Amazon India expands Pharmacy service, launches at-home Diagnostics: Cities lab tests service is available in and more
has unveiled
Amazon Diagnostics
, a new at-home healthcare service enabling customers to book lab tests, schedule appointments, and access digital reports seamlessly through the Amazon app. The service is offered in partnership with
Orange Health Labs
and is available across over 450 PIN codes in Bengaluru, Delhi, Gurgaon, Noida, Mumbai, and Hyderabad.
Amazon Diagnostics integrates with the company's existing Amazon Medical portfolio, which includes
Amazon Pharmacy
and Amazon Clinic.
'Amazon Diagnostics builds on the foundation of Amazon Medical, offering customers access to essential diagnostic services with the same ease and reliability they expect from Amazon,' an Amazon India spokesperson said in a statement. By combining diagnostics with pharmacy and clinic services, we aim to simplify healthcare delivery for millions.'
Amazon Diagnostics Service Details and Features
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Amazon Diagnostics service offers over 800 diagnostic tests, ranging from routine health checkups to specialized lab tests such as Complete Blood Count (CBC) and Platelet Count. Customers can schedule doorstep sample collection, available daily from 6 AM to 9 PM, with Orange Health Labs promising sample pickup within 60 minutes of booking in select areas. Test results are delivered digitally via the Amazon app.
Amazon Pharmacy, part of Amazon Medical, provides access to a wide range of prescription medications and healthcare essentials, said to be complemented by free telemedicine consultations and delivery benefits for both Prime and non-Prime members. Amazon Clinic, meanwhile, enables virtual consultations with licensed doctors for primary healthcare needs, such as common ailments and chronic condition management.
How to access Amazon Diagnostics services
Amazon Diagnostics is accessible exclusively through the Amazon India app, where users can browse tests, book slots, and track their appointments in real time.
Amazon takes on Lal Path, Apollo and other Diagnostics services
The launch comes amid a surge in demand for at-home healthcare services in India, driven by increasing health awareness and the convenience of digital solutions. Amazon Diagnostics enters a competitive market, rivaling established players like 1mg, Netmeds, and Apollo 24|7, which also offer similar diagnostic and pharmacy services. However, Amazon's vast logistics network and integration with its app ecosystem could give it a significant edge in scaling the service nationwide.
Industry analysts suggest Amazon's entry into diagnostics could disrupt the market by leveraging its Prime membership base and delivery infrastructure. 'Amazon's ability to combine diagnostics, pharmacy, and telehealth under one platform positions it as a formidable player in India's healthcare space,' said Priya Sharma, a healthcare technology analyst based in Delhi.
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