'New Heights' Address Taylor Swift Podcast 'Glitch'
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New Heights has spoken out following a "glitch" the podcast encountered during Taylor Swift's episode.
The show—which is co-hosted by Kansas City Chiefs tight end Travis Kelce and former Philadelphia Eagles star Jason Kelce—released its highly anticipated episode with the pop star on Wednesday but experienced technical difficulties on YouTube.
Newsweek reached out to New Heights' YouTube channel for comment on Thursday via email outside regular working hours.
Why It Matters
Taylor Swift is the world's richest female musician, according to Forbes, with a net worth of $1.6 billion as of August 14. Her wildly popular Eras Tour, which ran from March 2023 to December 2024, was the highest-grossing concert tour in history.
Last year, the Kelce brothers reportedly inked a $100 million podcast deal with Amazon-owned podcast streamer, Wondery.
Travis Kelce and Taylor Swift pictured on the August 13 episode of the "New Heights" podcast.
Travis Kelce and Taylor Swift pictured on the August 13 episode of the "New Heights" podcast.
YouTube
What To Know
On Wednesday, Swift quite literally broke the internet when her New Heights interview was released.
The podcast dropped at 7 p.m. ET, and at 8:48 p.m. ET, New Heights' official X account posted an update to viewers tuning in on YouTube: "We hit a glitch but will be back shortly!!!"
In a follow-up message minutes later, they added: "Shoutout all the 92%ers and swifties for actually helping us break the internet." The nickname "92%ers" refers to an NFL play and New Heights' fan base. "Swifties," meanwhile, is the affectionate term given to fans of the Cruel Summer singer.
Shoutout all the 92%ers and swifties for actually helping us break the internet https://t.co/5cLK4skkjp — New Heights (@newheightshow) August 14, 2025
New Heights later said: "WE ARE BACK!!!!" and thanked YouTube for their support: "Shoutout to the amazing team at @YouTube for helping get this fixed!!!" they posted in a separate note.
At the time of publication, over 8.2 million people watched the episode on YouTube.
Prior to the podcast's full release, Swift's appearance generated a lot of buzz online. In a teaser clip posted to social media on Tuesday, the 14-time Grammy Award winner revealed her new album, The Life of a Showgirl. The news came just months after she bought back the rights to the master recordings of her first six albums: Taylor Swift, Fearless, Speak Now, Red, 1989 and Reputation.
"So I wanted to show you something," she said, before pulling the blurred album out of a mint green and orange briefcase. "This is my brand new album The Life of a Showgirl."
As Jason Kelce screamed, Travis Kelce—who has been dating Swift since 2023—said, "TS 12!" meaning her 12th studio album.
What People Are Saying
In the comments underneath New Heights' posts on X, fans praised the quick fix.
X user @morganameridius said: "Thank y'all for your hard work!!!"
@blockxs wrote: "Thanks, YouTube heroes."
@tayvisjunkie shared: "YES THANK YOU SO MUCH EVERYONE."
@30sec2tam added: "A BIG thank you!!!"
@catedunlap chimed in: "thanks for the fix cause there was some great content in those last minutes that blacked out!"
What Happens Next
The Life of a Showgirl will be released on October 3.
The Chiefs' preseason is currently underway. The team takes on the Seattle Seahawks on Friday at Lumen Field in Washington. Their first regular season game is scheduled for September 5.
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