Ex-Ibiza worker claims British tourists are overcharged by simple yet common scam

Daily Record

11 hours ago

The former fast food worker reveals a shocking tale of deceit and mistreatment of UK tourists.
An ex-staff member at an Ibiza fast food restaurant has claimed British tourists are conned out of money using an easy and widespread scam. The woman, who asked to remain anonymous, said she was ordered to charge tourists more than locals when she worked at the fast food franchise in Ibiza's party resort San Antonio.
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The female has reportedly lodged a formal complaint alleging malpractice by the Spanish eaterie, which has not yet been named. The Daily Mail reports the restaurant is on the resort's Doctor Fleming Avenue. and the claims come just days after a UK tourist was left fighting for his life after being knocked down in San Antonio.
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The former employee claims that senior staff members mistreated or threatened employees who refused to follow bosses' orders to charge travellers more or upgrade their meals to larger sizes, reports the Express.
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Speaking to Ibiza newspaper Periodico de Ibiza, she said: "Workers were instructed to charge for more expensive products.
"For example, if a customer, generally British tourists staying in the area, asked for a hamburger with cheese, employees were told to serve them an XL hamburger with cheese and add several extras, like extra hamburgers, extra cheese, XL chips or other products they hadn't asked for.
"We had to do it without them realising."
She went on to say: "I didn't want to form part of that. I didn't want customers getting annoyed with me over that."
The former employee at the fast food eatery said she was sacked halfway through her shift for refusing to overcharge customers.
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She said: 'They made me sign papers that said I hadn't passed my trial period.
She also alleged the franchise owner had refused to accept a work uniform when she went to return it, saying one of them had grease stains on it.
Defending her decision to speak out and alleging staff were mistreated in other ways, like being made to mop the floor with their bare hands by abusive bosses, she said: 'The most important thing for me is to make the situation public, for former colleagues who have to carry on enduring this inhumane treatment.'
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San Antonio Town Hall could not be reached for comment.
The resort on Ibiza's west coast has long been a favourite with British tourists.
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However, San Antonio has come under the spotlight this summer following a number of tourist deaths in hotel plunges.
Dundee-born ice hockey star Gary Kelly, 19, became the fourth holidaymaker to die at four-star Ibiza Rocks Hotel since April 27 when he fell from a third-floor balcony on July 21 in an incident which the Civil Guard has described as an accident.
On July 7 Ewan Thomson, 26, from Aberdeen, fell to his death at the same hotel, with his sister Teila claiming afterwards: 'Once it did happen, the hotel's response was just completely heartbreaking; almost as if it never happened.'
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A 19-year-old Italian tourist of Turkish origin plunged to her death on April 27 from a fourth-floor at the hotel, owned by the Ibiza Rocks Group which is led by the British founders of island super club Manumission.
In the early hours of yesterday morning a British holidaymaker was left fighting for his life after being run over in Doctor Fleming Avenue.
Ibiza and its neighbouring island, Majorca, have been the centre of anti-mass tourism protests over the past couple of summers.