Cong launches online public grievance portal
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Guwahati: Assam PCC on Monday officially launched an online public grievance portal called 'Assam Justice', designed to address public concerns and advocate for social justice in the state.
The inauguration ceremony took place at Rajiv Bhawan, Guwahati, with prominent attendees, including leader of opposition Debabrata Saikia, working presidents Zakir Hussain Sikdar and MLAs Diganta Barman, Wazed Ali Choudhury, Aftabuddin Mollah, APCC Women's Wing president Mira Barthakur and senior spokesperson Rituparna Konwar.
Saikia said www.assamjustice.com was created to enhance communication with the public and hold state govt accountable regarding grievances of the public.
The initiative, influenced by Rahul Gandhi's vision and Congress principles, provides Assam residents a straightforward method to submit their concerns and obtain solutions.
Describing the portal as a new platform for protecting public rights, ensuring govt accountability, and promoting transparency, Saikia said, "It will act as a digital bridge between the public and the opposition. Citizens across the state will be able to raise issues related to local governance, public health, education, roads, and infrastructure."
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Through this platform, the state PCC and Congress aim to consolidate public grievances and bring them directly to the attention of the govt. "The portal will allow anyone from Assam to submit complaints, which the party will then review and forward to the relevant departments for prompt resolution," Saikia said.
The portal will especially focus on highlighting irregularities and mismanagement in areas under the Panchayati Raj system. It will push for resolution of failures in govt services including healthcare, education, roads, sanitation, and more.
Clarifying that this is not just a platform for lodging complaints but rather a step to consolidate the ground realities of public service failures, Saikia reiterated that this is an initiative to expose the shortcomings of the govt.
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