Tower Partners With Sedgwick
Press Release – Tower
The new partnership means Tower will have access to additional support from Sedgwicks loss adjusters across New Zealand and the Pacific. External loss adjusters are typically used in the insurance industry for continuity of service in times of increased demand, …
Tower has today announced a new partnership with Sedgwick, a global leader in loss adjusting, to ensure fast claims assessments for Tower customers during large weather events.
The new partnership means Tower will have access to additional support from Sedgwick's loss adjusters across New Zealand and the Pacific. External loss adjusters are typically used in the insurance industry for continuity of service in times of increased demand, for example, during stormy weather.
Tower Chief Claims Officer Steve Wilson says, 'As a forward-thinking insurer, we are thrilled to partner with Sedgwick to help ensure we continue to be there for our customers, no matter what.'
'The Tower team will still be with you every step of the way to progress and settle your claim. This partnership means we can assess damage and start the claims process faster during claims peaks, with more loss adjusting resource ready to go, if needed.'
The new partnership will benefit all Tower customers throughout New Zealand and the Pacific, including in smaller locations where Tower may not have a large in-region assessing or loss adjusting team.
The increased assessing resource also means specialist Tower assessors are focused on handling more complex claims.
Sedgwick New Zealand CEO Philip van Zyl says, 'We're delighted to support Tower, as a trusted Kiwi business that shares our commitment to helping communities rebuild after a loss. Through this partnership, we will combine our strengths and expertise to drive better outcomes for all stakeholders. It is about making recovery smoother, more accessible, and more effective for everyone impacted.'
About Tower
Born and bred in New Zealand, Tower has been supporting Kiwis when they need it most for more than 155 years. In that time, we've grown to operate across New Zealand and the Pacific islands, providing our customers with cover for their houses, cars, contents, businesses and more.
While our heritage is important to us, we've also set our sights on the future. Tower's focus on innovation and investment in large-scale digital transformation has enabled the business to evolve rapidly, in-line with the latest in technology and customer expectations. The result is customer-focused, digital-first insurance solutions – combined with joining forces with like minded partners, Tower has been able to create more, simpler products, to suit the modern lifestyles of its customers.
For more information, see www.tower.co.nz/
About Sedgwick
Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders.
For more information, see sedgwick.com.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
1News
2 hours ago
- 1News
Nationwide public transport card delayed again, minister 'concerned'
Transport Minister Chris Bishop has urged officials to get "back on track" as fresh delays hit the roll-out of NZTA's new national public transport ticketing system. The Motu Move system was supposed to launch in Timaru and Temuka by mid-2025, but has since been delayed due to "challenges with delivery". Transport officials didn't provide an updated date for when the new card would actually launch, when queried this week. It's the third missed launch target the project has faced in the past nine months. The setback comes as an independent review has been launched into the National Ticketing Solution (NTS) by the programme's governance group. ADVERTISEMENT Bishop told 1News he met with the group to "stress" the significant sums being spent and to encourage them "to exercise leadership to get the project back on track". Chris Bishop said he wants the governance group to "exercise leadership". (file image). (Source: Getty) A spokesperson for NZTA said: "Work is underway to understand the options with a revised delivery plan for Canterbury expected to be confirmed in the next few months. "The National Ticketing Solution team is also working on a revised regional roll-out plan and timeline for the rest of the country. This is expected to be confirmed in August." The NTS project will replace all transit cards used on buses, trains and ferries around the country with a single national card, which will be branded under "Motu Move". It will include the phasing out of several existing payment methods, including Snapper in Wellington, Metrocard in Christchurch and Bee cards. The project has cost $146 million since 2018, according to figures up until December and released to the Taxpayers Union. NTS has been budgeted to cost $1.3 billion over 15 years. ADVERTISEMENT An initial December 2024 launch date in Timaru and Temuka - a smaller region with relatively limited public transport services - was pushed to early this year and then mid-2025. A January launch date for Greater Christchurch was also delayed to September. It follows a tortured multi-year process to develop the national smartcard system, which includes the ability to pay with contactless debit cards and smartphones. Kiwis will have the option of paying for public transport with their debit or credit card, or digital payment method. (Source: 1News) Bishop said he was "concerned" about the programme and "delays to rolling it out". "I have recently met with the National Ticketing Solution governance group to stress the significant investment the Government is making in the project, and to encourage them to exercise leadership to get the project back on track," he said in a statement. "The group has commissioned an independent review into the project to identify opportunities for improvement in the programme, and I expect to receive a copy of its findings in July, along with a plan to deliver the project." 'Alternative delivery approach' being considered ADVERTISEMENT In December, a "pilot" of the system was deployed on one bus line in Christchurch, which allowed people to use contactless cards to tap on if they were paying adult fares. The pilot hasn't included the wide distribution or use of Motu Move cards. An NZTA spokesperson said findings from the pilot would be used to potentially roll out "features" of the new system sooner in "phases". "The NTS programme team has been exploring alternative delivery approaches for Canterbury to implement Motu Move features in phases, building on the success of the contactless payments pilot on the route 29 bus." A Motu Move card reader. (Source: Supplied) They said the independent review of the programme was "expected to be completed with a final report presented to the NTS governance board at the end of July". The most recent delay follows a long development process for the smartcard system, which has been put together by NZTA in various forms since 2009. Subsequent developments have seen a litany of delays and posited launch dates scrapped. In March, Bishop was briefed that US system supplier Cubic was bringing in "additional capacity" to "accelerate progress" on the project after the first set of recent delays. ADVERTISEMENT Release one testing of the system was expected to be finished in early May, the Transport Minister was told at the time. Meanwhile, a review carried out on the NTS project in October found "significant issues already exist requiring management attention", according to a brief summary provided by NZTA. The agency refused to release a full copy of the report to 1News. The review came shortly before the roll-out was first delayed from its December target. It also concluded the programme was "well governed, led and resourced" and that the significant issues were "viewed as resolvable at the time of the review".
Otago Daily Times
4 hours ago
- Otago Daily Times
NZ Rugby chief executive resigns
Mark Robinson. New Zealand Rugby chief executive Mark Robinson has resigned and will leave the organisation at the end of the year. Robinson took the role in January 2020, having previously spent seven years on the NZR board. He was leaving to relocate to Australia early next year, where his family has been based in recent months, and where all three of his children are studying. A nine-test All Black, Robinson said it had been "privilege" to lead NZR and believed its foundations were strong and well-placed for the future. However, the 51-year-old acknowledged his tenure had its challenging times, which has brought with it significant scrutiny. "That reflects the immense passion that so many Kiwis feel for our sport and the special place rugby has in our country," Robinson said in a release this morning. "The fact people can come up to me, share their views and talk with incredible knowledge and depth of feeling is something we never want to take for granted. "My focus now is on supporting the board and leading the organisation through a pivotal year, including ensuring the Black Ferns have the support they need to defend the Rugby World Cup in England. We also remain focused on implementing a new financial model for the game in New Zealand and completing the remaining work on what will be an exciting future international calendar." NZR chairman David Kirk acknowledged Robinson's contribution to the organisation over his six years in the role. "Mark has driven significant change, both in New Zealand and internationally, and the Board believes the organisation is well-placed to capitalise on this," Kirk said. "Of note was his leadership through a global pandemic that saw the game deal with an unprecedented crisis. "We also understand Mark's desire to relocate to Australia where his family are now all living. He will go with our best wishes when he moves there at the end of this year. Mark will continue to lead for the remainder of the year as we conclude key projects, and the Board will now commence recruitment for the new role." - APL
Scoop
5 hours ago
- Scoop
Tower Partners With Sedgwick
Press Release – Tower The new partnership means Tower will have access to additional support from Sedgwicks loss adjusters across New Zealand and the Pacific. External loss adjusters are typically used in the insurance industry for continuity of service in times of increased demand, … Tower has today announced a new partnership with Sedgwick, a global leader in loss adjusting, to ensure fast claims assessments for Tower customers during large weather events. The new partnership means Tower will have access to additional support from Sedgwick's loss adjusters across New Zealand and the Pacific. External loss adjusters are typically used in the insurance industry for continuity of service in times of increased demand, for example, during stormy weather. Tower Chief Claims Officer Steve Wilson says, 'As a forward-thinking insurer, we are thrilled to partner with Sedgwick to help ensure we continue to be there for our customers, no matter what.' 'The Tower team will still be with you every step of the way to progress and settle your claim. This partnership means we can assess damage and start the claims process faster during claims peaks, with more loss adjusting resource ready to go, if needed.' The new partnership will benefit all Tower customers throughout New Zealand and the Pacific, including in smaller locations where Tower may not have a large in-region assessing or loss adjusting team. The increased assessing resource also means specialist Tower assessors are focused on handling more complex claims. Sedgwick New Zealand CEO Philip van Zyl says, 'We're delighted to support Tower, as a trusted Kiwi business that shares our commitment to helping communities rebuild after a loss. Through this partnership, we will combine our strengths and expertise to drive better outcomes for all stakeholders. It is about making recovery smoother, more accessible, and more effective for everyone impacted.' About Tower Born and bred in New Zealand, Tower has been supporting Kiwis when they need it most for more than 155 years. In that time, we've grown to operate across New Zealand and the Pacific islands, providing our customers with cover for their houses, cars, contents, businesses and more. While our heritage is important to us, we've also set our sights on the future. Tower's focus on innovation and investment in large-scale digital transformation has enabled the business to evolve rapidly, in-line with the latest in technology and customer expectations. The result is customer-focused, digital-first insurance solutions – combined with joining forces with like minded partners, Tower has been able to create more, simpler products, to suit the modern lifestyles of its customers. For more information, see About Sedgwick Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more information, see
