Air India Pushes Jet Upgrade to Lure Back Disgruntled Passengers
Air India long languished under government ownership while cash-rich Middle Eastern rivals siphoned off travelers. Now the airline is trying to even the score with cheaper fares, fresh cabins and lounges as well as shorter layover times.
The multi-year turnaround program will initially focus on the airline's 27 Boeing Co. 787-8 Dreamliners that are more than 10 years old in some cases, with Air India seeking to complete a refit in early 2027. A second stage, involving older Boeing 777 widebodies, will start late next year, though that step is proving more complex because of issues with seat suppliers, Chief Executive Officer Campbell Wilson said.
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