Customers left 'raging' after Glasgow spa suddenly closes
The Gin Spa, located on Virginia Court in Merchant City, has shut it doors leaving customers with vouchers and bookings for the spa disappointed.
A message on the spa's website reads: "Gin Spa has now closed it's doors.
"We'd like to offer our sincere thanks to all of our customers over the years.
"Further information will follow as soon as possible."
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(Image: ginspa.co.uk) The business is also listed as "permanently closed" on Google.
Gin Spa Limited has gone into liquidation according to Companies House with the commencement of winding up dated as Tuesday, May 20.
However, customers say the spa had been selling vouchers via itison and taking bookings on its website up until the closure.
They are now trying to get refunds but have been struggling to get a response from the spa.
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(Image: google.com)
In a thread shared on Reddit, one person commented: "I bought two vouchers from them just a couple of weeks ago, what a f*****g scam."
A second person agreed: "Same here , bought from them directly… I'm raging."
Some people also commented on the spa's most recent Instagram post from May 11.
One person wrote: "My friend and I were gifted a £240 voucher for our 40ths that we were booked in to use on Saturday before being cancelled at the last minute.
"I'm hoping it can be claimed back if it was paid for on a credit card."
Another said: "So sad that you continued to advertise and sell vouchers right until you ghosted everyone.
"Now you announce you've closed."
The Gin Spa first opened its doors in 2017, offering a range of spa treatments and was originally partnered with specialist bar Gin71 which closed last year.
We previously reported the spa was bought over by new owners in 2022 and was closed to undergo a £300,000 investment before reopening in November of that year.
The makeover included a new subterranean spa pace which tripled the capacity of the spa and included eight new treatment rooms.
Gin Spa and itison have been contacted for comment.
Have you been affected by the closure of The Gin Spa? If so, please get in touch at Nicole.Mitchell@newsquest.co.uk
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