
LIC, Bajaj Allianz Relax Insurance Claim Procedures For Victims Of Air India Flight AI 171 Crash
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LIC announces that in place of a death certificate, any govt record indicating death due to the crash or proof of compensation paid by the govt or the airline will be accepted.
A day after the tragic crash of Air India Flight AI 171 in Ahmedabad, state-owned Life Insurance Corporation of India (LIC) and private insurance firm Bajaj Allianz on Friday announced a series of measures to relax the insurance claim procedures to support the affected families.
In an official statement, LIC said it would expedite claim settlements for its policyholders affected by the tragedy.
'LIC of India is committed to supporting those affected and will expedite claim settlements to provide financial relief," the statement read.
It has relaxed documentation requirements to minimise procedural hurdles for grieving families.
LIC's Relaxation in Proof of Death Rules
LIC announced that in lieu of a death certificate, any official government record citing the policyholder's death due to the crash will be accepted. Additionally, proof of compensation paid by the central or state government or airline authorities will be treated as sufficient evidence of death.
'LIC of India has announced many concessions to mitigate the hardships of the claimants of LIC Policies. In lieu of death certificates, any evidence in Government Records of death of the policyholder due to the plane crash or any compensation paid by Central/State Government /Airline Authorities will be accepted as proof of death," the company said in a statement.
LIC also said it has instructed its teams across India to proactively reach out to affected families. Special cells have been activated across its branches, divisions, and customer zones.
'All efforts will be taken to ensure that the claimants are reached out and claims are settled expeditiously to the affected families," LIC stated.
It said that for immediate support, claimants may visit the nearest LIC branch or customer service zone or call LIC's dedicated helpline at 022-68276827.
In the statement, the company said, 'LIC of India expresses deep grief over the death of on-board passengers and crew members of Air India flight AI 171 and also people on the ground who were killed due to the plane crash in Ahmedabad."
Air India Flight AI 171, a Boeing 787 Dreamliner bound for London, on June 12 crashed shortly after take-off from Ahmedabad's Sardar Vallabhbhai Patel International Airport, resulting in 241 deaths on board and few on the building it fell on.
Bajaj Allianz Eases Claim Settlement Rules
Bajaj Allianz On Thursday also announced a simplified claim settlement process for policyholders.
'For quicker assistance, we have setup a Simplified Claim Settlement Process for Bajaj Allianz Life Policyholders," it said, while relaxing norms for submitting policy claims and simplified the documents that will be required.
Claimnants need to submit –
Certificate / Evidence from Government Authority / Aviation Authority/Hospital Official confirming death due to the air crash.
Claim Intimation Form with Bank Details (NEFT Mandate Form attested by Bank Authorities or Cancelled Cheque or Bank Account Passbook)
Nominee / Beneficiary KYC Documents.
First Published:
June 13, 2025, 14:35 IST

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