Plan for police unit to improve public safety & service delivery
Bhubaneswar: The commissionerate police are planning to engage a professional agency to conduct an extensive study of policing and crime control requirements in Bhubaneswar and Cuttack.
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Senior police officers said the initiative aims to enhance public safety and improve service delivery in the twin cities.
"We plan to set up a project management unit (PMU) with a data-driven approach to understand the evolving needs of our citizens and strengthen our policing infrastructure. Thw study will help us identify gaps in our current system and implement more effective crime prevention strategies," a senior police officer told TOI.
The proposed unit's objective is to leverage technology for modernising police operations and strengthening police-citizen relationships. The PMU is likely to analyse various aspects of public service delivery, including emergency response times, citizen satisfaction levels and crime patterns across different areas in both cities.
"The study will provide valuable insights into areas requiring immediate attention.
We are particularly interested in understanding how technology can be better integrated into our operations and public service delivery mechanism," the police officer said.
The agency will facilitate proper implementation of police-related projects, and ensure better communication management. The PMU will design, develop, customise, test and manage existing as well as new software, web-based and mobile applications.
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"Its key responsibilities will be to plan, design, launch awareness campaigns on cyber safety, road safety and drug demand reduction. It will maintain better and effective communication with citizens by using different social media platforms for better public safety. PMU will also assist us in setting up a social media listening laboratory," the police officer said.
The agency will suggest and document upgrade of command and control infrastructure, and prepare SOPs for integrating public CCTVs with the police control room.
Its experts will build the skills and capacity of personnel in the emergency response support system (ERSS) and police control room (PCR).
"The agency will document and present performance reports on citizen-centric initiatives. It will work to create a positive perception in the minds of the stakeholders about the efficiency and effectiveness of Odisha police in general and commissionerate police in particular," the senior police officer stated.
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