ChatGPT still down: Here's what OpenAI has to say as outage continues for 12-plus hours
OpenAI
's ChatGPT service has been experiencing an outage globally for more than seven hours, likely marking the longest period of downtime in the popular AI chatbot's history. The disruption, which began around 12.25 in India and midnight Pacific Time, has affected users globally and led to increasing reports of service unavailability.
OpenAI has acknowledged the outage on X and has directed inquiries to the company's status page.
'We are observing elevated error rates and latency across ChatGPT and the API. Our engineers have identified the root cause and are working as fast as possible to fix the issue,' the company said, adding, 'For updates see our status page'.
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Meanwhile, on the Status Page, OpenAI says that it has already identified the issues, patched them and is monitoring the recovery.
'We are still monitoring the fix and we are working towards full recovery,' the company says. The affected services include ChatGPT AI chatbot and APIs. Previously, the company also announced that people have also witnessed degraded performance in Sora – its AI video maker.
This is the longest ChatGPT outage in its history
This outage has affected users across the world for about 12 hours now. Previously, In December last year, OpenAI's popular ChatGPT chatbot, its Sora AI video generator and its developer-facing API experienced a significant outage.
At that time, the disruption lasted for around 6 hours – from 3 PM Pacific Time (3:30 am IST), with services largely back online by 9 PM PT (9.30 am IST).
'ChatGPT, API, and Sora were down today but we've recovered,' OpenAI stated in a tweet following the restoration of services. In February, the AI chatbot global outage, which lasted for around two hours.
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