Al Jaidah Automotive Company reopens after paying QR 180,000 fine for consumer violations
The showroom was previously closed due to violations of the Consumer Protection Law, including delays in providing spare parts and after-sales service problems. The Ministry recorded 29 violations during inspections.
To resolve these problems, Al-Jaidah Automotive has: Resolved all complaints received by the Ministry about spare parts.
Increased spare parts stock by 1.6 million Qatari riyals to reduce waiting times.
Paid fines totalling QR 180,000
Improved the supply process from the manufacturer.
The Ministry emphasised that it will continue to enforce consumer protection laws strictly to ensure a fair commercial environment and protect customers' rights.
For any complaints or inquiries, customers can contact the Ministry's call center at 16001.
RELATED: Automotive company temporarily closed for violating consumer protection law
Source: Ministry of Commerce and Industry
Cover image: Coworker
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