stoke-on-Trent".He says he is pleased that Marcus was awarded compensation, and that there will be further claims arising from that judgement."There's still meat on the bone," he says, adding that he is glad he helped throw light on the subject, even though his own case was not successful."I just want people to be accountable, and I don't want them getting away with being deceitful and dishonest," he adds. "It all comes down to: honesty is the best policy."Andrew's lawyer, Kavon Hussain of Consumer Rights Solicitors, says that the judgement was "a mixed bag", but showed that the Supreme Court expected car dealers to "always be acting in their own interests" and people should not expect a good deal. 'I'm going to chase my claim' Although it has been a mixed result for the claimants in the case, some people are determined to pursue dealers were paid a bigger commission if they sold a higher interest rate on the were known as discretionary commission arrangements (DCAs) and were banned by regulators in Caffrey, from Blackburn, bought a car in 2009 after maternity leave. Her son was born with certain medical needs, and she wanted a car to get to work and multiple doctor appointments."I'm going to pursue my claim, but I do feel for the people it's put a stop to," she says. "They won't be compensated and I find that quite sad."Jemma feels she was "taken advantage of as a vulnerable new mum". She trusted the car dealership to give her the best deal it could, and paid a high interest rate for her blue Corsa, which she named "Colin". It was not until years later, having read about car finance in the local press, that she went to a law firm to bring a now intends to pursue it.