Bank of Ireland warns of spike in scam targeting customers
Bank of Ireland is issuing a warning to the public following a dramatic spike in a sophisticated 'safe account' scam.
Fraudsters are targeting customers with convincing fake texts and phone calls, tricking them into transferring their money to bogus 'safe accounts', in many cases via Revolut.
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The Bank has seen a tenfold increase in reports of this scam in just 24 hours, compared to weekly levels earlier this year.
Customers have been receiving text messages requesting that they call a phone number about a suspicious transaction or activity.
The message claims to be from Bank of Ireland, and the message will sound like a genuine Bank of Ireland text, with messages often saying "Do you recognise this transaction?'; or 'A transaction for [value] to [merchant] was declined and your card has been placed on hold' - followed by 'if this was not you / if you don't recognise this / etc. please call us back on [callback phone number].
The callback number will be answered by someone claiming to be from Bank of Ireland, and there has been suspicious transactions and the customer's account is compromised.
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The person will then be asked if they have a Revlout or other secondary account. If they say yes, they will be told to move their money in their Bank of Ireland account into their own Revolut account/ or secondary account.
The victim is then told they then need to move their money from their Revolut account to a new 'safe' account.
Callback numbers are usually landline numbers including 01 / 1800 / regional codes.
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